Ease of access to beach

Did not like the extra $10 a day charge for parking. Almost canceled the reservation because that was not advised in the booking

The proximity to the beach. Available breakfast. I can't say too much because it rained all day on our main stay day. Restaurants are everywhere. Skillets is excellent. Sweet Al's is delicious.

We had a couple spider problems. Facility needs to have bug company out to spray. Bathroom is VERY small.

The hotel Receptionist Sherry was awesome. She was both pleasant & very informative making our stay even greater! Our room was exceptionally clean and comfortable, thanks a million to the kind & thorough housekeeping staff and we felt safe indeed!! Regarding my having read the reviews prior to visiting the hotel, we found our stay to be fantastic! We didn't mind the continental breakfast as much, since we were traveling & frequenting the local restaurants. However, we REALLY missed not having a microwave oven in the room to heat up our leftovers, which actually was definitely a first experience for us!! Hopefully, a microwave can be put into the rooms and with that being said, we would highly recommend the this hotel & are looking forward to our next stay!

NOT having a microwave oven in our room!!!

Brought memories back when I worked here years and years ago when this hotel first was the best Western I was in my late 20!! I am now in my 50! And I came back! What Wonderful changes it has made.!! Beautiful rooms the lobby, the breakfast was delicious although not much of a selection I thought maybe some fresh fruits or more pastries available, maybe some granola, for the yogurts or oatmeal cups, or cereals.

With this location I can tell the parking has always been a issue I can believe there's still hasn't been anything resolved to accommodate more parking for guests. I which s we had a shuttle to and from the beach access.

My recent stay at this hotel was quite pleasant, thanks to several key aspects that made my experience enjoyable. Firstly, the facilities were impressive and well-maintained. From the lobby to the common areas, everything was modern and inviting. The beds were another highlight, providing excellent comfort which ensured a good night's sleep every night of my stay. Cleanliness is a top priority for me, and I was pleased to find that the hotel met my expectations in this regard. The rooms and common areas were spotless and well-kept. One of the major conveniences was the free parking offered by the hotel. It made coming and going hassle-free, which is a big plus in a busy area. The staff deserves special mention for their friendliness and helpfulness. They were always ready with a smile and willing to assist with any queries or needs. The location of the hotel is superb. It's just a 10-minute walk from the beach, making it easy to enjoy the seaside without having to drive or take public transport. This proximity added a lot of value to my stay.

Despite the many positives, there were a few aspects that could be improved. The breakfast offered by the hotel was average at best. The selection was quite limited, consisting mainly of butter and bagels. It would have been nice to have a broader range of options to start the day with a more satisfying meal. Expanding the breakfast menu to include more variety would greatly enhance the overall experience for guests.

The facilty was clean and attractive, the rooms were spacious and beds were very comfortable. We actually played games in the lobby/breakfast area one evening since we had a larger group and it provided a great space for that. The breakfast was adequate and good. I suspect that it was less than it would be during prime season but we were there in January and there were very few guests so I felt like the breakfast options may have been limited compared to other times. The staff was nice.

We had adjoining rooms and the second room had no electricity along one wall - lights, plug-ins, etc did not work. We reported it immediately after check-in and then left for dinner. It was not fixed when we returned late in the evening and didn't finally get fixed until later the next day. Since we were only there for two days it was definitely an inconvenience and it was frustrating.

Breakfast was a bagel bar , 3 varieties, assorted toppings , orange juice, tea and coffee Plus yogurt

The room was a good size , beds extremely comfy, the downside for me was the bathroom , there was a small room with the toilet and shower in and the washbasin was in the bedroom itself, as I was travelling with my son it meant there was a lack of privacy, the toilet room was too small really to get changed in so made things a little awkward, would be ok for couples

The facility was just fine and we enjoyed our room. Only 2 things come to mind about the hotel. It was a little difficult to find as we went down to the end of the lane. In addition, nowhere on the outside of the building did we see a name. Only saw Spark on the wall when we entered the lobby. And, there is an ad claiming free parking, however we were charged $10.

The balkony, the pool and the location are great. Hilton Head Island is beautigul. The manager helped us with an extra item on the breakfastbar because of a necessairy diet. Big room and good bathroom.

Parkingfee of 10 dollars a day on privatground of hotel. Must be free of fee. Breakfast is bagelbar. No eggs or sausage, No waffels, Everything packed in plastic. You will expect more from a Hilton-daughter

Could vary the breakfast menu, like add a hot item, or switch up the options. Gets boring with the same stuff everyday. Would be nice to have a clock in the room. Also an exhaust fan in the bathroom. The room was very humid.

Exhaust fan in the bathroom