The shuttle to and from ATL came every half hour and the drivers were all very efficient and helpful with baggage, etc. Hotel staffing the front desk were also very courteous and helpful. The large room was spotlessly clean. We really appreciated the all white, soft bedding and plentiful towels. The hotel advertises a breakfast option for $18, presumably available at the Burger Place (the nearby restaurant), which opens at 6:30 am, but we did not take advantage. The only dinner option was at the Burger Place, which had a very stripped down menu (don't believe the menus online) and bar options. Nonetheless, we did our enjoy our dinner. Wait staff were lovely, and the blackened salmon was especially good!

Availability of a continental breakfast at the hotel would be great. There was coffee in the room, but no cream so we didn't use it. A couple of mini moos would have been great.

I liked that there were no bugs, cigarette smells, or riff raff hanging about. My stay was somewhat quiet. I mean, it's a hotel, so it's not going to be quiet all the time. The tv service was good, and you can plug in up to 3 hdmi devices. I had my Roku Streaming Stick and Nintendo Switch pluged in, and they played just fine. The front desk staff were nice. Overall, it was a pleasant stay, and I will definitely come back here for another stay.

Well, the rooms are outdated. The water pressure in the bathroom sink was low, but the shower was good. The a/c would buzz when I turned the heat temperature up. The furnace is outdated but is good for what it does. The mattress is a little hard for my body, but it sleeps okay. The TV service I wish had more channels to watch. Also, this is not something bad. I just want to point this out. The breakfast you don't pay the front desk you just go to the restaurant next door and order. And if you order any kind of delivery, i.e., food, groceries, etc, you have to go to the lobby and get it because the front desk staff will not let them up do to the hotel policy, which in my opinion should have been something they said to me when I first checked in.

Hotel was more then standard it was kind of nice! Definetly a great deal being so close to the airport, they have a much bigger restaurant/bar then may hotels. you can tell this place is well kept up.

They automatically charge you from your deposit even if you dont have a car to park, unless you tell them you dont have a car, thats slightly unethical and seems kinda scammy, my opinion "(stop having folk pay for parking who stay there)"and as usaual this place as many other hotels the pool was not open, at the time. Also the one staff member I first encountered behind the front desk upon checkin me in at night, was kinda rushy and had a little attitude, but the other many made up for her short comings. They need better equipment for the gym, I love using hotel gyms away from home when I need too, a hotel this size should have a much better gym!

Bed was the most comfortable I've slept on in many hotels. My room was very clean, plenty of lighting and outlets to charge devices. Comfortable chair to sit and read. My room was a deluxe king, so I'm not sure if other rooms offer these amenities. We'd definitely stay here again.

Hotel restaurant manager didn't want to seat me in a booth saying he liked to save booths for two or more people. There was only one other party in the restaurant at around 7 pm on a Sunday night. I pointed that out and told him I didn't plan to linger and he pointed to a booth and told me I could sit there. Front desk person when I arrived to check in was minimally gracious. Not rude, but very perfunctory.

Nothing wrong with the room. The king bed was nice. It was what I needed after my long drive. The shower was weird, since it had no curtain or door and was just tucked around a corner. But I liked that it was unique.

I wish the pool could be open later, but I understand some time is needed for maintenance. It was nice anyway, in the morning. The coffee was awful, but hotel coffee always is. No real surprises there.

Everything was great. Clean, affordable, and great staff. On the night I arrived, I observed the front desk attendant named Mark, perform a stellar job at a busy front desk. His customer service skills, Efficiency, and kindness deserve special recognition. He made a terrible night for me that much better, and because of my experience with Mark, and great stay, I will be using your hotels in the future. Side note my stay was very short, however it was one of my better experiences if not my best experience with a hotel.

I had no complaints at all

Very nice room, comfortable bed.

Could of used a few more items in the room - 1 bar of soap to use between sink & shower (yes it has liquid dispenser in shower but not what I prefer). We had just 1 bath towel between 2 of us. Bad experience at Atlanta airport meant we arrived late (after 1 am) & checkin was very slow - 15 minutes w/ no reason. I understand that shift is difficult. Could of been smoother. Also I received 3 emails before I arrived all trying to upsell me; could of used an email telling me where to go for shuttle (again terrible airport signage didn’t help)

I had the pleasure to stay at the hotel for several weeks and I must say that it overexceed my expectations. Everything was wonderful. The room was spacious, the Wi-Fi was great and the breakfast was delicious.... To all of the staff here at the Sonesta Hotel, Thank you for making me feel right at home. It has been a pleasure being part of the family.

What didn't I like, perhaps you should change it to "what did I like" everything was Great 😃

Decently priced and easy to get to. The shuttle bus drive was amazing with all our bags and dog.

The elevators seemed to have been broken along with the ice makers on a lot of floors. Also the day we were checking out, we informed the cleaning lady we weren’t ready yet however when we came back they were already cleaning the room and I was unable to access it.

The staff was very pleasant, helpful and professional. Hallway to the room was very well lit and wide. The room was very nicely decorated, large and comfortable. I appreciated the separation of the bathroom area from where the beds were.

It was a little unnerving to see a gentleman with a massive pitbull waiting to get on the elevator. The dog was so big it was scary, almost the size of a small pony. Fortunately the dog had a muzzle on, and the gentleman allowed us to ride the elevator alone.