The room was big and comfortable and we had a large balcony with exceptional views (see picture!). The hotel restaurant was great and had a lot of menu options for everyone. The room was also very quiet and clean! The hotel is also adjacent to the cable car lift up the mountain and the areas hiking trails which is extremely convenient.

The hotel was under renovation so part of the facility was closed to guest access. We knew this when we booked, so it wasn't a problem, but unfortunately we weren't able to experience all the amenities the hotel had to offer. We'll be back! Also, it is a 10 to 15 minute (easy) walk to the main part of Gstaad which could be difficult for less mobile people.

Our Comfort room could be used together with the one next door, if you were travelling as a family. There was an outer door that kept any noise level from the corridor to a minimum. Breakfast was substantial and the restaurant was well used by both guests and non guests. Very attentive staff in the restaurant. A genuinely friendly and professional gentleman called Weil was on hand at check in and check out making us feel everyone in the hotel were keen for us to have a memorable stay. The car parking, private spa for an hour and the ski equipment hire all included in the cost of our stay were amazing

As a guest staying at the hotel, paying 5CHF for tap water at lunch or dinner in the restaurant

The property, the amenities, its environment and both the breakfast buffet and the à la carte restaurant were excellent. The rooms and the overall facility were impeccably clean. The staff was very lovely and helpful, as well. We truly enjoyed our stay, and would definitely come back.

My only complaint were the pillows. Although the bed and the duvet were quite comfortable, the pillows were too soft. I couldn't get comfortable despite having asked for an extra one and layering them.

Really wonderful room. - Well equipped: with a kettle, coffee machine, water, some good chocolates and a nice bag of nuts. - Wonderful staff that thinks along (we wanted to sit outside as we were unlucky to set next to a family with really bad behaving kids, and they were super accommodating and helpful) - Amazing view from the balcony. - They really live up to their promise on reducing food waste. No green washing ;) Absolutely loved every bit of it!

The staff, matti family and especially TIM were so good, they made us feel at home. Always helpful in all ways be it breakfast, checkin, checking out nearby attractions or even dropping us to railway station in their car with all our baggages. We are pleased that we chose this property and would love to visit again.

The bus that connects to gstaad main area is once in an hour in both ways. Or walking is 2 km one way.

⭐️⭐️⭐️⭐️⭐️ Exceptional Stay at Hotel Arc en Ciel I had a wonderful experience at Hotel Arc en Ciel. The staff were incredibly welcoming and attentive, the room was spotless and comfortable, and the views were stunning. Breakfast was fresh and delicious, with a great variety. The overall atmosphere was peaceful and charming—perfect for a relaxing getaway. I highly recommend it and would love to return!

The hotel is superb, everything was of higy quality. The location is perfect: not exactly in the center, but is quite and picturesque, only a few minutes walk to the center, and in the best position in Gstaad regarding the view to the mountains. The Deluxe Suite is spacious, it has a very big balcony with wonderful view to the mountains (Wispile). The breakfast was delicious and varied, the room was clean, and the staff very helpful and polite. So, everything was perfect to spend some memorable days in Gstaad!

Room was very clean and pleasant. Breakfast was very good , coffee excellent and lots of choice. We had dinner in the restaurant and the quality was very good and quite original. Good to have the sauna to ourselves.

We had dinner in the restaurant and it was very busy and noisy....the tables should be placed not so close together as we had to ask to move as children on the table behind kept asking us to move our chairs so they could get through. Also we arrived down for breakfast at 10 am and had to ask to have the egg trays refilled, as there were no eggs left, nor bacon.

The hotel is superb, modern, clean, amazing restaurant and the best is the service, they are extremely customer oriented, kind and friendly. The room is big, well equipped and the balcony is huge. They left chocolates everyday for us. My dog was with me and they provide some stuff to her, a ball that she loved. The breakfast is called “rich breakfast” and you understand why once is there 😅 The restaurant team is incredible. Mr José was extremely kind and made us feel like home. Sensational food and ambience.

Staff very welcoming and incredibly helpful throughout stay. Nice room with large balcony. Complimentary pick up and drop off to train station a fantastic convenience and really appreciated.

Next time, I would consider upgrading to a higher room category, as the bed in the Standard room wasn’t quite as comfortable as I had hoped.