Check-in was smooth, room was as described/pictured, bed was firm and comfortable, loved the showerhead and water pressure, and staff was friendly and helpful. Breakfast was tasty and plentiful, with a good view over the town to the mountains. It was nice having the small fridge to keep water cold before outings, and having tea & coffee in the room was perfect for our early morning balloon flight. Check out was smooth and we appreciated the ability to book our airport transfer through them. Pickup for the shuttle to the airport was prompt.

There was some confusion/miscommunication regarding our shuttle from the airport to the hotel, however as soon as the front desk was made aware they were able to rectify the situation. There was a little mold around the edges of the shower, nothing a little bleach and steam couldn't handle.

This place is perfect in every single way; location, staff, restaurant and accommodations. Our room (201) was fantastic! The staff went above and beyond throughout our entire stay. They booked our tours for us at the same rate as online. We used booking.com for an inexpensive shuttle to/from the airport. You will be a 1 minute walk to everything and the hotel is quiet! Tunahan worked the front desk and was such a wealth of knowledge regarding the history of the area and helping us book events and meals. Thank you for an amazing stay. We left for the airport early in the morning and they had a take-away breakfast ready for us to go. Our only disappointment is we forgot to tip the cleaning crew when we left in a hurry at 5:30 in the morning. We are so glad we chose your boutique hotel!

Wonderful stay – highly recommended! We loved everything about Cratus Stone Palace. The room was clean, spacious, and full of charm, and the location was peaceful yet close to everything in Göreme. The staff were amazing — Buse and especially Tunahan, who shared fascinating insights into the area's history. His knowledge truly enriched our trip. Breakfast was delicious, and the highlight was watching the hot air balloons up close from the rooftop — an unforgettable experience. Would definitely stay here again!

Missed cereals, muesli & yoghurt at bteakfast

The room was very spacious with lots of extra amenities like toothbrushes and sewing kits. Breakfast was traditional Turkish with choice of eggs each morning. We could hear more of other guests from our room than we would have preferred, but it was not a big issue. Staff was quick to greet us at the front desk each morning as we left. We had the double room with bath and realized we could not keep our windows open as we were at street level. Not a major issue, but something to note if you want that room. Overall we were very happy with our stay.

Our windows were right at street level so it was not wise to open them for the night air as we prefer. It also meant that having the blinds open would not allow for privacy. The room is a bit dark with them closed.

Wonderful Stay in Cappadocia! We had an amazing experience at this hotel. The receptionist, Tuna, was incredibly helpful and patient, ensuring a smooth and pleasant stay. Celal, who served us breakfast, went above and beyond—since I have celiac, he made sure I received a full platter with gluten-free and vegetarian options. The staff was truly exceptional, always attentive and accommodating. The rooms were clean, spacious, and comfortable, making our stay even more enjoyable. Highly recommend this hotel for its outstanding service and hospitality!

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Everything just exceeded what I'd ever expected from a hotel at this price. Starting from a super convenient location, especially if you travel to Goreme by bus. It's just across the street from the bus station. We came early in the morning and the staff allowed us for early check-in with no additional charge. The room was cozy, clean, full of amenities. The best part would be the breakfast. It was a super big meal, served on the covered rooftop restaurant where you can see balloons flying. Nice coffee, bread with honey, chocolate dip or jam, various types of cheese, pastries, omelet cooked in a way you like, cheese fries, fresh fries, and fresh fruit. I can't think of anything more I would ask for. Absolutely perfect and strongly recommend!!!

Nothing. Everything is just so perfect!!

Thank you to lovely team to making our stay incredible! The hotel is wonderful, rooms really nice, equipped with everything you need, staff was kind and helpful. The location is in the centre of Goreme, close to many restaurants and caffes, they also have terrace from where you can watch the ballons in the morning, and also breakfast/dinner restaurant. Breakfast was included in our price and was honestly the best one I had in a hotel. Food is amazing and portions are really big. I would def recommend this hotel!

Our stay at Luxury Cratus Stone Palace was outstanding! The service and kindness extended by the reception staff Suzan as well as housekeeping and the restaurant made our stay special. Suzan was so helpful and went out of her way to make sure our questions were answered and our stay was comfortable. We were even upgraded to bigger rooms available on our arrival. For our first evening we enjoyed drinks on the roof terrace which offers a beautiful view of Goreme, plus a delightful meal at the restaurant. The location is a nice short walk to all restaurants and bars. I would highly recommend this hotel to anyone looking for a modern stone hotel experience and great service.

Nothing at all.

Very nice hotel - only a short way to downtown The breakfast is very good - at our stay was no breakfast buffet, the team served a local plate with salad, cheese, jam,honey ,... an also eggs You could get different types of fresh brewed coffee I can also recommen to stay at least once for dinner - it's very delicious In the morning you can watch the hot air balloons from the roof top - really impressive

Nothing to complain But you must climb a lot of stairs

The breakfast was superb. A great selection of Turkish breakfast favourites with possibly the best coffee in Turkey. The room was quiet with a ground floor balcony area. Tunahan on reception was extremly helpful and friendly making our stay more enjoyable.

The room had no wardrobe and other than a hanging rail there was very little storage space for clothing. This would not prevent us booking the same room again!