The area The view Hotel staff The owners From house service to the owner, everyone was so helpful and friendly.. anything you need they will help u out i was there with my 6 months old baby anything i needed for me baby like hot water make baby food hot or keep food in kitchen freezer they never said no kitchen staff is so humble and helpful they are real heros from breakfast shift to the night shift ones every one play there part very well the owner gave us Table fan as there is no AC or fan in rooms.

Transfer from Salzburg via train is the best option. Hotel excellent with brilliant breakfast options. Ate in restaurant 3 out of 4 nights. Staff attentive. Shuttle service to local and Sell ski area also good.

Cost of taxi's expensive.

The hotel is wonderful since the beginning. A very friendly approach from the owners just made us see that this was the correct choice for us. The coziness of the hotel, the restaurant, and the breakfast was wonderful. I can only recommend this as a must stay when in Kaprun

I can not think of any cons of staying in this hotel

Location (close to the Grosslocknerhochalpenstrasse) Big room Nice balcony Ralaxing surrounding of the hotel Good breakfast Free parking 5-10 minutes walk to city center Nice bar

All good. No complaints.

Very friendly staff at this family owned hotel. Great spa and cozy restaurant / bar. The rooms are comfortable but can use a bit of renovating.

the property has been renovated to a very high standard whilst retaining its classical Austrian hotel. The property has an excellent spa and good restaurant.

Great hotel, freshly renovated rooms overlooking the glacier, swimming pool with warm water (kids loved it), great breakfast and a superb 5 course dinner for €25 pp. Oh, and an infra-red sauna in the room!

No way to control the temperature in the room and not enough surfaces to dry the towels

Lovely hotel, splendid location and very friendly and helpful staff. The meals we had in the restaurant were very nice.

It was all fine

I've spent 4 nights at the Kaprunerhof, and this was time well spent. Breakfast and dinner were consistently excellent, with tea time between 3 and 5 pm. The service is extremely professional, and the spa facilities are absolutely spotless. There are free bicycles, and on top of this, the hotel allows access to the Kaprun gym club, and walks in the mountains are organized daily, all for free ! As well, you benefit from the card that allows full access to the buses and telecabins of Kaprun. Overall, given all these included extras, the price is pretty inexpensive. I will definitely come back next year.

Location near the river, food

Pillow too soft for me but isn't a real problem