This was my first stay at the Bank Lodge. I knew it was going to be basic accommodation, but I was pleasantly surprised how good it actually was; in a central location too. Firstly we had arrived early in Fort William and the Lodge let us store our bags with them until we could get in our room. We had booked a twin room with a private shower/toilet and found that this was opposite our room across the corridor. As it happened this was not a problem at all and the Toilet and Shower room was quite spacious, with complimentary shower gel and was very good to use. The room was as expected, but it was fine for what we wanted and we had complimentary Tea/Coffee making facilities. I would point out that our room had a Smart TV and previous guests had left their details logged in to the various streaming sites. Be aware! The Lodge staff were very friendly and helpful and we would certainly return here when we come back to Scotland.

The lodge doesn't do breakfast but there are plenty of places in Fort William where you can pick up something (the station cafe was our favourite). We found that the room was quite warm in the evenings and the Window only slanted open a little. Then on the last day we found that doing the handle a different way completely opened it!🙄

I’ve stayed here before in Fort William and I love the location. It’s close to the high street and some great shops and the exceptional Highland Cinema, an independent cinema. The staff were amazing in terms of giving me some suggestions for highlights to see in the area — these included scenic Glencoe, and Glenfinnan where some famous Harry Potter scenes were filmed. Historically, Bonnie Prince Charlie landed at that Cove.

Well, the bedroom is separated from the showers and toilet and you have to cross the hallway. It’s a little inconvenient.

The room was fine and the shower and toilet, too, though the bathroom is across the hall from the room. The staff were always helpful and available 24 hours. The hotel is right downtown, so I could easily walk into town and enjoy its restaurants and the excellent Highland Independent Cinema which I must recommend for its food and drink and of course its offerings, from popular films to newly released independent shows. I caught "Outrun" there, a fine independent film set in Scotland, so very appropriate for my visit here.

Well, it was tricky to manouevre my car into the parking lot under the building!

Good location bang in the town, I'd say ideal if you're between 18-40 and in for a 1-2 night stay. Friendly , welcoming desk staff with no fuss. The en suite room provided a comfy mattress and nice big towels.

The room's heater was a bit dusty inside and a few shower tiles could do with some grout, but otherwise immaculate. No food is available save for some biscoff to go with your tea/coffee. However there is The Stables next door. Perhaps offer some light bites in the rooms or even some packs of Borders Biscuits?

The staff were very, very accommodating and helpful. I booked family and friends into rooms for my wedding and they let them in early, ensured everyone had somewhere to get ready and were there 24/7 for help. The hotel was exactly as described, had the basics, was comfy enough. It met our expectations. The staff attitude exceeded our expectations.

Nothing, it had what we needed and it done the job. Thank you very much!!

Staff offered information on parking and where to park the car for free. They have also helped provide "extras" that weren't available in the room like a hairdryer. Also, the staff was very friendly!

The floorboards in the hallway were very squeaky. Although we tried to respect the quiet hours, we arrived a bit late and did a lot of moving around and it felt like we woke up the whole hotel because we were simply carrying stuff from the car or going out for a cigarette.

Fine for a short stay, can't comment on the breakfast since we didn't have any, we only stayed for a night as part of our Highland trip. However, the lodge is in a very central location and the room was clean.

Very hot during the night, no air-conditioning, the fan in the bathroom was wired to the light and it was very loud (needs to be serviced)

Great location - easy walk to food and shops in town and only a short drive to the base of Ben Nevis; easy check in process, friendly staff and great value for money

There’s nothing that I didn’t like. We stayed here for one night while visiting the area to hike Ben Nevis - Bank Street Lodge gave us all the basics that we needed for the night at a good price.

Really spacious room with super comfortable beds, just what we needed after a long hike. Close to the train station and shopping street where all the restaurants and pubs are.

Nothing really. Do note there aren't any real facilities in the lodge, such as a kitchen, dry room, lounge, etc. if you care about such thing. In that sense maybe the price could be a bit lower (but everywhere on the WHW route accomodation is expensive).

After finishing the west highland way I wanted somewhere I could get a good nights sleep before a long journey home. I expected basic but got a really lovely little room, witj a great view, a great shower and a very comfy bed. Better than I expected

The ONLY thing I would say is that the room needed a chair, otherwise everything was perfect