A warm welcome makes a difference after a long shuttle and that was given! The staff were always attentive - especially Karin - without being obtrusive. The hotel faced a main road - but this was not an issue. The room and beds were very comfortable and the bathroom/shower excellent. The garden and pool are very well maintaned. The trees and flowers - many carefully recorded - were lovely and taught us a good deal on natural Costa Rica. We enjoyed just sitting there! Breakfast at the adjacent restaurant was consistently of a high standard Altogether very good value in an otherwise expensive town and country. I don't often give this high rating!

We join others in suggesting more seating and couches around the swimming pool area.

Breakfast supplied by adjacent restaurant from a restricted menu. Quality was fine though. A number of other restaurants were within a short walk as was a large supermarket. Nice garden and swimming pool. Parking was fine. Laundry services were quick and efficient with shirts nicely folded. Would have a view of the Volcano except it was covered in cloud throughout our stay.

Location was adjacent to a busy road with a lot of noise from passing trucks.

The room was large, clean and comfortable with good quality bedding and a great shower. The site is set in pictursque small grounds you can walk and explore, and included a herb/medicinal garden. We saw a variety of birds and retiles, and also frogs and bats after dark. There was a really nice small pool and jacuzzi, with an area with seating just behind the bedroom block, which was private and relaxing. Pool towels are supplied. The staff were exceptionally friendly and helpful.

The accommodation was right onto a very noisy road in Fortuna, with huge juggernauts and coaches roaring by day and night. We had to move rooms as it was impossible to sleep. The breakfasts are served at the Pasta Factory next door, which is a souless, little visited eatery. The offer is choice of 5 cooked options, which were adequate, but you can have just a single cup of juice, tea or coffee; no refills. And no bread unless you chose a menu option which had one slice.

Spotlessly clean Very friendly and helpful staff They helped us organise so many trips and at discounts too Breakfast being included was a big bonus and the choice and standard were great We used the pool every day and make sure you take a trip around the gardens. The view of the volcano is breathtaking. The room was huge and the towel art was stunning every day Jorge and the whole team were wonderful. Would definitely recommend staying here.

The road is very busy and traffic starts early but that can't be helped.

The room was comfortable and clean. The wifi was strong and we were able to work from the room. The staff went above and beyond to help us ensure we were able to work from the room. The pool and property were excellent. The free breakfast was big and delicious. The view was amazing.

There were two beds in the room and one was a spring mattress that was uncomfortable.

Location, big room, good bed, and the garden

No closet for the wardrobe, no fridge, no safebox, to less hangers in the bathroom and room, missimg one small night table close ti bed...brrakfast in the outsourced facility was lousy...no fruits

The staff is great and very friendly. They will also help you book activities in the area and you can pay directly through them. Special thanks to Danishka for all the help.

A bit far from the center (20m walk) if you don’t have a car but that wasn’t a huge problem

Great location, excellent views of the volcano from every room, friendly staff, clean rooms, delicious breakfast at the restaurant next door, and beautiful gardens.

The beds were a little stiff - they were fine but not the most comfortable.

The free breakfast was at a restaurant next door. It was adequate, nothing special. You had a choice of typical Tico with Gallo pinto or typical American with sausage and bacon. The sausage was similar to a hot dog and I'm not sure what the bacon was.

A fruit option for breakfast would be nice. A coffee pot in the room would be awesome.

Exceptional cleanliness; rooms always had the best smell. Staff was very friendly and gave great recommendations