The location is nice and exactly what we needed - close to nature and kind of isolated. Very nice. Breakfast was okay as well, for a veggie, salads and eggs were always available. Staff, when there were any, was very nice and accessible.

I didn't like the fact that the communication was kinda tough - during the day, there is no one there and on emails and booking messages they do not answer. We wanted to book the usage of sauna for the first day, but no one was there and on the message they never replied. Also, English is barely an option, even though everyone is really nice.

Excellent fresh breakfast with multiple choices and variety day by day - both the orange juice and fried eggs were real and not made of powder. The room was very spacious, the bed was comfortable and it was nice to have a sofa in it as well. The wellness was wonderful, a jacuzzi, 2 types of sauna, and a steam cabin - all very new, and the hotel made sure that it was not crowded by booking in advance - we were there almost alone for 2 hours.

I did not get the notification email about the check-in process (there was no reception open onsite but we got the keys from a keyholder locker - the code for the locker was supposed to be sent by email) - so I had to call the hotel to find out how to get our keys, but they were very friendly and responded immediately.

The first contact with the accommodation was over the phone. I got a call from a very nice lady, she explained everything and I checked in without any problem. In the morning we had a buffet breakfast, which was rich. Overall, we were satisfied during our stay. It is certainly not a disadvantage, however, we were a bit annoyed by the absence of dinner options.

Our room was right by the staircase, so he could hear the noise from time to time.

Everything was so good, it was really a great experience. The stuff, facilities, breakfast, view, … and everything was perfect. 😊😊😊❤️❤️❤️ Thank you hotel LUČIVNA for everything!

Everything about this hotel was great. Had really great views from the room and there is a small park nearby. The staff was helpful aswell. They also have a parking area. Had a really great time in Poprad!

Nice and clean room, very comfortable bed

Breakfast could be better, wholegrain seeds bread was missing

Spacious room with balcony. Available sitting on the balcony. Quite neighborhood. The location was superb, all places in the High Tatras were within 15 minutes by car. Good breakfast. The staff was very kind and pleasant. Great wellness facilities. Overall, very good value for the money. Recommended.

We got two single beds joined instead of a double bed, which are uncomfortable for a couple. One of the bed lights did not work. The doors to the bathroom could not be opened fully. Smoking allowed on the balconies. When people were smoking on the neighbouring balconies, we had to close our windows. The WiFi signal was weak in our room, we were frequently disconnected from the internet.

Prrsonel was very nice. Delicious breakfast and very nice room. Everything clean and nice. Highly reccomend :)

Good location, nice staff, wery clean, good breakfast.

Beautiful room with superb balcony view. Staff was ever so helpful and kind