We did not have breakfast as we did not arrange for halaal meals. The room and bathroom was spacious and clean and well lit with a sliding window in the room overlooking the garden. The carpet gave us a homely stay as we could walk bare feet. The TV was very user friendly. The air conditioner worked well. The staff, all round were very friendly. Brian at reception was very kind and helpful. The quietness was very much appreciated. The power back-up during load shedding was excellent. I was a little worried parking outside as the lock-up parking was full.

The downside was sleeping on two single beds. We would have appreciated a little fridge or cooler box with an extra bit of table top to snack on so that the table used for the TV and office top is not damaged by any spills. The tea tray should also be located on the snack table. As Muslims we use water in the toilet, therefore consider keeping a few toilet jugs at the reception - issue when requested, but make it known to the clients.

I phoned in to request an earlier check-in time as we were traveling from Durban to Jhb for the Chris brown concert and needed a place to get ready. I made one call, and the staff gave us a check-in time 2 hours ahead, without any questions asked. They were so friendly and accommodating. I will honestly be visiting again! Well done to Benvenuto staff.

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Breakfast was well prepared and better than expected. It was a full English breakfast and the chef was on hand to meet your needs. The atmosphere in the restaurant is old and rustic and extremely beautiful. Lovely cost effective place to stay.

Bathroom could be renovated and made more modern. Bathrooms are clean and tidy but do need to be refurbished. Beds were comfortable but would have preferred better pillows.

Located in a very good area and not far from the shops. The area is so quiet and cozy. Very good area to relax and to find that well deserved rest.

The breakfast needs to be improved. The bread and the fruit salad were dry. The corn flakes cereal was not the 1st grade. It was hard to chew and felt rubbery. The sausages tasted off and my wife didn't eat them. The kitchen services need to be improved.

We were a big ladies group who attended a function and had accommodation for one night. Staff was very friendly and helpful. Rooms were big and comfortable.

Everything was great. Just breakfast was a bit cold and dried out by the time we got down. But fresh eggs and bacon was put out after we dished. Otherwise, perfect place for an overnight.

The staff was very helpfull and friendly. Food was delicious and prepared very quickly due to us booking for breakfast on last min. Will definitely recommend benvenuto. Save and secure location with lots of great shops close by

The shower pipe was blocked we reported it at the front desk and the staff said they will report it and have it sort out. Excellent reception personal

The customer service was exceptional from start to finish, the staff were always ready to assist with anything. The rooms and facilities are clean and neat, very professional but still felt very at home.

The only thing that would be an added bonus is a bar fridge in the rooms.

I loved the room service and the facility was very welcoming 🙏 and pleasant reception and help with everything. Johannes the care taker was easy to deal with and the housekeeping was 500%.The security was top class and shopping center was a minute walk from the Hotel.

There was nothing I did not like.

Staff and service was amazing. Friendly and accommodating

Curtains were slightly too small for the size of the window

The location of the establishment is well suited, shopping malls close by. The rooms were clean and well kept. Breakfasts was delicious and well prepared. There was ample towels and toiletries provided.

The rooms were clean and well kept ,however it can do with a slightly modern upgrade.