Exceptionally friendly and helpful staff. Customer service was 10 out of 10. Nothing was a problem, everything we asked for was done and with a smile. Rooms and hotel were very comfortable and clean, little spa was a bonus. Literally 5 minutes from the main station and 2 minutes from the town centre. Breakfast exceeded our expectations, there was lots and lots of choices, from cold to hot options, sweet savoury and healthy.

Everything was perfect but if I can make a suggestion, the slippers in the room would have been very useful especially for the spa, bath robes already supplied. And maybe a little body moisturiser in the room amongst all the other beautiful toiletries supplied.

I got the business suite on the upper floor so the room was massive, very comfortable indeed with a huge corner sofa and large bed, and other seating, desk, suitcase rack etc., a great choice for space. We also got wellness access included which is a pool, sauna and steam room which we had to ourselves when we visited. We were early arriving so the room wasn't ready but they did store the bags for us. Breakfast was a fairly small selection but sufficient and again not busy. Good location as well, we travelled in on the airport bus number 23 which stops at the railway station and we were leaving again on the train so walkable to both there and Hlavna main street.

Although there's a lift upstairs the final loft floor is only accessible by a fairly small staircase which is not great news with a shared 20kg case and no help. Won't be an issue for other rooms but if accessibility is an issue you might want to avoid the suite.

It is literally in the city center. Plenty of restaurants and caffees at 2 minutes walk. Free to use roman spa (you need to take off your swimming suit when entering the sauna), which was pretty crowded in the afternoon and it is not recommended for children after 19:00. Bed was comfortable. Breakfast was good.

Parking fee: in the parking it says 8 euro per day, but they charge you 12. At least they let us leave the car in the parking a little more after checkout. Didn't check the prices but perhaps you can park cheaper on the street in the weekend (Sunday I think it is free).

Nice little hotel in the town center, only 3 minutes walk from main city sights. The staff was really friendly and helpful. The breakfast was really good spread of choices. The wellness contains sauna, steam and a swimming pool.

Nothing to complain about. I only do not rate it 10 as there was nothing that amazed or deeply impressed us (maybe the breakfast was close). Not a super modern fancy modern hotel but clean, comfortable and they make everything to have a pleasant stay. Correct place to stay for correct price, excellent location.

Very Clean, central location, bars & restaurants close by and train station about 5 minute walk. Staff very helpful. Good breakfast selection.

Bar closed at 10pm so no wind down nightcap on return from restaurant. 11pm would be better. Had a minibar but it’s not about the alcohol more about rounding off the night.

The staff at the hotel were exceptionally kind and friendly, always going out of their way to ensure every guest felt welcome and taken care of. Their warm attitude and willingness to help made the stay even more enjoyable. It truly felt like they cared about making our experience perfect!

Price is a bit too high, but this is due to the marathon event happening that weekend.

Staff really nice, can leave bags and they lock them away. Clean hotel. Excellent location. Nice l'occitane toiletries.

We were on holiday with a group for a wedding so were either out and about or severely hungover in the mornings and the reception rang each morning asking us did we want breakfast (continental). It was a nice gesture but just not ideal for our circumstances is all!

Location nice room breakfast

the fridge was too small couldnot fit my champagne, the shower floor dangerously slippery.... the connectors were not handy, not enough sport channels, (the balcony could have been a bit bigger) they said room services, but not that it cost extra €10

Stuff was very welcoming and friendly, location of the hotel was exceptional. Breakfast was great and there was plenty of options to choose from. Wellness was highlight of our trip, even though turkish sauna was closed, we had a great time. I appreciated that wellness wasn't crowded.

Nothing

Located in the historical city center of Košice, Bristol boutique hotel offers everything you need for a pleasant stay. From the moment you walk in, to the minute you leave you feel well taken care of. Michal at the reception was very friendly and knowledgeable, giving me good tips for trips in and around the city. The room is cosy and clean and the bed comfortable. Good choice in the mini bar, but paid extra. Buffet breakfast was plentiful and tasty. The hotel offers wellness as well, but I didn't use it, so can't rate. I'll definitely come back.