Nothing...

The manager Chantelle was not kind... When I called her for someone to open the gate for us.. She asked me what time is it.. And she said I should come back the following day to sort out reservation issues meanwhile I m booked for the same day she is chasing us... She never even apologize for the rude behavior.. Being placed in a substandard room that I did not book for, with no towels for bathing and cockroaches.... .. This time I was not happy....

Location was wonderful. Bed was very comfortable and bathroom was modern, neat and clean. Aircon was very effective. Breakfast was extremely tasty.

Nothing to declare

It is located not far from CSIR conference center, hence it was suitable for me. The breakfast was great and at a reasonable price. The staff had good customer care. Overall, I enjoyed staying at Casa Toscana Lodge.

A minor thing I didn't like, they are cashless. Being cashless is not a problem, but the problem is prior information. So, they don't return the change when you pay in cash. And for my case, I had some local currency and had nowhere to use them. As I said, it is minor; just be ready to lose some coins or banknotes when you pay in cash.

The staff were exceptional! They were very helpful. The room was clean and neat. The LeSi Restaurant is one of my favourites!

It rained the night we were there, and unfortunately it rained into the room under the door, and the floors are super slippery. We couldn’t dry it and had to be careful.

Sprawling property. Very large bedroom with big bathroom. Comfortable bed. There was an interleading room. Good linen. The on-site restaurant was excellent. The staff were very efficient. Well positioned for the nearby conference venue

Everything was good

I really enjoyed staying at Casa Toscana as it was close to our work and it had access to a lovely restaurant with excellent singers. Really memorable and would come again!

Would have liked back-up power to wifi and essential loads like lights and laptop. The toilette seat was of substandard quality and sit loose. Did not like it when people smoked in front of my room/window.

The property is clean and lovely, the beds were incredibly comfortable. We LOVED their restaurant - Lesi and had a blast. I even booked a second night to stay. The spa staff were lovely too.

I requested 1 bed in 1 of the rooms and singles in the rest but it wasn’t prepared. The receptionist tried to convince me to take the room with 2 beds or move away from the others I was staying with but I refused. She eventually fix it, but wasn’t happy about it.

This is a beautiful guest house and the staff is friendly and accommodating. We enjoyed the Sensí spa experience the most

The TV has nothing on it except apps like Netflix's. The room was cold, and the AC did not warm the room adequately.

The breakfast was aa hearty farmers breakfast, eggs, bacon, sausage, roast tomatoes and fried mushrooms. The coffee, juice and granola parfait were included in the breakfast if you booked it along with the room. The second cup of coffee was included as well!

I liked the check-in progress, the friendliness of the staff, and the space of the rooms. Enough parking and aircon were a plus.

Nothing comes to mind.