We had a small issue with theright when we checked in, we reported it, and within 10 minutes everything was resolved. Could not be happier with our experience. This is my second time and each time everything is amazing!

There was absolutely nothing we did not like. Everything was perfect. Except, for one small thing. The cleanliness in our first room but as I said previously, the problem was solved in 10 minutes. Orange juice provided at the breakfast buffet is not orange juice 😅

We arrived early and had brunch in the rooftop restaurant with the most spectacular view. The staff in reception, housekeeping and lounge bar were very helpful especially lidij a at reception. We went for a relaxing holiday, swimming in the indoor pool and sea and long walks on the promenade in the evenings. The sea was warmer than the pools which was around 26 degrees. We both went for a massage and enjoyed them. We ate in different restaurants each night and walked along the promenade to herceg novi each night. On two occasions we got the bus from a few metres outside the hotel 4 stops over to the old town, had dinner and walked back after. There are so many supermarkets very close to the hotel as well as bakeries and pharmacies. The hotel is stunning. Our room was perfect size for us. The beds were comfortable, air con worked well. The atmosphere on the promenade in the evenings was fabulous, people of all different ages and abilities out and about. It felt safe there with so many other families out walking. The sun loungers and umbrellas were great, beach towels were always lovely and soft. We all enjoyed swimming in the sea. We would definitely return.

The breakfast was free of flies which is great but it was lacking in areas. The pastries were not always fresh. Coffee wasn't great. The breakfast experience doesn't match the hotel. The beach should ideally be a no smoking zone but even if the butt's were removed from the beach and a general litter pick was done each evening it would be great. They wash down the stone around pool but I don't think they wash down the beach and I wonder is it so wise to leave kids play on it with so many cats around as well as the litter.

Great pet-friendly (always travel with our doggy) hotel with friendly staff, own parking, own private bay and pool zone near the beach. Only in 20 min by walk from an old city centre. Near lots of shops and restaurants. SPA zone is not outstanding, but pool is nice as well as Finnish sauna. Great that it is open till 10 pm so you can visit it after the beach and dinner. Near is Tito’s Villa - definitely must see if you like retro places

Wi-fi in the room was extremely bad (1st floor). It was only working near the door and in the bathroom which is absolutely not fine for a hotel of such level. Also for a spa hotel it could be great to have a kettle in the room.

The spa was spacious and all round amazing surpassing our expectations. The hotel has a gorgeous view of the sea and mountains (worth the extra price for that view). The staff was extremely hospitable, polite, and helpful. The breakfast had a great selection. We had cocktails at the bar which were also fanatstic. All round high recommendations to visit this place 😊

The location, room size, and the views - great restaurant and food

Everything was amazing, good location, easily accessible, and the best of them all is the provision for parking.

Staff was lovely, facilities were real good, spa was great (and allow children until 5pm which was a bonus for us)

Lovely modern hotel. Verry clean. SPA is wonderful - sauna was hot, as was jacuzzi. Beach club has plenty of loungers. Beds are comfortable.

Loungers could do with cushions. No option to eat breakfast outside, which is a shame as the weather is no nice and the gardens are lovely. Twin room is a little on the snall side and balcony did not face a garden, more like a road, which was quite noisy, but we slept with ear plugs.

Everything was just perfect! All the staff were super kind and attentive. The hotel itself is modern, clean, with great spa facilities. Its position is optimal as well, close to the sea and the promenade, but in the quiet area. Hope to be there real soon... 🙂

Everything was excellent! The staff was very kind and helpful. The food in the hotel restaurant was great.