Friendly staff, laundry room, facilities are convenient

Pool needs a lot of maintenance.

Beautiful view , great people.

Was not aware breakfast was available

Difficult to get staff

Location was good

Room could have been cleaner...no trash bin in room and t.v. reception spotty

When I arrived they couldn't take credit cards and demanded cash including $100 deposit. Place is a dump and makes Motel 6 and the Red Roof Inn look like the Hyatt Regency. Door was open when I went to room. No top sheet on bed, no towels, no trash can, no facial tissue, no spare toilet tissue, no soap, TV didn't work, because they have to bring cable box to the room and hook it up. After an hour nothing had been done, I demanded by cash back $220 but was informed there were no refunds. Finally a maid showed up with towels, sheet and trash can and she hooked up a cable box. Place is NOT the Inn & Suites it advertises to be at all and is instead an old motel by a similar name. They didn't honor the price I got on Booking.com. Had to call number on front door to check out at 9:00 am as office was locked. She showed up about 20 minutes later with an attitude like I was inconveniencing her. Several other customers were also waiting for her.

It was old. The room stunk and there were roaches. I woke up in the bed, which was a thin mattress on a cot type stand, with a roach on my arm.

The rating was 3.3 out of 5.0 advertised it was 1.0 in reality. The room had no place to put my clothes, the toilet moved when you sat on it, the TV did not turn on with the remote. I left 2 days early that I paid for it was so bad. The staff was fine the place was a dump with a banner covering a hole in the side of the building.

Everything-it should be advertised as a 1.0.

My husband had an asthma attack as soon as we entered. There was no coffee, cups or any of the typical items found in a hotel room. Dog poop all over outside. It looked like paint was covering mildew. We had evacuated for the hurricane, but were only able to stay one night and had to find other accommodations at a time when there were hardly any to be found. Unable to stay.

Nothing

Rooms are a dump bathroom sink was stopped up people that permanently leave there playing loud music and doing drugs

The room was dirty the floors were never cleaned we never got clean towels and they took my deposit

Everything