We have visited the Mandarin Oriental many times and this is the first time since the renovations. It is now much brighter and colourful. The staff in the Club Lounge are excellent

We felt that our Club Room was very small with little room to store clothes. The new bathrooms seem to have taken more room than before. If you are travelling further than Singapore and have more luggage, then there was no storage space in the room to put suitcases.

All standard things were well met. Check-in was especially smooth.

Late checkout was an issue, asked for 1.30. They said No! only 1 pm is available. I doubt 30 minutes is a big deal for them but it was for me, had to cut short an important meeting. They rejected late checkout for even 1 room. Left a bad impression. Also, the concierge was least helpful in arranging airport transfers and reserving restaurants within the property. Bad experience overall.

The hotel is very well located and the view from the hotel is amazing. The breakfast is good, with plenty of choices. The staff are all very professional and very helpful. The gym are very well equipped.

The restaurant where they serve breakfast could be less cold and they need to put some fresh juice .

So good they called it Oriental Being of an age where electronic gadgetry is still fascinating I think it was at the point that I discovered the ‘scene lighting mode’ in my bedroom that I made an audible WOW type gesticulation. This was followed by similar internal noises (so as not to alarm my wife) when I was able to blackout the room from my bedside or switch on night mode so a low light pops on when you inevitably get out of bed in the middle of the night. There’s just not enough space here to rave about the magic toilet! We arrived early at 12.30pm so whilst our room was preparing we went to the buffet restaurant for lunch. The word Buffett doesn’t do the Embu restaurant justice, this is everything but the lovely spread your aunties put on at a christening. The word has several meanings one of which is Japanese for ‘going into battle’. So my tummy and myself certainly rose to the challenge, starters of cold meats salads and freshly baked breads, a main course of curry and roast beef followed by x3 moose’s, bread and butter pudding, ice cream, cheese and biscuits and two cups of tea. I did however feel a sense of loss, from loosing the battle as I was unable to attack, the sushi, Asian buffet, seafood and much more I probably missed. But this is no ordinary war, you get to go again tomorrow at breakfast. But seriously though, this is food of the highest quality maintained and refilled impeccably and displayed immaculately. The design of this place is also wow, with its Disney type lifts and palatial lobby it almost bows to you as you enter. We enjoyed swimming on the fifth floor and used the adjacent gym which was good. I’d really love to balance the review with some areas of improvement for the hotel so perhaps then the free luxurious boxed macaroons we were given in the bedroom could be exchanged in the future for a figgy biscuit or Scottish shortbread to dip in our Supplied earl grey tea.

We recently had the pleasure of staying at the Mandarin Oriental for 3 memorable nights. From the moment we arrived, we were greeted with opulence and elegance. The spacious room, adorned with modern decor and breathtaking views, provided the perfect sanctuary. The breakfast buffet was simply amazing as well. A special thanks to Mr. Ganesan for his exceptional service during breakfast. His kindness and professionalism truly enhanced our stay and made us feel like valued guests. We appreciate his efforts and will fondly remember the care he extended to us and our baby. We look forward to returning to create more cherished memories in the future at the Mandarin Oriental.

Nothing

Facilities and complimentary services were topnotch among the hotels in Singapore! Thanks for great services.

Some staffs offered us an excellent service, but some other staffs weren’t kind and friendly enough. It would be great if the hotel trains all staffs with a same quality of training standard. And, when checking out, some orders(about $150) that I didn’t use were mistakenly charched on my room number. Going forward, I hope that the hotel staffs are more attentive to billing guests. I think they were confused because my room included many complimentary activities and dining service for kid.

wheelchair provided.

Access to the pool. Disappointed the even after hotel refurbishment this was still difficult for wheelchair users

We had amazing breakfast experiences at this hotel! The service and the food were exceptional, with a range of options to satisfy any taste. The setting was stunning, with a theme that perfectly captures the essence of Singapore. It was elegant, vibrant, and full of beautiful green and other matching colors, creating a lovely contrast and enhancing the overall atmosphere. The food was exceptional The addition of robots added a fun, modern touch to the experience, my four-year-old son just loved them! Truly, one of the best breakfasts I've had in all my travels- simply spectacular!

Although this is beyond the hotel's control, we did have a high expectations for the views from the swimming pool. Unfortunately, there was ongoing construction, which was, of course, disappointing. This outside of the hotel's responsibility, but it did affect our experience at the pool. As for the rooms, they were generally clean, but more attention could have been given to the cleanliness of the bathroom. there was visible dirt in the drain area of the toilet.

Wonderful experience, busy hotel with plenty of food options. Staff are extremely welcoming from check in to check out. MO bar is consistently rated as one of the best in the world, superb staff, great cocktail and wine options with a beautiful view at sunset. Lovely pool area for relaxing or swimming. Room was a good size, well appointed with comfortable bed and wonderful view to marina.

I would love to stay longer. Nothing bad to say about this hotel.

The Mandarin Oriental brand needs no introduction. It is simply exceptional and truly 5 stars all round. The aesthetic of the room, the quality of the finishes and the service and its surroundings are second to none. The room could have been bigger but that's a personal view. I couldn't recommend this hotel highly enough. It is wonderful.

Although the restaurant looks amazing and my family and I truly enjoyed our dining experience there, I must add that I did not enjoy the quality of the food. We stayed at the Mandarin after a tour of Asia, staying in the Island Shangri-La in Hong Kong, the Intercontinental in Osaka, and ending at The Marina Bay Sands. I've got to say that the breakfast lets the Mandarin Oriental Singapore down. As as example, the bacon there is not good. It tastes like it was all mass-cooked the night before. It does not taste good for a hotel of such calibre. Other than this point regarding the breakfast, the hotel is impeccable.