Olga on reception was very helpful and friendly We asked for a quiet room and this was provided The breakfast was first class, with everything you could ask for and more The hotel was next to the railway and bus stations, which were in turn on the edge of the centre of the city. We walked everywhere from the hotel, including to the zoo, which was also very good. The room was recognisable from the others we have stayed in (Rouen Novotel has exactly the same layout in the rooms) Large supermarket in the next building plus Lidl close by.

Nothing, it exceeded expectations. If we had to be picky, a nice restaurant on site or nearby would have been good to have, as we have found it difficult to find anything other than burgers, bratwurst, fries and other similar fast foods in Germany. But that is not the hotels’ fault.

The family room was spacious and clean. Comfortable for a family of 4 and a dog for an overnight stay. Central location for those that need to be close to the town centre and the station. I would like to complement the breakfast service: it was high quality fresh food with a variety of choice. Very nice.

The room would do with redecorating as the carpets and furniture are aged and in need of an upgrade. The location is noisy from the streets close by and the station all night. We had to close the windows which then made the room warm. The air conditioning was temperamental which didn’t help. I wouldn’t recommend this location for those travelling with a dog as there was concrete everywhere and nowhere close to walk the dog properly. We arrived after 8pm on Friday evening and there wasn’t much of a choice locally for a family dinner apart from the usual fast food which was a bit of disappointment.

bauutifull rooms, everything works perfect, enough towels very clean, inclusieve hottub and good designer shower,friendy staff who helps you with a smile. Real value for your money And this is no fake review..i was here 3 days and i enjoyed it...ty soo much

everything was for me perfect if i really have to make miauw for a little tiny thing...put a little more creamers and coffee and choices teabags...but i know 100% sure if i go down i get what i want...so actually no complains

The room was clean, with slightly odd but likeable decor that makes you feel like you're on a cruise ship from the 90s. The staff were helpful and gave us permission to park in the private car park (for a charge) because our car was too tall to fit into the nearby multi storey car park. The shower and bath facilities were great. The double bed was very comfy. Checkout is at 12:00 which is nice if you don't want to rush. The hotel is well placed near to the centre of town, the main train station and therefore a huge variety of shops.

The toilet didn't smell so great but luckily was separate from the bath and shower room. The desk in our room had seen better days. The children's single beds were quite hard and the kids didn't sleep that well. The tea and coffee supplies hadn't been restocked so we had to go and ask for coffee at reception. Minor quibbles though.

The room was big, the hotel was almost in front of Hannover HBF, which facilitated a lot our lives. The room was silent, large and comfortable, so for us it was amazing. And the breakfast was really really great, especially the Croissants.

One thing that I really bothered me What was that they started collecting and closing breakfast BEFORE the time announced at desk (they said until 10:30, but at 10:15, all was already collected from the stations). Besides that no issue.

Staff was very welcoming and made the stay very pleasant, behind the reception but as well in the morning. Superb breakfast, very big selection and variety of options. We really enjoyed that during morning with my kids.

Outside of the hotel and around garages quite some homeless people and is quite dirty. While travellig with smaller kids this does not give very comfortable feeleing. But indeed is not a problem of the hotel, rather local authorities.

Very friendly staff. PlayStation next to the reception where children can spend some time while parents prepare.

There was a slight unpleasant smell in the room when arriving. After a few hours of ventilating with the air conditioning, it was mostly gone. Several lights/light bulbs were not working.

Nice large room, sleeps 4 if required, comfy bed. Very quiet at night. Good location, near the buis station and railway station. A just short walk to the town too. I'd stay at this hotel again, everything was nice a clean and tidy.

The breakfast was, I thought expensive, at 19 euro. There was plenty of choice though, both hot and cold. I didn't see any ameanities at night, food or bar, there was beer and wine in the fridge in reception.

I really liked the room and very much appreciated having a bath! The whole room was extremely spacious, and it was great having a kettle, microwave and fridge as well. Very comfortable bed! It’s very convenient for the train station (which is why I chose it) and also the bus station is right outside, plus local buses. The staff are friendly, and were very quick to fetch a remote for the tv for me as there wasn’t one in the room. There is an enormous shopping centre fifty metres away - just turn left out of the hotel.

The microwave could do with a clean😬Also, and this is not anything that the hotel can do about, but the walk from the station is not pleasant as there are many insalubrious characters around! I wouldn’t want to do that walk at night.

Nice location, very clean, the stuff were very polite and the breakfast was satisfying.

On their Internet Site they suggest parking is provided but the truth is that you can park your car at the parkhaus across the street and of course the costs goes to the car owner. They would rather be more specific and not let the costumers assume anything else.