View from room, 42, was fantastic, over the garden and river Tweed. Great room size and comfortable bed. Staff we came into contact with were very nice and all with a smile on their faces. Hotel was full on first day and although short staffed the young ladies on duty rushed about assisting and serving with a smile. Read poor reviews on some sites and can't believe it was the same people they were talking about!

Hot food at breakfast was good and enjoyed both of our breakfast's there. However, cereal choice was very poor as was the selection pf fruits and cold meats, breads etc. Probably 7/10 for breakfast overall. Didn't eat dinner at hotel so cannot comment although dining room was full bith nights so they must be doing something right. Altough we did not eat dinner we felt the obligatory 10% added to bill was out of order. Bedroom though nice had some very old furniture and also a very creaky floor which must have been awful for people staying in room below us. Hotel does need updating but lounges had a certain old world charm.

Excellent breakfast cooked to order and good choices available. Evening meals were beautifully presented. Staff were friendly and attentive . We had room 18 overlooking the river and gardens which was a lovely big, light room with large en-suite bathroom. Hotel in an excellent location for exploring the local area. Highly recommend Floors Castle and Gardens although the opening dates of the castle are limited to April-Sept (Grounds and gardens ipen all year)

Some areas of the hotel need a little TLC but this did not detract from our overall experience

Very good location. Lovely view from our bedroom window and from the dining room. Kelso was a good place to stay and the hotel was a very impressive building in the center of Kelso.

The carpet was a little worn in our room but this did not affect our enjoyment of our stay. The hotel is a very impressive building and we enjoyed our stay. I requested a twin and a double room but was only offered 2 doubles when I booked which was well in advance of our stay.

The location is superb . Central in the town just a few metres from the square , and nestles on the bank of the river . On site parking . Large reception rooms and breakfast room is large with plenty of light and views of the gardens . Breakfast was varied , plentiful , and tasty . Adequate storage space for clothing . Comfortable bed and quiet location .

Overall decor and furnishings are tired . Our bath had a large stain underneath a tap and the sinkhole had corrosion . Showergel and shampoo were sparse and not enough for two persons .

Breakfast and the room were good. All the staff were pleasant and friendly. The hotel has ample parking and a wonderful position in the town.

Evening meal wasn’t great. I had the pie which was microwaved and therefore quite soft - I’d have stuck it in an oven for 20 minutes before serving. The Irish mash was just simple mashed potato with a sprinkle of chives (I think) added afterwards. Colcannon mash is nothing like this. Also the soup lacked seasoning so I had to add too much salt and pepper. We dined at the Cobbles Inn on the 2nd night and the food there was a class above the hotel food. And there was a selection of real ales (not a keg beer in sight). I was surprised the hotel didn’t have Tennants lager for sale.

The staff were absolutely lovely and very accommodating to our puppy Bonnie! She loved having a chopped up bit of sausage for her breakfast every morning, with the added treat here and there from the reception ladies. The grounds were also wonderful to walk round, such a beautiful view of the river tweed. The cleaning staff made our room lovely for us every morning too, it was lovely to have fresh sheets every day.

I think the only downfall was the price for our accommodation, we felt as though for the price we paid for four nights (£675) - we would of at least expected a bigger room with a view? and to be charged £15.00 extra per night for the dog was a bit excessive in our opinion! However we would definitely stay here again because we were treated wonderfully.

Stayed here several times, like the relaxed atmosphere. Food is always good and private parking ticks a box for me. Great location with lovely helpful staff. A place with it's own character.

Unfortunately the EV charger wouldn't connect to my car as I had a poor phone signal and was not picking up the WiFi outside. Fortunately there are some close by. Don't park under the big tree. I made that mistake and it was badly covered in Bird droppings next day. However a very kind gardener/handy man washed it off for me.

The house is old historic inside which I just love , it's hard to believe this was some one's home , 🏡 Loved the old pictures on the wall and the furniture, yes it's old to some other guests. But it's beautiful in its own setting. Staffing where short& very busy as we were there day after storm Eowyn I had the 3 course Burns night meal , delicious 😋 and well worth the money

Leaving Ohh some guests were late coming home at night, door must have been locked and them knocking very hard to get in . Maybe tell guests what to do when door is closed.

Our room was ready on arrival, and even though this house was originally built in 1761 we were warm in our room, and staff did their best to make sure we were comfortable. Especially when Storm Eowyn struck on the 25 Jan and with the Red Alert warning we had to stay in doors.

We understand Ednam House is unique and old but some bathroom appliances would appreciate updating. With the storm we were unable to walk along the River Tweed directly outside the House, but hope to do so in the future as their are beautiful views across the River.

Excellent location in the centre of Kelso, with lovely views over the river tweed and countryside from the rear of the hotel. Staff were extremely helpful and friendly.

The room could have been cleaner, a lot of dust on headboard, chairs, skirting boards and behind telly. Bathroom was large but no shelves or cupboard space for putting personal toiletries which meant leaving everything in wash bags on the floor. Not ideal when staying for more than one night.