Hotel is new, clean and very nice. I booked without breakfast so I don’t review it. As per first visitors, they gave us complimentary drinks, which was pleasant. Area is great, walking street to old town and dozens of cafes. Rooms are perfect, excellent bed and pillow, size is good, soap and shower gel is by Rituals (which is also very nice) Complimentary water, tea and coffee.

A bit complicated situation with traffic and parking. Also some minor issues that were quickly resolved.

Amazing location! Modern hotel with beautiful decoration!Damian was outstanding and provided excellent customer service!The manager was very kind and helpful.

Unfortunately I didn’t have a good experience with a Front desk employee”Kasia”. She made very unpleasant and inappropriate comments.

Great Location. Huge rooms. Very comfortable beds. Fastest WiFi I have ever seen in any hotel room, ever. I got around 300 mbps downloads. It was quite incredible. The gym was nice as well. Surprisingly, it has no mirrors.

We had reserved 2 rooms and in one of the rooms - the bathroom smelt like sewage. The bathroom was really clean, but had a smell that was exactly like sewage. My guess is that the plumbing had a leak somewhere behind the wall or some such. It was a very specific issue to a very specific room. The other room was perfectly fine. We asked for a change of rooms and the replacement room we got was fine. We got the replacement room without questions.

Our room was quite spacious, and the bed was very comfortable. Extensive range of options at breakfast. Very friendly concierge. Good TV Gym was well equipped Good area, close to lots of restaurants

Our room had a strange musty smell every time we entered it. We didn’t notice it after a few minutes but it wasn’t exactly pleasant. Our room had two large windows, with no way of blocking the light coming in because they were on the slanted roof/ceiling. I imagine this would be an especially big problem in summer, but even in winter the light from street lights/nearby buildings was very annoying and made it difficult to get to sleep.

We had an exceptional stay in this wonderful hotel. The location is perfect - an easy 15 minute walk into the centre of the old town, and in a quiet location. Our room was large, clean, comfortable, and the very comfortable bed deserves a special mention. The pillows were excellent, and the duvet and sheets were soft and of a high quality. The bathroom was large, with plenty of space for toiletries and make up bags, and we appreciated all the luxury extra's like the Nespresso coffee machine including pods, Rituals toiletries, enough space and hangars for our clothes, and plugs next to each side of the bed. The airconditioner was quiet and worked perfectly too. The Reception staff were also friendly and kind, and we appreciated the very attentive Concierge too.

Nothing

The location was right between the old town and the Nowy Swiat, it was an easy walk to either direction. The hotel is off the main road so it was quieter. Warsaw has designated stops for taxis, and there was one across the street so it was convenient when we booked Bolt taxi. The room was a good size and the bed was comfortable. Toilet and bath had lots of space and with modern amenities. We loved best the breakfast. We were always in early so there was great attention from the wait staff. The avocado toast was perfect, I think ordered everyday. The buffet spread has good choices and well presented. The guy by the elevator was very helpful and very courteous, always with a ready smile. I needed an area for an emergency online meeting and he gave me a quiet corner. He also helped us with how we were doing our itinerary for the day with some helpful tips.

Hmm, can't think of any. Maybe the elevator was slow. But it really isn't much an issue.

This hotel could perfectly be 5*. Impeccable service, extremely comfortable bed, spotlessly clean. The room is spacious, quiet and had really nice views.The location couldn't be better to explore the city: close to the old town, close to the city center, close to the river bank and right in one of the main streets for restaurants. I just want to state it again, the biggest differential in this hotel is the service, the reception & concierge, the housekeeping, and the bartender. Everyone was great. Small note for those traveling with dogs: they offer beautiful dog beds and bowls, making the dogs feel welcome and comfortable too.

There are NO negatives, everything was perfect!

New hotel in the city centre, very close to Nowy Swiat street. Spacious and spotless clean rooms. Tasteful, stylish and modern design. Good soundproofing. Requested a quiet room facing the backyard of the hotel. Comfortable beds with quality bed linen. Good shower pressure. Daily housekeeping. 2 elevators for guests available. Parking level -1 till 3rd floor. Big foyer with adjacent bar and in-house steak restaurant. Also Polish fare restaurant (milk bar-style) and a traditional café with pastries next door of the hotel. A few minutes walk to the metro station and buses. Many more cafés and restaurants in the direct vicinity of the hotel. Old Town about 15 minutes walk.

Air in the room is very dry (low humidity, less than 20%), due to continuous heating and air conditioning. Opening windows didn't improve the climate.

This hotel is a hidden gem - centrally located yet tucked away on a quiet side street, just a short walk from the main attractions and restaurants. The rooms are brand new, beautifully decorated, and the beds are incredibly comfortable. The bathrooms are modern, featuring powerful showers that make a great start to the day. The staff are exceptionally friendly and helpful, always ready to assist. We tried the hotel breakfast once and were very impressed - it was delicious, with plenty of options including à la carte choices. Highly recommended!

There isn’t much space for clothes, but since we only stayed for two days, it wasn’t an issue for us.

Beautiful recently decorated room with good facilities including coffee machine. We were celebrating our anniversary and they left a complimentary bottle of champagne in the room which was really appreciated. Nice bathroom with high quality branded toiletries. They allowed us to check in a bit early which was also appreciated.

Breakfast was overpriced at approx £19pp so we opted out of this and ate at local cafes. Coffee was also overpriced. We paid ~£9 for an Americano and a Latte. Not bad prices for Central London but a bit obscene for Warsaw.