Room was lovely and clean. Great ensuite. Plenty of parking. Breakfasts good, and the evening meal we had was absolutely superb. Bar was lively and well attended. Staff lovely. Pool nice, plenty of sunbeds.

The steam room in the spa was dreadful - absolutely stank. Sauna was ok but small and claustrophobic. Wasn't the main purpose of our visit so didn't really matter to us, but it would have been disappointing if we had planned it as a spa break. Room key kept on failing so lots of trips back to reception, who were very helpful, but it got a bit frustrating.

The place is set in nice grounds, room was clean and tidy. Enjoyed the spa

The floor in changing room and around pool was a little slippy, but if careful was ok. Food was ok, onion rings were under cooked, but ceased salad was lovely, hated the wine glass, were those horrible cheap thick ones. Restaurants service the young lad could do with a little extra training, was not very attentive. Drink order wasn’t taken when seating is had to wait quiet a while for them and another member of staff had to get them for us. Breakfast was weird, having to wait by a table for someone to serve me from Bain marie’s, would have been nice to serve yourself, like other hotels I have stayed at, but it was nice, and enjoyed it.

Really liked the food in the restaurant in the evening , it was excellent. Especially enjoyed the Sunday dinner ,lots of tasty veg and yummy gravy.

We weren't told when we booked that hotel guests can only use the spa facilities before 11 and after 3 . It was apparently in the book in the room which most people don't read unless they want some info .It was annoying as it forecast rain so we went out early to come back and use the spa ,very disappointed. When we complained at reception ,there was no apology atall . Strange arrangement for breakfast , the food was out but was served by the staff . Breakfast is not same standard as restaurant .Cheap ketchup , beans ,tinned mushrooms .

Really enjoyed our stay! Couple in our 30s wanting a quiet night away. Room was big and spacious, huge comfy bed! Spa was lovely to use and clean. We had evening meal in the restaurant and the food was very very good we both enjoyed our meals (I had lamb and husband had steak) Breakfast the next morning was great, helped ourselves to fruit , yogurt, cereal, hot and cold drinks etc and then can order hot breakfast also. Despite there being a big charity party on that night we didn’t hear any noise as placed in room in the spa building so didn’t affect us at all.

Only thing that would make it better would be perhaps upgrading the bathrooms/rooms as they did look a little dated but we didn’t mind that at all personally and everything was clean. Would deff stay again :-)

Clean rooms. Beds comfortable. Our 6 kids enjoyed de pool. Staff is ok very friendly the old lady short hair and the skinny guy with long hair are very nice. But that young girl with piercings and tatoos from reception is really cold , not professional, not smiling, in reception is better to use professional people with kind atitude. Cleaners are more friendly than that young lady with tatoos from reception.

Fridge missing in rooms. A small one should be better

The staff were lovely and attentive, the beds large, quiet and comfortable. We didn't use the spa, but could have and it looked nice. Food was good (breakfasts and we had an evening meal, good portions). Great location for walks, Gower, etc

There were many lovely flowers in the grounds which looked well looked after. Some weeding in the carpark would smarten things up and the walkways could do with some attention, e.g. pointing between paving slabs.

We came on a particularly busy day where a wedding was going on, we went to @the bar@ ordered our drinks and say down to enjoy them after a long hard day at work. We got a few funny looks from the customers, and it wasn't until we'd had 3 drinks and were leaving that it was mentioned that the bar we were in was for the exclusive use of the wedding party. Not once were we asked to go to the other bar, which was a really nice touch. Food was exceptional and the service staff amazing with a very friendly attitude.

Could have stopped the horrid Welsh weather HEHE

The staff were welcoming and helpful throughout our stay. The spa and pool facilities were clean, relaxing, and a real highlight. Breakfast had a good variety and was enjoyable each morning. Parking was convenient, and the location made it easy to explore Swansea and nearby areas.

The only downside was that the air conditioning unit was positioned too far back, so the cool air didn’t circulate fully around the room.

Pool good size and my son enjoyed the gym and sauna. The food was very good quality. Huge breakfasts! We ate one evening meal at the hotel and it was excellent. Very clean rooms.

Most of the staff were friendly except one or two. The receptionist with piercings and tattoos was a little bit rude upon arrival. Some of the furniture in the room must have been at least 20 years old but the bathroom was better. The key system to get in the rooms was temperamental and didn't work despite them being kept away from mobiles as suggested.

The staff were really friendly. The pool is lovely and it was really nice that they let our children in later in the evening as it was quiet and we arrived late. It was also a huge treat for them being allowed in the jacuzzi and sauna!

Limited showers in the changing rooms and it was pretty messy and no shower gel left by the time we left there at 8pm ish. The breakfast, although nice, was very limited on the buffet/continental table and annoying that the staff had to serve us the cooked breakfast. It felt a little bit lacking in generosity and abundance (unlike other similarly priced hotels that we’ve stayed in).