The main reason for giving 10/10 is the exceptional service received. Reception and the restaurant teams were absolutely faultless and had a really personal vibe. We would book again based on the experience & the fact they also went the extra mile for our pup! Also it’s rare to find outdoor jacuzzi pools that are actually warm enough so never change it, it makes all the difference at a spa :) also amazing food/chef.

We switched rooms so no issue in the end, very happy, cosy mews rooms are too small with a dog so they need to advise that online.

Clean, luxurious and great quality food and services (spa) Fantastic garden Great walk to the manor, good pubs nearby 20min drive to Bath

Pillows too soft (albeit we didn’t ask for more firm ones during our stay) Water Taps either counter intuitive or not labelled and therefore tricky to work out hot/cold and pressure Toilet flush hard to use if long nails (button installed into the wall) Some things quite pricey for the quality received e.g breakfast which was £21.5pp and a full English you get is nothing amazing (does include coffee/tea, pastries, and a cold starter if you want)

Spacious room with comfortable large bed. Windows were able to be opened to the garden and fresh air. Ample storage space and good sized TV. Bathroom was roomy with good hot water supply. Great hairdryer and bathroom amenities.

Room was quite warm and the fan supplied was too loud and strong to have on at night. On one day the room was not serviced until we asked after we had been out all day, then a towel supplied was dirty. The coffee maker wasnt great and the coffee supply was meagre, could have asked for more, but I dont like to go scrounging for supplies when in a luxury resort.

The hotel is located in a beautiful estate. It has spacious gardens where you can sit and enjoy the tranquility. Our unit was well-sized and included two rooms which enabled us to stay together as a family while it didn’t feel crowded. The rooms were very clean, the beds are very comfortable. There were complementary tea, coffee and even yummy brownies! The heated pool is lovely as is the jacuzzi and they are open 12 hours which gives you lots of flexibility in terms of when you want to use them. The staff is friendly, welcoming and very helpful. Breakfast is delicious with lots of choice. We also booked dinner at the Olio restaurant which was delicious. The dining conservatory is gorgeous, overlooking the estate and surrounded by beautiful plants. We also did lovely walks, departing from the hotel by foot - highly recommended! (there’s a helpful booklet in the room with a map and suggested local walks).

Nothing!

The food in the restaurant was excellent, I would say better than Angela Hartnetts restaurant in Limewood hotel ( the new forest)all of Homewood food for the restaurant is grown on the premises too. The breakfast was good value, with many options. I didn’t use the spa as all appointments were booked. The facilities with the spa looked very nice but the main pool was outside and a smaller hydro pool inside. More appealing to me in the summer months. All staff were friendly and accommodating. The views from the hotel were stunning.

I have stayed in The Pig chain of hotels many times in Hampshire, Homewood aspires to match this I think. The rustic element is nice but I found it was a little tatty in places and the owners need to pay attention to detail. Hooks left in the ceiling from decorations, the carpet in the restaurant didn’t look like it had been hovered from the night before. The building is listed(old)We opened a window in our room and was unable to close it again for our two day stay. The fire alarm went off at 5am which was a worry, the staff didn’t contact us to apologise, myself and other guests went to reception the following morning to find out what the problem was.

Spa- pool good temperature. Availability of beds and towels excellent. Breakfast- good variety of food to choose from. Food excellent. Room- we had a junior suite which was lovely. Tea and coffee and water supplied on a daily basis. The weather was very warm and provision of fans in each room kept the temperature cool in the room suite Staff very friendly and helpful. had dinner in the restaurant on two nights. good value for money and food was very nice. Snacks, extra water and milk available from reception for guests. Plenty of parking. Grounds lovely to walk about

The staff were really friendly & helpful, we were shown around upon arrival and our room was ready early! The room was beautiful, clean and had everything you could possibly need (including Smeg kettle & coffee machine). There were brownies in our room upon arrival which was a lovely gesture too! Bed was seriously comfy, we both had great nights sleep. The spa facilities are on the smaller side to some others we’ve been to but still perfectly useful with everything you could need: outdoor jacuzzi, outdoor swimming pool, indoor hydrotherapy pool, sauna, steam room & plenty of seating indoors/outdoor. The spa is also really well kept, tidy & clean. It is about 15 mins away from Bath so we tied our stay in with visiting Bath for the first time. There is also car parking which was great. An all round lovely experience, we couldn’t fault it!

There were no negatives to our stay :)

Everything was wonderful but our main takeaway was how exceptional the service was. Everyone was so friendly. We loved how dog friendly the hotel was too. Spa was lovely. Food was delicious. Would come back!

The rooms were beautifully decorated and very comfortable. We took our labrador who was very well catered for with a bed provided which he found very comfortable and a little welcome with treats, poo bags and a ball. A water bowl was also provided. Breakfast was very good, we had a yoghurt to start, english breakfast and coffee. I would recommend this hotel to everyone looking stay in the Bath area.

It would have better if our rooms were closer together but I think this was unavoidable due to us requiring a double room and a twin room and there being a wedding at the hotel on that weekend.

Staff were great, afternoon tea was nice and the room with hot tub was fantastic with a great view. I wish we stayed for more than one night to explore the hotel, facilities and surrounding area.

Could have done with proper air-conditioning in the room, the portable fan was ok but didn’t really cool the room, but again how often do we get weather as hot as this in the UK.