We booked a twin room with two single beds, expecting to share each bed (me and my 9-year-old daughter in one, and my wife with our 4-year-old daughter in the other). Surprisingly, they gave us a room with twin beds and an extra bed at no additional cost, so my 9-year-old daughter and I could each have our own bed. Not to mention, the beds are wide enough for two people to sleep comfortably. The hotel is conveniently located near JR Hyogo Station, with a convenience store (kombini) nearby. On the 10th floor, there is a vending machine, an ice machine, and, most importantly, a microwave, so we could heat up our kombini food.

The carpet in the room is slightly old and dusty.

Excellent price for spacious room with huge tv. Nice shampoo/conditioner/amenities, and very convenient location

-The ac’s position was a bit further away from the beds and was installed in top-down manner so cooling took a bit time (but once cooled there were no problems). -They only have one kind of pillow so if you don’t like the traditional hard kind of pillows it might not be comfortable. -The bathrobe was a bit itchy for me

The location was very good . Hyogo station is 4-5 mins walk only . Staff was nice . Coffee and green tea was in room . Bed was very comfortable but a little small for 2 adults .

I was in 7th floor the floor has smoking area so the corridor was smelling like cigarette and room has also a little smell of cigarettes. The elevator is not so clean . Amenities was not enough like there was no body sponge 🧽 no women amenities ( moisturizer, lotion , face wash ) .

Experienced spacious, clean and comfortable rooms, modern comfort, and a vibrant environment centered on Kobe. In particular, we experienced the true scale of life and new perspectives of JR Sumaura-kōen Station, Suma Seaside Park, Kobe Suma Sea World, and Kobe's new aquarium, which are 16 minutes away from JR Hyogo Station in front of the hotel.

As a hotel located in a convenient location for transportation, it was good to travel to major tourist attractions in Kobe. And I was able to stay very satisfied because I could have a better rest with a clean and spacious bathtub and shower facility in the quiet and comfortable twin room.

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Very satisfied with the spacious room with panoramic views, and experienced modern comfort and vibrant surroundings at this hotel located in the heart of Kobe. In particular, I had explored Kobe's natural beauty and cultural heritage.

location and breakfast was very good, i hope to increase halal food items in the breakfast. it is too near to subway station, you can easily move to several parts of the city.

room was so hot, i feel we need to open the windows for refresh air in the room, also air system in bathroom was not good.

Really nice hotel room - large TV (the you can connect your streaming services to), bath, aircon, view of the mountains. Was very clean and comfortable. Very close to the train and easy to get to the attractions of Kobe. No issues with wifi thankfully!

Outdated lobby, however did not concern me at all.

Great location, near stores, clean and reasonable price. One thing if I have to say someting dislike is there is no microwave. Except that everything was great.

Very big bathtub, really nice and clean and the ledge and the view from the 13th floor it was amazing

Although everything was very clean the sheets that were on our bed did have a stain/ mark on the side of them