The location was amazing, the showers was hot with good power, very clean, staff were very helpful, I would use this hotel again, I also had a Loch view room. If you just want a cheap place to sleep whilst you go exploring, I would recommend this hotel but if you want something more up market I would look someplace else.

Parking can be an issue, unfortunately due to some issue in the kitchen we couldn't have meals so I can't comment on the food but some nice places to eat near by. It's also a dog friendly hotel(I'm a dog owner so I didn't mind) something to think about before booking.

The hotel exceeded my expectations after seeing reviews on trip advisor. Our room was clean (except for the hair on the bed when I pulled back the cover but that could have easily happened on making the bed). The room looked to have been refurbished with a new carpet and shower room. The views over the loch were amazing. First time I have had a toilet view over a loch!! Staff were extremely pleasant. My only gripe is that the stair carpet all the way up to the first floor was needing a good hoover. Up to the 2nd floor was fine. We had the continental breakfast and found this to be value for money.

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Absolutely Amazing! The food was unbelievable! You could taste the burger before you bit it! The local ale on tap was delightful. The staff are friendly, helpful and attentive. The sauna and hot tub are an excellent addition and free for guests to use. The location couldn't be better and the views of loch long are stunning! 100% book here, the price, the location, the staff, the facilities all of it are perfect and we will deffo be coming back! We loved it so much we had to stay an extra night, which of course the brilliant friendly staff accommodated 😁 fantastic place!

The room was fantastic for the price, much more modern that I anticipated. It was clean, though could maybe use a new lick of paint on the walls, but nothing major. It was warm and the duvet was very snug which was great for winter. Staff were wonderful. I booked only a few minutes before arriving and they had the room ready for me in 15 minutes, check in was very simple, couldn't have asked for anything more.

The only thing that could have been better is that the room felt like it didn't have a lot of privacy. The window (looking over to another part of the building with more rooms) was covered with a very thin, muslin-like curtain which could be seen through, and then 2 thick curtain pieces that weren't wide enough to cover the window. Altogether though, this didn't really impact on my stay, I still got a good sleep and it didn't keep me up.

Absolutely Amazing! The food was unbelievable! You could taste the burger before you bit it! The local ale on tap was delightful. The staff are friendly, helpful and attentive. The sauna and hot tub are an excellent addition and free for guests to use. The location couldn't be better and the views of loch long are stunning! 100% book here, the price, the location, the staff, the facilities all of it are perfect and we will deffo be coming back! We loved it so much we had to stay an extra night, which of course the brilliant friendly staff accommodated 😁 fantastic place!

Staff were excellent and friendly very helpful especially leanne and Mercedes and sorry I can't remember male staff name. We were in room 4 quite comfortable, quite nice view of Loch. Breakfast was excellent. Enjoyed it buffet breakfast with full English lovely. The cheese and haggis toasties at lunchtime were excellent.

Closed bar at 9pm as hardly any guests? Thiers not much to do in hotel a pool table, although, staff put some music on for us. Did not like evening food menu was same few days running not lot choice, but wee pub across road did really excellent tasty food..not sure if we would go back to stay at this hotel, only good thing was staff.. who were brilliant. Cheers guys.Dont think was worth full board..sorry due to menu..Could do with bit decorating as bit dated.

The room was clean and comfortable with good amenities including a tea and coffee station, a TV and a hair dryer was provided when we requested it. The bathroom was very nice - lovely shower. Our view was good as we were on the bottom floor facing the loch. Very comfy beds, I slept wonderfully! The staff were all very friendly and happy to help with any of our requests. the lounge and bar areas were nice, and included a pamphlet display with some useful pamphlets on local attractions. The hotel was also fabulous value for money considering all the services available for what we paid. We were very happy with our stay.

There was one day where hot food was included in the breakfast buffet which meant you couldn't just get the cheaper continental breakfast and had to pay the full price even if you didn't want hot food. There was also a day the restaurant/bar was quite limited with the options on their menu- I presume they were running low on ingredients- and they had clearly tried to make something similar to what I ordered but it was not really close. Still a nice meal but I wish they had just let me know that they couldn't really make it and I would've chosen something else :)

Location was nice.staff were nice.Entertainment was good .room had everything we needed and the view was fab.very little road noise..had a good sleep.outside seating was nice and the good weather helped.

Breakfast could have been better.bit pricey plate seemed bit empty some of it was burnt but the guy replaced it no problem.didn’t charge me for it which was very nice of them.would maybe go elsewhere for a breakfast.had to change one of our rooms as the first one was small paid an extra£20 to upgrade and it was defo worth it along with a fab view.

The room was lovely and smelt amazing. Very clean and nicely decorated. Staff very friendly. Parking available though gets very busy. Great location. Lovely fish and chip shop opposite.

The noise. It could benefit from double glazing as lorrries driving past all through the night and people walking around at 4 in the morning in corridors, talking like it’s not 4 in the morning. Each night of the three I stayed, I was woken by people and traffic. Didn’t manage to get one full nights sleep without being disturbed by people talking and doors opening and shutting in the early hours. Just unlucky I guess, but loved the hotel itself. Very nice.

Ensuite single room was exactly what I needed, stayed for 2 nights - Staff were very helpful and friendly - mattress is nice and firm, slept really well - small tv which I didn't have time to try - hangers in the room to hang clothes - ironing room on each floor - close to the bus stop if you're coming in from Glasgow Central so easy get to if you don't have a car - kettle in room with a few tea bags, coffee, sugar and milks - soap and clean towels - booked it relatively last minute so compared to others nearby hotels was much cheaper - can't comment on breakfast/bar/dinner as I didn't try either

- lifts wasn't working so if you've got mobility problems you might struggle but could just be a temporary issue