Hotel Priori Secret Garden offers an extraordinary stay in Florence. Situated close to the city center, it provides both convenience and tranquility, nestled in a serene and idyllic location that feels like a hidden gem. The villa itself is a perfect blend of history and modernity, with its stylish design offering a unique and memorable experience. The stunning interior and exterior architecture, paired with the beautifully maintained garden, create an ambiance of timeless elegance. Honestly, I found myself reluctant to leave for the city center because the property was so enchanting. The rooms are spacious, bright, ensuring both comfort and luxury. The staff deserve special mention for their exceptional kindness and attentiveness, making the entire experience even more delightful. What’s more, the facility warmly welcomes dogs, making it the perfect choice for animal lovers. I would return to Florence just to enjoy another stay at the Priori Secret Garden. It was truly an unforgettable experience that surpassed all expectations. Highly recommend!

The breakfast was very good, lots of fresh selections of hot and cold. It is a beautiful hotel.

The bin in our bathroom hadn't been emptied from the previous guest. The AC unit blew completely across the head of the bed which made sleeping difficult. There was no air direction remote control, (which is normally available at hotels I stay in) and when I asked at reception if someone could alter the fins to blow higher up missing our faces the receptionist replied no I don't think we can do that... and they didn't. We ended up sleeping at the other end of the bed... ridiculous.

Loved the staff and location. Breakfast on the terrace and the bar for drinks in the evening. Fantastic room service and housekeeping. Comfy bed and nice linen.

Loved the hotel but our room 20 was a bit dark and needed a make up magnifying mirror and more cupboard space. Another bedside table would also be handy. We were there for some time attending a big wedding so needed more hanging space and drawers. The room itself had lovely doors and shutters to a balcony and was quiet.

We loved the location of the hotel and our family room was fantastic. Breakfast was delicious. The restaurant across from the hotel is a MUST. Best food on our trip.

We were traveling for two weeks and needed to do laundry. Had I known that it would cost 190 Euro to wash about 20 pieces of laundry we would have found a place to do it ourselves. That is outrageous. Terrace staff never brought us the food we ordered which was also frustrating, especially for my hungry kids.

The staff was super helpful. If this is a positive review it’s because of Max at the front desk. He took care of us and made sure our stay was pleasant. When we arrived and checked in in our upgraded room, we found that the air conditioning unit didn’t work and that the water was burning hot coming out of the shower. Max was able to place us in a new room where everything worked properly but didn’t have the view we paid for in the other room. Even so, we enjoyed our stay and will give the staff merit for this.

Dated equipment and tubing. The building is old and it is obvious the owners spent good money to remodel. Should have made sure the water system was upgraded because I expect the same complaint will come from others on water being either cold or super hot.

I enjoyed my stay here. The location is near the Old Town and stands in between Cupa and Pinceto station of the MiniMetro. If you're carrying a large luggage, I suggest you stop at Pinceto as it is easier than dragging your luggage uphill from Cupa. Breakfast is gastronomic as it has many food choices. Pastries are freshly baked. The room is spacious and tidy; wifi has a strong connection; and you can screen cast to their TV. The staff are friendly and assisted me to book a taxi going to the train station coz it was raining heavily.

NA

The location was excellent. It was near all major attractions in the city and at the most a 10 minute walk to the mini metro, bus station or a connection to the railway station. It could not have been better. The rooms are well appointed and we loved ours with a mini balcony. The staff were friendly, attentive and met our needs. The breakfast was our liking with usual cakes, eggs bacon et. and the staff were happy to cook an omelette on request. The linen was of high quality and cleaning well done. The room does not have a kettle but there is a note saying it can be provided on request, amongst other things. We wanted some slippers and they were sent across immediately. The terrace was a lovely place in the being for drinks. The hotel has a beautiful restaurent but we did not get the chance to dine there.

Everything was good

Loved it ! Concept, colours, confort, location, staff, food, room - ALL. I had such a great stay. It was a great choice. Just minutes away from all major sites, shops, restaurants, places of interest. Hotel has history, it is an old casa turned into a pleasant hotel and refurbished just 3 years ago. The terrace was sooi magical, by day or by night. Breakfast is served there. If you like art and museums or just having a vacation to remember - this is the place!

When we first arrived at the hotel, we were given a room that was very small and uncomfortable for two people. After one night in the room, we spoke to the person at the desk and they changed us to a wonderful room that was extremely pleasant and comfortable. The staff is friendly, the breakfast is very good with lots of choices, and the breakfast room is lovely. Great stay!

The first room.

Lovely boutique hotel with great views of the city, a very helpful staff, and excellent breakfast. In addition, a very nice terrace where food and drinks are served…limited menu but good choices and service. Location of Priory was perfect, a few 100 meters just below Piazza Novembre IV, where there are 100s of shops, eateries and a beautiful cathedral as well as museums. Views from the end of your passage thru the area are spectacular.

Nothing