Breakfast had lots of choices. Really good coffee. A waitress went especially to the kitchen for as I asked for honey. She was very helpful. I loved the selection of yogurt, nuts and seeds. The tables and cutlery were perfectly clean. Thank you.

The girl at the front desk was a lifesaver! She helped me get a bus ticket to Madrid. She spoke really great English and went above and beyond! I was so grateful for her help

It was old and needed some updating

Brilliant location. All local attractions, bars and restaurants in easy walking distance. Staff on reception very friendly and helpful. Clean and comfortable room.

No tea making facility in room.

Location. Breakfast

Bathroom was tiny. The smallest I've ever encountered. Others were bigger and we were disappointed especially as we stayed 2 nights. There was rarely anyone on reception

Excellent location.

We wish there was on-site coffee in the morning without having to pay for the buffet. Cafes were very close so we still got our coffee fix.

Luis & Victor (reception staff) really do make your stay great. They’re on hand to provide information about the city and no matter what you’re looking for they’ll show you where to find it. Location is great for looking around the city

hot water to my room seemed to take far longer than normal and it did seem that it wasn’t working and I do agree with others that the carpets in the corridors do look very worn out and dirty in places

Great attention to detail, well located for tge centre and easy access from the motorway. Co.fortable sofa bed and clean all round.

Design could do with an update. Some tiling a bit broken.

My room overlooked the city, the bed was nice and big and so comfortable! The bath was the reason I booked after many days on the Camino de Santiago. The staff were super friendly and the location was amazing. Close to the shops and Burgos Cathedral. The bakery across the road also does a great cappuccino!

Everything was great.

Smart well located hotel. Excellent breakfast.

Nothing to dislike except the small single lift not really appropriate for a hotel of four (+?) floors.

Staff members were very friendly, welcoming and helpful. This is a nice hotel, very comfortable providing a good location. I would return here no problem.