Amazing staff. Danna at check-in/front desk was sweet and helpful. Trenton in the bar is friendly and knowledgeable. Julio in the restaurant, greeted us every day with a “hello friends”. All of the restaurant staff/ food was really great. We ate almost every meal there. Christine the waitress also went above and beyond for us. Brett the Sous Chef was super accommodating and made us feel special. Ryan the manager was great and the restaurant staff was amazing!!!

Not much you can do but I wasn’t thrilled with the homeless hanging around. Our sink in the room had a slow drain. The air conditioner shut off every night.

Property itself was fine.

The restaurant service was terrible. We went to the restaurant for breakfast and waited over 5 minutes perhaps closer to 10 for someone to seat us. They saw us and could have easily signaled us to come in or come to show us some seats. One waiter even walked right past us without even saying anything, like, we’ll be with you soon. That didnt happen. Finally we gave up waiting and walked out to another restaurant. After that we didnt go back to that restaurant at all during our 5 night stay. Never found out what the food was like and dont really care anymore. We’ve stayed at this Hotel numerous times over the last 10 years but next time we are in town we may find another place to stay unless they can convince us to return???

We stayed here for FanX and it worked out well. This was the first year that FanX had a north entrance, so getting to FanX was a breeze. We only had to walk for 30 seconds and we were at FanX. This made going back and worth easy. We could go shopping, return to the hotel, drop off our purchases, and return to FanX quickly. This will definitely be my hotel of choice for future FanX adventures. The staff was friendly and housekeeping showed up everyday. The Copper Canyon restaurant was excellent. The salmon was quite expensive, but I can safely say that it was the best salmon I've ever had. I will definitely order it the next time I'm in SLC. The Wifi was excellent, too. I could watch videos on my phone and it never buffered.

The water in the shower was bi-polar. One minute it would be hot, and the next minute, it would be cold. It did this every time we showered.

The whole environment of the hotel is nice.

The charges of deposit is unfair, because some of my friend's stay in the same hotel in this period, they only charged them US$50 for the whole stay, but they charged me $50/night for the stay, and they said won't go through the transaction on the credit card, just for deposit, but when I get my bank statement after stay, they charged me US$273.85 and US$286.41 in my credit card, I really don't know what happened?!

Housekeepers very nice people and friendly.

No breakfast over the weekend as stated on the hotel description. My reservation did not show in their side, this is for booking.com I got there and there was no reservation. It was a mess. The person in the front desk helped us at the end from their side but booking.com you failed us. Not sure if i trust to reserve again with you guys.

Excellent location for Utah Hockey Club events as it's 5 min walk from the hotel and also the Arena UTA train stop. Copper Canyon restaurant on site has a very good breakfast menu. The waiter, Miguel, was super polite!

Snack tray could be kept out so that you can see what is being offered. Always had to ask one of the desk staff if they could bring it out so that I could select from it.

The hotel was in a great location! Right by the Delta Center. The check in was smooth, and the front desk was very friendly. Nice rooms, good size and clean. We ate and had drinks at the bar in the hotel and the staff was great and the food was pretty good.

The TV in the room kept freezing making it almost impossible to watch. I had to cast from my phone to the tv to watch anything.

Food is really good from the restaurant attached. The beds are very comfortable and the rooms a good size. Location is also pretty great.

It was incredibly noisy. Lots of slamming doors, walls are very thin. Bathroom was not working properly and had a consistent smell the entire time. The air conditioning wasn't working well either.

Room was great, we had a refurbished room. Bed was really comfy. Restaurant facilities were good as was the service. We had a lovely breakfast and ate in the restaurant on the first night for ease as we were going to the see the Tabernacle Choir rehearsal but the food was very good. Great room facilities: iron & board, fridge, safe and microwave.

Only a minor point on our evening meal on the first night, we had only just been handed the menu when the waiter asked us if we were ready to order - need time to read the menu first so we know what's available. Then when it came to desserts he handed us the menu and then stood there - felt under pressure/harassed - we should've been allowed time to read, discuss and decide on our own.

The hotel wasn't full, so parking was easy to find. The Copper Canyon restaurant had excellent food. The staff was friendly. The wifi was reliable and fast.

The room wasn't as clean as my previous stay. There was dust on the counter tops and trash on the floor. There was also a drunk woman yelling in the hallway. She put on a show from 1-2:30AM.