The location of the property is excellent, walkable distance to Cannaught Place and metro . The best thing about this property is the courteous nature of the staff . Everyone from the gate watchman to the reception staff all are very polite and helpful. All your concerns and issues will be dealt with immediate assistance. The breakfast spread was elaborate and delicious. The room was good in size and all other facilities like swimming pool,gym etc are very well maintained.

Although it is a 5 star hotel there are few things which this hotel doesn’t provide as compared to a 4 or 3 star hotels. 1. No welcome drink 2. the bathrooms were not clean 3. the room amenities were not complete like no drinks provided in the bar 4. not enough toiletries were provided

Service was prompt and efficient. The on-site restaurant Balachi good and room service and laundry was handled well.

This is nice hotel but it's ridiculously busy. The lobby is packed so full of people coming and going it feels like a train station. Front desk staff were nice enough but they were simply thumping through the guests checking in and out. It's not that it's bad, its just incredibly impersonal. It's also expensive, which is fine but the rooms are fairly standard business hotel type rooms affairs with zero personality. During our trip we stayed at Oberoi and ITC properties as well and this was by far our least enjoyable experience without anything in particular being wrong.

The staff were unbelievable! Especially the housekeeping and Jeeta, a Lalit driver The rooms were huge Location was good

Breakfast was average The taxi owner/tuktuk owner right outside the hotel was a rip off and controlled the entire road - it’s a shame that they’re there One of the checkin girls were very rude - indirectly calling my family fat to our faces

Our second stay at The Lalit Hotel in Delhi was absolutely fantastic! From the moment we arrived, we were once again impressed by the exceptional hospitality of the staff and the overall comfort of the hotel. The location is unbeatable, with Bengali Market and Connaught Place just a short walk away, making it incredibly convenient for exploring the city. We were treated to a spacious corner suite on the 21st floor, offering breathtaking views of Delhi as an added bonus. The nine-day stay was made even more enjoyable with a complimentary breakfast, and we were delighted to also enjoy breakfast at the executive lounge. A truly memorable experience that we can't wait to repeat!

Hotel is welcoming with customer friendly staff. The environment is very clean and safe. Its central location suited us. This was our second time at the hotel. Staff remembered us from November 2023. Abeshiek Shaini, jetender Pandey, Saief and Kuldeep we were pleased to see them again. Also Kewal was so kind offering umbrellas when needed, organised taxis when required. Such friendly staff are an asset to the hotel. House keeping staff made sure we had all we needed and the extras were a delight thank you Rakesh /Sideep. Thank you to Kewal for all he did.

Nothing to dislike

Central location with accessible travelling needs for us. The staff is what makes this place so brilliant. They make you feel so comfortable and special. This was our third stay. Here we met Abeshiek Kumar and Manoj who we had met at their previous work place they were so pleased to see us. They couldn’t do enough for us. 24/7 bar Shaurya was excellent he was so sweet. Jetender Pandey, Saief, Kuldeep and Abeshiek Shaini are some staff who were brilliant. Kewal was always helpful with kind interest in our stay making sure we were well looked after. Best of all is the inclusivity of all in the workplace, met some lovely staff. House keeping staff always made sure we had all we required, thank you Bhagwandas and Pradeep 2

Nothing to dislike

Great location. Check in was good — special mention Altaf and Priya who helped get me a decent room. Also in the lounge excellent service by staff - especially Aakash & Aayushi. Also at breakfast Jitender k and Simran. During the stay there was a glitch with computer ( in which the hotel thought I had not paid, when I had) - I was understandably annoyed — but issue resolved by Priyam -( manager) - all credits for his professional and courteous behaviour. He handled and resolved the issue admirably.

Everything good - though lounge could have a few more items on food. Plus more variety of drinks

The property is well located near the central part of the city. The standout were the staff, right from the gateman to the executives - they were helpful, extremely friendly and polite and made you feel at home right from the first minute! We were skeptical based on the reviews but we were delighted to have chosen the hotel. On our next visit to Delhi it will be a no-brainer - we will be staying at the Lalit! The food was fantastic and the bar was fun!

We ordered a taxi once and received an old Delhi taxi which took us for a ride and didn’t even reach us to our destination. The hotel should ensure that these taxis are not allowed to ferry their hotel customers!

What I like most about The Lalit Hotel New Delhi is the consistent hospitality shown by all the staff, regardless of their position in the hotel. I noticed that they treat all guests fairly, with respect and kindness, regardless of appearance or social status. In addition to this exceptional service, I appreciated the spacious and comfortable rooms, the delicious and varied breakfast buffet, and the hotel’s excellent central location, which makes exploring the city incredibly convenient. To sum up my stay at The Lalit, I would say it was a truly delightful and memorable experience marked by outstanding hospitality, comfort, and convenience. I would gladly return and highly recommend it to anyone visiting New Delhi.

There was nothing I disliked about The Lalit Hotel New Delhi—everything from the room and breakfast to the location exceeded my expectations.

Great location, lovely staff, best bed I've ever slept in. Pool was fabulous and great for an evening cool off.

The first night there was hammering noise nearby. I spoke on various occasions to staff and although they promised it would stop, it didn't. Not acceptable in a 5 star hotel. There was a lack of western food in the restaurant and in particular gor breakfast.