Cyaira (at check in) was terrific. She handled multiple people checking in with grace and calm and wasn't bothered by rude guests or special requests. I was in the lobby for a while with friends at 6:30 pm when many guests were just arriving so I observed Cyaira and was impressed. Amenities were plentiful and good quality.

Walking in my room (308) the floor was unstable resulting in the cupboard rattling.

I liked the staff was very friendly when we arrived. We never did get to eat the breakfast but that was because we slept passed the time, they were serving the meals. The room was very clean and when we asked for clean towels and our trash to be emptied the staff was always willing to help with what we needed. The one thing that made everyone happy was the indoor pool since the kids had a great time with that it deftly made this mom and dad enjoy our stay better.

The only one concern we did have was the last night we were there I guess some kids had got the room above us and was jumping around and we were able to hear all of it threw out the night. but that only happened that last night we were there.

Comfy beds, great location, pool, breakfast, friendly staff

The rooms smelled a lil, dirty carpet, dirt smudges on the walls, the coffee supplies in the rooms was not sufficient, one of our rooms didn’t have extra sheets, etc for the couch bed.

Staff was very friendly !! Beds were comfortable. Breakfast was good. I loved the “your room had been sanitized” sticker put on the door than you had to pull off before opening the door. Even had a Keurig coffee pot !! I was able to use my own coffee pods I had with me !!

I have no complaints

Staff was friendly and helpful.

Pool.had just been filled on the day we got there. 2 days we were there and the water was just in the 60s. Attempted to use the pool but it was cold !

Clean, quiet, good breakfast.

Bathroom was too small. Sink was outside bathroom. The water in sink did not get cold or go down.

it was adequate. Nothing special. Kids loved the indoor pool.

Noise in hallway was annoying. People are just so rude. I know you cannot do anything about it but in my opinion it has gotten so much worse since Covid.

Our room was very clean, the staff was very helpful, breakfast was very good.

Everything was very good

The room was clean. The staff was friendly and helpful. The breakfast was good. JR was welcoming and very helpful.

N/A

Everything

Everything was good 👍.