The view from our room, bed was more comfortable, the room was very clean and it was big enough for the 2 of us. The breakfast was delicious. Tour to the pools was fantastic, the staff at the reception, our drivers to pools and the rooms they were helpful. Your staff at the bar and at the restaurant were perfect. Actually we enjoyed our stay and we don't mind to come back. Thanks to the manager who granted 2 more hours to check out when we requested it. Keep up the good work guys. You were on point 💯

Telephone from our room was not working but atleast they give us an option of watup chat and it was working perfect. I think next time they have to do checks in every room.

What a beautiful place. The hotel was stunning, with breathtaking views that felt like something out of a dream. The staff were incredibly friendly and welcoming, always ready to help with a smile. From start to finish, the experience was absolutely wonderful—truly a stay to remember

I didn’t love that the rooms were detached and required golf carts to access. While it added a unique touch, it made checking out a bit frustrating. we had to wait quite a while for the carts to collect us and our luggage.

The property was clean, comfortable and in a stunning setting. Occupancy was lower than I remember it previously but that hasn’t meant a drop in the standard of the Lodge. The staff were outstanding - professional, friendly and committed to going the extra mile for their guests. This includes reception staff, restaurant staff and housekeeping. The young gentleman on duty at the restaurant in the evenings is a gem. They made our trip that much better and we hope to be back not long from now.

The restaurant breakfast was mediocre, there was not a variety of appetising options. The WiFi was problematic on the second day of our stay.

We had dinner at the restaurant this time around, which was really good. Loved sitting next to the fireplace. It was very peaceful. All staff we dealt with were very professional and friendly. Breakfast as always was a winner!

Our room was a little noisier than usual this time as someone who lives within Zimbali Coastal Resort was having a party. Room also didnt have vanity plugpoints in the bathroom like some of the other rooms.

The staff were amazing! They really know customer service and made us fee at home, a BIG thank you to Nombuso, Sne, Lettiwe, Londie they were phenomenal. The bed was super comfy and rooms were kept clean all the time.The weather was not so great so some of the facilities couldn't be used, breakfast was nice and fresh, you could tell it was prepared with love.

Nothing much... the rooms could do with a little upgrade to the more modern vintage look.

I love most of the staff, the facility .

The only part I didn't like was the checkout. I went to reception . I stood there to make sure all was in order to check out, and we should leave. We arrived at the gate, and security refused to let us out without a code. Reception didn't give us a code to leave. We called reception for a code, and she said they she would sms and refused to give us over the phone. We waited but didn't receive an sms. We were very frustrated. We called her back to advise that we are holding up other vehicles, then only did she give us the code to exit.

I traveled with my 18-year-old daughter. We came here to unwind and enjoy all the amenities the resort offers. We were very pleased with the service, our room and breakfast.

The pool area was very loud. We were out at night trying to enjoy our drinks, we had to leave because the pool area was loud. There were screaming kids at the pool area, diving and splashing water. The hotel should have a policy with families traveling with kids. You can't allow screaming kids and diving into the pool. There should always be parental supervision when kids are at the pool.

Beautiful and scenic with great amenities. My son had a great time and so did we. The room was spacious and very clean.

The aircon in our room didn't work but the staff provided us with a heater which was great for the colder nights

The peaceful feeling of being surrounded by a forest. Seaview from the room. Neatness and cleanliness allover. Being transported to and from the room with your luggage, and allover the resort. The variety of restaurants allover the resort. The valley of pools right next to the sea with access to the beach. The friendliness and helpfulness of all staff.

Our holiday was lovely as usual, we love that we can stay inside the estate and still have access to everything we need. We loved our room and view. It was well equipped the design and comfort was luxurious, we felt well rejuvenated after our stay.

The checkin was bumpy we had to wait an hour for our room even though we stated we would be arriving at 2pm. The breakfast area was falling apart, the cutlery and crockery and tables, table clothes just did not match the experience. The staff at breakfast serving coffee were coughing and seemed sick while not wearing a mask and serving people, no, I would like to see them do better.