Le Grand Bellevue is my favourite hotel anywhere in the world. I have been coming once a year for the last 5 years. The staff are unlike any hotel staff I have ever experienced anywhere else. Polite, incredibly kind and thoughtful and thoroughly charming - they are always going out of their way to surprise you with beautiful gestures that make your stay all the more comfortable. The food in the restaurant is also of a very high standard and I’m a spa lover and love the spa facilities here. Coming here always feels like coming home and I am always sad to leave. I have an electric car and appreciate the hotel having extensive fast charging facilities in their underground car park.

It’s a shame the hotel does not provide e-bikes for hire

Huge rooms and balconies, a spa to die for with amazing treatments and umpteen sauna options, helpful staff, got a feeling of royalty with their amazing hospitality. Breakfast is lovely with a variety of dishes and a separate menu of made to order food as well. Location is also perfect.

Avoid dining in — The main restaurant Leonard’s that we booked for dinner - their staff is really not up to the mark, jumbled up on our 10th anniversary cake that we had ordered since 3 months in advance AND reminded in the morning as well - we kept waiting for it throughout hoping they’ll bring it out sometime soon - eventually when we reminded them after the dinner about the cake, they brought two in-house cakes and charged us on top for it 😬😬

It is not a hotel, it is home. The people there treat you like you are one of the family or owner of the room. From the entry olivier will welcome you and give all the support you need. Then the front desk will finalize all your paper and you will enjoy the room. Room size is very big and it is very clean and comfortable. Then you go to the restaurant, the chef Francisco is fabulous he will treat you like a king. The spa is deferent story, it is very big and you have multiple choices of steam room and sauna and outdoor Jacuzzi. Then hotel shuttle is also amazing they have Aston martin available to droop you to locations near the hotel. Thanks for everyone who was part of welcoming us and making our trip so enjoyable (Edgar, olivier, lara)

Absolutely noting

recently had the pleasure of staying, and it was truly an exceptional experience. From the moment I walked in, the staff exuded warmth and professionalism, ensuring a seamless check-in process. The room was immaculate, boasting all the modern amenities one could hope for. But what truly set this hotel apart was the unwavering dedication to guest satisfaction. From personalized recommendations to quick room service, every interaction felt genuinely catered to my comfort. I can't recommend the Bellevue enough for those seeking top-tier service in a luxurious setting. I'll certainly be returning!"

1. Staff were so incredibly friendly and accommodating, especially with regards to our 1 year old child as well as shuttling myself and my partner across town. 2. Food at the hotel was delicious. 3. Hotel amenities were outstanding - the kids play room was superb, the fitness centre was high class and the indoor pool was magnificent.

1. Room temperature was set a bit too high. While it is understandable that rooms are heated in the Swiss winter, this was on occasion a bit too warm. We fixed this by simply opening a room window and so it did not ruin the trip. 2. Switzerland is thought of stereotypically expensive and our experience confirmed that stereotype.

Doorman and porters were absolutely amazing. It was on the butler service level, with car park assistance and local transport to the Menuhin festival events being executed flawslessly. Overall hospitality is ecellent and it is hard to move to another hotel in European road trip since it is not matched elsewhere.

Unnecessary food delivery schedule mismanagement at the bar. Influences the experience and degrades the efforts of the entire hotel stuff.

The service quality is excellent. I had some complaints during my visit, the hotel manager personally assisted me quickly, after i have expressed my complaints. They have fixed them all and made sure that i am comfortable and happy. They have come up with solutions and compensated . We will definitely be back.

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Fantastic Property. Central location 5 minutes from train station and main street shops and restaurants. Staff is amazing and friendly, meals at restaurants on property were phenomenal. Half Board option for hotel guests was a great touch - four course menu that changes nightly and keeps things fresh. Beautiful amenities as well - spa and indoor pool were very nice. Would stay again in a heart beat if returning to Gstaad.

Nothing

This was by far the best hotel I've stayed at this year. Hands down! Fantastic stay - Amazing and super friendly staff! The property has one of the best spas that I've ever visited. They were kind enough to upgrade my wife and I to one of the best rooms at the property! The service was so personal that it honestly felt like home. If ever I visit Gstaad again - there is no doubt about where I'll stay I cannot stress enough as to how comfortable and amazing our stay was!

I don't think I can think of anything that we didn't like - it was great overall!

Great rooms, nice spaces to spend some time outside the room, musical group playing late afternoon were exceptional. restaurant food was high quality and staff were all amazing!

Nothing, everything was great