Clean & comfortable.. felt like home. The staff of the hotel were great.. from the Duty manager Mr Osama, to his assistant Mr Ramadan.. to the front desk staff, room service team, technical support team, concierge staff and off course the house keeping supervisor and staff members.. all were great and very kind to me. They were highly responsive to all and any requests! They were really helpful and very friendly!

-The doors of guest rooms weren’t soundproof.. it was mostly unpleasant because I could hear even the slightest noise of people passing outside my room and it was worse because I was in a suite with a connecting door to the next suite, so even when both connecting doors of both suite were closed.. I still can hear very clearly the next door guest talking! and I had to complain several times about the very loud noise coming from the kids of the next suite guests. -The in-room dining menu was very limited, I wish they would have more options especially for light meals and snacks, besides some of the items were really expensive although they were just average popular dishes!

The architecture of the hotel is absolutely stunning. Inside, it’s gorgeous filled with natural light and featuring beautiful contrasts between wood and lighting, especially in the central areas. The location is also perfect, right in front of Ladurée and surrounded by excellent-quality coffee shops. The service exceeded all my expectations. I even felt nostalgic when leaving, as I formed a lovely connection with the staff in such a short time. Despite arriving late, I was warmly welcomed by a wonderful lady Latifa, if I remember correctly who offered me a coffee and made me feel instantly at ease. She was truly lovely. The entire team was exceptional, especially Mark and the bellman, they were simply outstanding, absolutely beyond 10/10. When I visited the mosque, the hotel kindly lent me a traditional robe 👘, which made the experience even more special and thoughtful. This is without a doubt the hotel to stay at in Abu Dhabi. The level of quality and service is exceptionally high. Even getting a taxi was super easy, and the food was excellent. To sum it up: 100 out of 10! This isn’t just a recommendation it’s a must.

I like the privacy that it’s offers for the guests , the cleanliness of the rooms , the quietness , it will be your destination if you are longing for quiet place after a long working day , staff are cooperative when you are in need , the marina view and the balcony will make you feel relaxed before or after your working day . It’s a good option if you are with one of your family member where everything is around them which they can enjoy while you are away . The destination usually are near many places you want to visit during your stay . There will be near by cafe and restaurants for breakfast , dinner and lunch and coffee . However , it won’t be that near the islands if you’re planning to spend your vacation in YAS island . Special thanks to room service and bell boy “Roni” or “boni” they add to my experience .

I liked the design of the hotel, I liked the friendly staff who are ready to answer any of your questions, I liked the cleanliness, neatness, aroma, and quality of everything from service to equipment and various accessories. Overall, I am very pleased, and I am sure I will continue to use the services of this hotel, because it seems to me that this place, despite its high level, will strive for excellence.

Despite my liking for this hotel, I would like to mention a point that caused me some discomfort: the water in the bathtub, in the kitchen and bathroom sinks took a very long time to leave. And the second point: the dishes were unclean after washing by the staff.

I really loved the place — it was beautiful, clean, and very relaxing. The atmosphere was luxurious yet welcoming. Special thanks to Mr. Ramadan at the front desk; he was incredibly respectful, professional, and went out of his way to upgrade my room. That gesture made my stay extra special. He also offered me a smooth and friendly late check-out with no hassle at all. Truly appreciated his kindness and top-notch service

Unfortunately, I had a disappointing experience with one of the spa staff. She initially told me there were no discounts available, but when I insisted, she suddenly pulled out a printed offer that she had all along and gave me the discount. It felt dishonest and left a bad impression

Everything about this hotel was amazing — from the warm welcome to the farewell. The design of the hotel, the room, and the bathroom were beyond stunning. All the staff were helpful and attentive. They even surprised me with a birthday cake, which truly made my day. This definitely won’t be my last visit. Absolutely outstanding!

The only downside was that the pool was closed during my stay, though I understand it might have been for maintenance. Also, the gym was quite hot and humid, which made working out a bit uncomfortable. Other than that? Absolutely outstanding!

Fantastic hotel, modern unique decor & contemporary with a pool table in main reception lounge area, spacious room with all necessary facilities including smart home features, excellent luxury bathroom and the bed was extremely comfortable with a fantastic view overlooking the harbour! Overall staff were great, friendly and welcoming, making me feel at home, they were well trained in customer services. The private bar was cosy, classy and comfortable and breakfast was great and served until 4pm, which is great for people who dont want to rush out of their bed and need rest. I will return to this hotel for sure when I go back to Abu Dhabi as I wasn't there long enough, I was only there to rest before another long flight.

There was one issue with a member of staff by the pool bar which I was quite upset about and as a frequent traveller of high end luxury hotels globally, I had never experienced this before and I am not one to complain, however I spoke to the manager about the situation and he was very undertanding. He gave me a gift which I thought was very kind and unexpected, I just wanted him to know how I felt. Other than this hiccup, I loved this hotel and would highly recommend staying there.

Had a lovely birthday stay at this hotel. The location is perfect, very clean, and the staff were all welcoming. This hotel is now my first choice in Abu Dhabi. A special thanks goes to Aditya, the staff member who handled my reservation. He was exceptionally helpful, courteous, and professional throughout my stay. His kind gesture of offering us hospitality during our check-out truly stood out and made our experience even more memorable. Tried the Alfredo pasta from the hotel restaurant, fresh and delicious. This hotel truly stands out in every way. Highly recommended.

This hotel is defining how luxurious experience should look like, if any reviews said overpriced this is absolutely not true because from the level of services and experience team provided unforgettable experience that made this top of the hotels that I har visited Especial thanks to Iresha for the great arraignment for our 9th anniversary it was excellent and looking to all details and never seen it in any 5stars hotels

Nothing at all everything was beautiful

Hotel was great, staff was very good, food and overall experience was great. We had a few small maint issues in the room and the staff corrected those issues within minutes. Everyone was friendly and helpful. The room was big and very nice, they cleaned and serviced the room multiple times per day.

Nothing not to like. Maybe the only downside is if you stay in the second building you have to go across to the main building for all of the food and many of the service, however honestly this was really not a big issue for us.