At the reception a woman and a man very kind. I had a room with a beautiful view of the Brooklyn Bridge.

A member of the staff with a Spanish or Latino accent was very rude. I had big problems with internet, he first ignores the problem then he had a macho attitude with me, aggressively speaking with me.

Clean room, nice breakfast, pleasant staff. 5 minute walk to D train station which will take you directly into NYC. Felt perfectly safe walking around neighborhood at any time.

Pricey like the rest of NYC area hotels. No real attractions nearby. Area not very car accessible.

The moment I walked through the door I felt safe which is a great feeding for a woman on their own staying in a city. This is a Jewish hotel and caters for a kosher diet. It isn’t modern but you feel like you’re stepping back in time to slightly dated grandparents. This is not a hotel for people who want modern sleek but the beds are really comfortable. The staff are really helpful. There is a TV. On the downside because I was high up the Wi-Fi wasn’t as strong and there weren’t quite enough plug-in points near the bed but it really doesn’t matter. It was genuinely helpful Staff there is a tin coffee room open 24 hours a day. Breakfast is served between 730 and 10 in the lower lobby. They have a local car service that can take you to the airport. It’s ideally suited for a Jewish traveller who wants to be Near synagogues kosher shops, et cetera.

That’s hardly anything I didn’t like. They didn’t have non-dairy or plant milk available in the coffee room or no dairy creamer upstairs with the machine. I would’ve preferred a kettle in the room rather than a coffee machine but if I’d asked, I’m sure they would’ve found me one. Maybe some USB ports might be useful however I would guess most people stay here don’t have those needs

I felt confortable but the room needed to be better clean. I was surprise for the breakfast because it was really complete with healthy options. In general, I liked it.

The room wasn't very clean. They need to pay attention to it. Also, people sometimes looked at you weird and that can make you feel unconfortable. I think we need to respect everyone in all aspect.

The staff was very friendly and even though we weren’t Jewish we felt very safe in the neighborhood. Easy walk to the subway and even felt safe at night coming back at around 1 am from a Broadway show. Also, a neat neighborhood itself to explore. Would stay here again

The personnel was very friendly and helpful, beyond expectations. Transportation was very convenient to the airports and NY downtown.

Breakfast was quite poor (kosher): no meats, no fruits. Floor in the room was heavily used and dirty.

People at the desk were very helpful and friendly - also it helped to have neighborhood shuls and minyan times posted in the lobby!

salads and choice of foods at breakfast - you could add pastries, cheeses, smoked fish - just a suggestion

Very nice little hotel, comfortable and clean, safe area, located near tube station and buses, friendly and helpful staff, small breakfast but enough.Such a wonderful experience to live for a while close to jewish community.

Very clean, nicely decorated, comfy rooms and beds, and a nice breakfast. Everyone there was SO friendly. Walking distance from restaurants and grocery stores, pharmacies, etc.

Nothing!

We liked everything. Breakfasts are great, but on Saturday they could have made them more varied, even considering that it was Shabbat.