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7.8

2,804 reviews

Crowne Plaza Düsseldorf - Neuss by IHG

Crowne Plaza Düsseldorf - Neuss by IHG

Rheinallee 1, Neuss, 41460, Germany

Choose dates to view prices

Indoor swimming pool

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Terrace

Crowne Plaza Düsseldorf - Neuss by IHG

Crowne Plaza Düsseldorf - Neuss by IHG is a 4-star hotel in Neuss, Germany, located 1.7mi from the city center. Address: Rheinallee 1. Breakfast is offered, and prices start from $57 per night. The property has 2,869 reviews.

Guest amenities include free WiFi, a free indoor swimming pool, a free sauna, and a free fitness center. Additional conveniences are air conditioning, a bar, terrace, soundproof rooms, a 24-hour front desk, non-smoking rooms, wheelchair accessibility, elevator access to upper floors, and free toiletries, a bidet, and a bathtub. Pets are welcome with extra charges; private parking and on-site parking carry extra charges; meeting/banquet facilities are available for an extra charge; beach chairs/loungers are provided; kids’ meals carry extra charges.

Located at Rheinallee 1 in Neuss, Germany, this property sits about 1.7mi from the city center and has 2,869 reviews reflecting guest experiences.

Located at Rheinallee 1 in Neuss, this four-star hotel sits along the Rhine and is about 1.7mi from the city center, making it a convenient base for exploring the area. Pets are welcome with extra charges, and private parking and on-site parking carry additional fees. Meeting/banquet facilities are available for an extra charge, while beach chairs/loungers are provided and kids’ meals carry extra charges.

For downtime, a free indoor pool, a free sauna, and a free fitness center await guests. The indoor pool is adults-only and available all year, adding a touch of quiet relaxation to the stay.

Payment is accepted in cash or with Mastercard, Visa, American Express, Maestro, or EC-Card. A variety of room types are available, including Standard, Queen; Standard, River View; Premium, King; Premium, River View; and Suite, River View, offering different bed configurations and views to suit different travelers.

Closest airports

Düsseldorf International Airport

5.8mi

Cologne Bonn Airport

28.2mi

Niederrhein Weeze Airport

37.4mi

Dortmund Airport

44.2mi

Eindhoven Airport

60.8mi

Most popular amenities

Indoor swimming pool

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Bidet

Upper floors accessible by elevator

Free toiletries

View

Bathtub

Rooms

Show 5 photos

Premium, Queen Size

1 Queen Size Bed

345 sqft

Free wifi

Minibar

Flat-screen TV

Refrigerator

x4

+

x3

More details

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Premium King Room in Crowne Plaza Düsseldorf - Neuss by IHG

Show 5 photos

Premium, King Size

1 King Size Bed

345 sqft

City view

Private Bathroom

Bathtub

Coffee machine

x4

+

x3

More details

Premium Room is 301 square feet and includes a king-size bed 150-183 width plus desk, satellite tv , hairdryer, and safe and is Wheelchair-accessible.

Show 4 photos

Standard, Double/2 Single

1 Double Bed

260 sqft

Wheelchair accessible

x10

+

x6

More details

STANDARD ROOM is 258 square feet and includes either 2 single beds 80-130 width or a double bed 131-150 width plus desk, satellite tv , hairdryer, and safe and is Wheelchair-accessible.

Show 5 photos

Standard, Queen Size, River View

1 Queen Size Bed

Flat-screen TV

+

More details

Standard Room in Crowne Plaza Düsseldorf - Neuss by IHG

Show 4 photos

Standard, 2 Twin Beds

2 Twin Beds

260 sqft

Private Bathroom

Bathtub

View

Coffee machine

x6

+

x3

More details

Standard Queen Room in Crowne Plaza Düsseldorf - Neuss by IHG

Show 4 photos

Standard, Queen Size

1 Queen Size Bed

260 sqft

Private Bathroom

Bathtub

View

Coffee machine

x4

+

x3

More details

Show 5 photos

Premium

1 Double Bed

x4

+

x3

More details

Premium

Show 7 photos

Premium, King Size, River View

1 King Size Bed

More details

Show 7 photos

Standard, 2 Twin Beds, River View

2 Twin Beds

x4

+

x3

More details

Classic, Double

1 Double Bed

x4

+

x3

More details

Classic

Superior

1 Twin Bed

x4

+

x3

More details

Room Superior

Standard, King Size

1 King Size Bed

x4

+

x3

More details

King Size Bed

Guest reviews

7.8

2,804 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Allie

9.1

March 2025

I booked the hotel for its nice quiet location by the Rhine river and wasn't disappointed. Same applies to the wonderful swimming pool and sauna which I enjoyed very much. My room also had everything I needed and even a great view to the river. Staff was very helpful and kind trying to solve a couple of small issues. would highly recommend.

My mini fridge didn't work but got quick replacement. In the evening annoyingly there were guests that left their dog in the room and went away and the dog barked non-stop for hours!! Hotel offered another room to sleep and a bit of compensation but sadly that offer was never received. I also find the breakfast charge of nearly 20 euros a bit of the top but everything else was great!

🇳🇱

Miriam

10

October 2024

Crowne Plaza has a strong standard of cleanliness, convenience, amenities, and customer service. We were not disappointed. Breakfast was wonderful - a wide array of choices in a beautiful dining room (lovely view of the city). Friendly, competent staff. The swimming pool and sauna and facilities were great, including a decent small gym. The room was attractive, comfortable, and even provided shampoo and conditioner. Nothing to complain about.

🇩🇪

Tea

9.1

May 2025

View from the room was insane! Beautiful, thank you so much for arranging the room on such a high floor, I enjoyed it.

The location is a bit far from the city, but it is good because I came for work, so no issues there. Also, bathroom could be cleaner, but not too bad. All in all, I am satisfied.

🇬🇧

Robert

9.1

December 2024

The room was an excellent size and was clean and in good repair. It was exactly what we needed for our stay in Dusseldorf. The staff were very helpful too. We ate in the bar area on one night and the food was excellent too.

Smokers gathering outside the front door. As non-smokers we found it very unpleasant going through the smoke in the morning.

🇩🇪

Qing

8.2

January 2024

1. the staff were very helpful. 2. the bed was comfortable. 3. the location and the view.

1. the old bathroom need an urgent renovation. 2. room temperature were not able to be adjusted. 3. probably because of the new year time, quite a number of small kids are travelling and they started to cry as 6am. Would be good to consider put travellers with kids in the same zone/ on the same floor. 4. the tidiness of room, we found a liquor bottle in the first room we took.

🇱🇺

Monika

8.2

March 2025

Hotel is located in a very calm area, opposite to Düsseldorf city, close to the river.

The breakfast—my expectations were much higher than the reality. This was my third stay at this hotel during the ProWein exhibition. Room prices for this period are extremely high, three times the normal rate.

🇭🇰

Edgar

9.1

August 2025

Everything, from the moment to check in till our departure. Good and helpful staff, nice rooms, well equipped with all the amenities. Restaurant has a god menu and all the foods ordered.are excellent and that includes breakfast buffet.

Nothing to mention

🇳🇱

Iwan

8.2

July 2023

Room was really nice because we got a free upgrade to a bigger room. So plenty of space. Also liked the coffee and thee in the room Swimming pool is not huge but fine

Didn’t like the shower in the bath and no separate shower. Slippery like this. Also breakfast is really expensive at 19 euro each. You can walk to the nearby shopping center and get it much cheaper there. Also parking costs are too high at 22 euro per 24 hrs. Free across the road Sauna was broken and couldn’t be used

🇸🇦

Abdullah

9.1

August 2022

staff specially Rahim, he was very supportive and helpful, his response and cooperation to return my lost suitcase was extraordinary

They have AC but refused to operate it!!!!!!! They have to remove it from booking profile

🇳🇱

Adriana

8.2

September 2023

Good hotel for quick stop of the main highway from Netherlands. Easy to find and there is plenty of parking. Nice view of river and greenery, to rest your eyes on. Clean room, bed could be more comfortable, but ok for 1 night sleep.

We missed out on the dinner, as kitchen closed during our check-in at 9.55pm. This is common theme in Germany, however, it is not acceptable in 4* business hotel.

Points of Interest Around Crowne Plaza Düsseldorf - Neuss by IHG

Attractions

Media Harbor (MedienHafen)

1.7mi

Rhine Tower (Rheinturm)

2mi

North Rhine-Westphalian State Parliament (Landtag)

2.1mi

Rhine River Promenade (Rheinuferpromenade)

2.2mi

Dusseldorf Old Town Hall (Rathaus Dusseldorf)

2.7mi

Dusseldorf Old Town (Altstadt)

2.7mi

St. Lambertus Cathedral

2.8mi

King's Alley (Konigsallee)

2.9mi

Cologne Cathedral (Kölner Dom)

20.6mi

Roman-Germanic Museum (Römisch-Germanische Museum)

20.7mi

Cologne Old Town (Altstadt)

20.8mi

Farina Fragrance Museum

20.8mi

Hohenzollern Bridge (Hohenzollernbrücke)

20.9mi

Cologne Chocolate Museum (Schokoladenmuseum)

21.3mi

SEA LIFE® Oberhausen

21.4mi

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Crowne Plaza Düsseldorf - Neuss by IHG

Indoor swimming pool

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Bidet

Upper floors accessible by elevator

Free toiletries

View

Bathtub

Stay rules - Crowne Plaza Düsseldorf - Neuss by IHG

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Crowne Plaza Düsseldorf - Neuss by IHG

Are pets permitted at Crowne Plaza Düsseldorf - Neuss by IHG?

Yes, you can stay with your pet at the Crowne Plaza Düsseldorf - Neuss. However, please note that you will need to make a request and there may be additional charges for bringing your pet.

What are the check-in and check-out times at Crowne Plaza Düsseldorf - Neuss by IHG?

The designated check-in period at Crowne Plaza Düsseldorf - Neuss by IHG begins at 03:00 PM. As for check-out, it's before 12:00 PM.

Does Crowne Plaza Düsseldorf - Neuss by IHG come with parking?

Yes, there is parking available at the Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel. The parking is private, on site, and costs €24 per day. However, please note that parking reservation is not possible.

How much does a stay at Crowne Plaza Düsseldorf - Neuss by IHG cost?

Rooms at Crowne Plaza Düsseldorf - Neuss by IHG are available starting from $57. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

What are the room types available at Crowne Plaza Düsseldorf - Neuss by IHG?

The hotel offers Standard Rooms with 2 twin beds or 1 king bed, Superior King Rooms with 1 king bed, Twin Rooms with 2 twin beds, and Superior Rooms with 1 king bed. All rooms have a size of either 258 sqft or 344 sqft. None of the rooms allow smoking and can accommodate 2 adults and 1 child.

Which amenities can guests enjoy at Crowne Plaza Düsseldorf - Neuss by IHG?

Guests at the Crowne Plaza Düsseldorf - Neuss can spend their time enjoying a range of leisure amenities. The hotel features an indoor swimming pool and sauna, perfect for relaxation. There are also beach chairs and loungers available for guests to unwind.

For those looking to stay active, the hotel offers a fitness center with state-of-the-art equipment. Additionally, guests can rent bicycles to explore the surrounding area and take in the sights.

When it comes to dining options, the hotel has two on-site restaurants. PRIME offers a modern ambiance and serves international and European cuisines. RiverBar provides a modern setting for guests to enjoy drinks and socialize.

Overall, guests have various options to make the most of their time at the hotel, from enjoying the pools and fitness facilities to unwinding in the sauna or exploring the nearby area.

Does Crowne Plaza Düsseldorf - Neuss by IHG have a pool for guests?

The Crowne Plaza Düsseldorf - Neuss hotel has an indoor pool available all year round. The pool is for adults only and offers heating.

Is there an in-house restaurant at Crowne Plaza Düsseldorf - Neuss by IHG?

The hotel has two on-site restaurants: PRIME and RiverBar. PRIME offers a modern ambiance and serves international and European cuisine. RiverBar also has a modern ambiance, but additional details about its cuisine are not provided.

Does Crowne Plaza Düsseldorf - Neuss by IHG accept credit cards and cash payments?

No, Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel does not accept cash payments. They only accept credit cards such as Mastercard, Visa, American Express, Maestro, and EC-Card.