I absolutely loved the location, the room and the swimming pool/Turkish bath . Breakfast was a real treat in the sense that there was a very large selection of food to indulge in, both savoury and sweet, however not all was particularly good (pancakes and espresso coffee were really disappointing). The staff was very kind and helpful

Lack of hygienic restrictions in accessing the swimming pool / spa . Anybody could walk in wearing clothes/ shoes, rather than proper slippers/bathrobes, despite the fact that a sign on the wall forbade it. The cleaning staff was eccessively zealous, nervously entering the room at any time to clean it. For the first time in my life I had to hang the " do not disturb" card on the door to make sure they didn't come in while I was in.

Great location at the end of the main pedestrian walking street and opposite the Rocco Paolina. Hotel has amazing views, very friendly breakfast staff, attentive concierges who take the car to and from the garage efficiently. Rooms nice. Bed very comfortable. Stayed in room 234.

Breakfast offering was pretty good but some of the 'hot food' was cold by 8am so not very desirable. Shower over bath and it's a tall bath, so lucky I have long legs. Short people or the elderly stand no chance of climbing into bath. The hotel is quite dated and needs to be renovated but it is still nice.

The property is perfectly situated on Piazza Italia just steps from Underground tunnels, museums, churches, shopping and great restaurants. The Piazza is overlooking spectacular city views. The staff is friendly and helpful. The rooms are well sized with beautiful, marbled bathrooms. The rooms are very comfortable with luxurious linens, robes and slippers. Room services are excellent and the rooms are very clean. There is an underground pool that is wonderful to swim in. The breakfast buffet is abundant with a great selection of hot and cold foods and beverages. We thoroughly enjoyed our stay. If bringing a car, arrange parking in advance so that hotel can accomodate your vehicle.

The pool closed too early at 10 pm

Brilliant location with lovely views and within a shit and easy walk into the historic centre. Lovely grand old lady of a hotel with history in spades. Very nice, kind and attentive staff who were professional, warm and helpful. Very comfortable bed and a nice big showers with very good pressure. Good aircon, nice sheets and towels and a spacious room with lovely views over the rooftops to the countryside. Great valet parking service. Very nice indoor pool areas for relaxation and good breakfast with plenty of quality and fresh options - great coffee.

She is getting a little tired in places.

A very comfortable hotel with cheerful, friendly and helpful staff. Excellent breakfast and a great view from our room. Stayed there 7 nights, using the train to visit Assisi, Spoleto and (with the aid of a taxi connection) Montefalco. We could also have used it to visit Arezzo. Perugia itself occupied two days .

You need to know that some 24 hours prior to your arrival they will "pre authorise" your credit card not just for the cancellation period but for the full length of your stay. Caused the fraud protection system of our credit card company some consternation. The restaurant is probably more fun in the summer rather than on a cold wet dark Sunday evening. There were a number of reasonably priced restaurants in the upper town serving local dishes.

Great location a few meters from old town, parking available on site, lovely hotel with old world charm.

We specifically book and pay for rooms with Air Conditioning however because the weather had turned cool the Air Conditioning in the whole building was turned off. I like Air Conditioning even if it’s cool and had to sleep with window open and be kept awake by the noise outside. On our third night they happily gave us a fan. We should have asked for it earlier.

This hotel never disappoints. It is a classic grand hotel, with professional and friendly staff, a very good restaurant, and excellent facilities. It is right in the centre of Perugia, and hence in a great central location for the museums, the beautiful shops and all the historical sites.

We had a relaxing stay - staff were welcoming and helpful and location was close to all the main attractions. Our room had great views of the surrounding area. The toiletries in the room smell very nice and the indoor swimming pool was well maintained. The breakfast also afforded a good selection of food.

We happened to visit the pool at a time when the steam room and sauna were not in use so you may wish to check with reception before you swim if you wish to use these but it wasn't a big problem for us - I think it was because we visited the facilities later in the day.

Beautiful and well located Hotel with nice views, well decorated bedrooms, nice swimming pool and spa services, and a really excellent breakfast. Staff was kind and helpful, especially the housekeeping and breakfast staff. The Reception front staff could show more courtesy.

I was given a twin room without having asked for one and had the terrible experience of hearing the fellow guests next door using the bathroom, talking, watching tv, etc. But I have complained and was kindly upgraded.

It was in a great location. Close to everything, without being directly in the city. The hotel was lovely, old world charm. The room was a bit small, but comfortable,bathroom was great with a double vanity. Great continental breakfast, so if you book and like to have breakfast every morning, definitely worth it! The pool downstairs on the lower level was absolutely amazing. Wish we could have had spa services there. It would be the perfect place to get a massage, then enjoy the sauna and pool.

The front desk staff weren’t friendly and sometimes not helpful at all. The only front desk member that was always helpful and friendly was Andrei. The bed was so hard my back hurt . Pillows were also hard and uncomfortable. I requested an iron, which I was told is not available for use, however they could press my items for me, which I had then do for $32 euros. (Two men’s shirts, one pair of shorts, and two short sleeve blouses) a bit steep in my opinion, considering the items were pressed prior to packing and just needed touching up.