A small, very cozy and clean hotel with a SPA area, in a quiet area of the town. During our stay, the staff and their attitude towards vacationers were beyond praise: despite the off-season and very small number of guests in the hotel, all SPA treatments were available, breakfast was served on time and was sufficient to start the day. Free parking is available. The town center with shops, cafes and restaurants within walking distance. We were pleased with our stay at the hotel and sincerely recommend it for those wishing to visit Pavel Banya.

Nothing

Spa was totally worth it if you ignore the jacuzzis. Amazing heated loungers and a boiling hot pool. Sauna was great even if the steam room didn't seem to be working. Includes some ice water to dunk in and even pull over your head. Shuts at 7pm so just make sure you leave time to check it out. Our room was clean and washed robes in the wardrobe for you to take to the Spa. Beds were comfy and a nice size. Room included a fridge so we could keep some drinks cool. Breakfast was only .45p and we loved it. (typical balkan breakfast buffet- fried toast, boiled eggs, cheese, tomato, cucumber, olives, 3-1 coffee, juice, water). Yes other reviews were right, wasn't a receptionist but the girl from the cafe was polite and spoke English. Honestly don't see the problem there, the cafe was quiet and she let us know everything we needed to know.

Although still modern looking on the surface it's a little rough round the edges. Mostly just the bathrooms showing a bit of limescale on some tiles and large shower head because the water is so hard here. Honestly not a problem for us because the price was so good. Because of the SPA and breakfast these are such small problems for what you're paying. The jacuzzis do need a clean though 🙏.

The hotel is amazing. You can see that host take care of everyone detail. The hotel is very comfortable and excellent location.

No complaints.

Great SPA area, comfy rooms.

No separation in the shower, be prepared to have all the water on your WC

Room and pool were okay, receptionists were friendly.

Jacuzzis were dirty. The girl at the cafeteria was very rude.

Centrally located, easy to find, fabulous spa section, very comfortable bed. Quiet, relaxed atmosphere. Slept very well after soaking in the healing water.

Bring your own slippers. If you want to ask a question in English you must call or write since on the premises no one speaks English (nor can be bothered to attempt to communicate).

The hotel is located in the heart of Pavel Bania.

The room had a desk but not a chair. Overall the room and the bathroom were not very clean. The pool had no rails to hold and the water was not mineral. They informed us that is mixed but I doubt it. Out of the pool is challenging to walk on the slippery floor. Nobody cared to empty the trash in the room or to change the towels. Waste of money if you expect to have some treatment, good if you care about watching TV.

Location is great

Jacuzzi out of order again. Building work been carried out they stored tools in the lift so you couldn’t use it. Bathroom in room was filthy with make up and hair.

Hot tub on roof closed again Hot tub in spa dirty Make up all over bathroom