Convenient, staff were courteous and helpful.

The door was broken.It looked like someone previously tried to open it with force. Hacked in opening it that left a damage on the door lock and hinge. I hope the maintenance dept.get to fix it. Also, we noticed that the staff that was preparing food was wearing gloves while cleaning the tables and counters during breakfast and handling food at the same time, it was unsanitary. They should be mindful of handling food and proper hygiene to avoid contamination.

Stopped for the night on our way to Orange Beach. I thought I accidentally left my dirty clothes, I called to see if they were there, they shipped them to my daughter and it was there the next day, she washed them and brought them to me when she flew down for the last part of the trip. Great service and very friendly staff.

Was in town for a concert and was pleasantly surprised on how close it was to the amphitheatre! Was able to walk down a little path behind the hotel without having to walk down the road by traffic. Room was spacious and clean. The bathroom is stocked up with Dove products (shampoo/conditioner/body soap/hand soap/lotion). The outdoor area has two big grills, tables, fire pit, and two giant connect 4 games for kids. The lady that checked us in was super friendly and welcoming.

Pool was a little cloudy. Not sure if they just put chemicals in it or if it was due for a cleaning. Bed was a little lumpy.

Clean room, comfort bed, decent breakfast- kids loved the indoor pool and very nice staff.

Our room was on the first floor which was a bad idea. During our first night , we had to inform the receptionist three times about the guest above our room due to the noise (running and jumping). We had no issues the next night.

Staff was very friendly. Breakfast was very good. Facility was clean. Rooms are large and comfortable.

Hotel and rooms were well remodeled, however you can still tell it was an older hotel structure. Really can't do anything about that and not really a deal breaker.

We love the friendliness of the staff, Tia greeted us and when she explained there pool was not open, it was upsetting it was $219 a night for nothing but breakfast, but she made a call and we went to swim at another location.

The pool was under maintenance and closed and it was not mentioned on the internet when booking our room, and very expensive for no extras..

The staff member checking us in was wonderful. The breakfast staff as well. The bed was also very comfortable.

We were assigned a handicap room which made the bathroom a wet mess after a shower. Also the bathroom needed a good cleaning with bleach.

Breakfast choices were wonderful. Hot and fresh foods available. Connecting room for my family was perfect. Staff was friendly and accommodating.

The bathroom needed a bit of extra attention. The toilet had a flushing issue, exhaust fan was loud and the floors needed a bit more cleaning at the wall connection, dusty mostly. Connecting doors were a bit tough to open.

Clean, comfy beds, nice staff, location! Breakfast was good

I wish there was more than 1 elevator. We were there for competition and ended up taking the stairs our entire stay because it took so long for the elevator to come

Staff are friendly and helpful.

Location leaves a lot to be desired. Walking from hotel to nearby businesses is extremely limited. This is a car-only location if you desire anything except the immediate next door dining option. Also, windows don't isolate the sound from outside, at all well. There is an enormous parking lot close to the rear of the building that becomes active with hundreds of cars arriving Friday and Saturday night for a venue next to it. As these cars leave around 11pm you hear all the noise from people and cars coming through the windows. Quite disturbing. It would be quieter facing the front of the building. Also, sound isolation from halls and rooms above is poor. You hear people walking above you and all voices from the hall outside your room easily carry inside.