The staff was very friendly and accommodating. The room was clean, and it was a very quiet place to stay. No stress.

Guests was not informed that there was load sharing, and thus, the electricity was off for more than half a day. In addition to the electricity going out, there was no water at all provided to guests by the hotel. The electricity and water went out before noon, and the electricity did not come on until 1 am the next day, and water did not come on until 9 am the next day, and did not fully come on until noon the next day.

The bedroom was more spacious than a typical more expensive high-rise hotel, with a little outside terrace and comforting decor. The staff were friendly and helpful. There was a special on their massages for two people which was both well priced and a great set of massages with a light vegetarian lunch after the massage (I suppose depending on the time). Don't expect a hearty lunch though. Depending on the room price, it is great value for money.

Right. So the build quality is not up to par. The first room we were given, the toilet wouldn't flush so we were given another room. The second room had rings on the handles that were not screwed in and flopping about, and the door needed a bit of a push/pull to close. At one point the door wouldn't close because the latch got stuck in. The door issues are ones I could easily live with, and would definitely consider the hotel again overall, but there are some small details that could be improved upon.

The staff are very friendly and professional. The room is out of this world.. you feel like you are getting every pennies worth and then just so much more. Staff are courteous and on the ball. Definitely a place I'd recommend to anyone who wants to feel like a superstar for the price of half a star. Thanks guys, will definitely see us again

The service was perfect, the staff was very friendly and helpful. They also offered us their kitchen to use whenever we needed. The garden and the pool were the highlight of our stay.

Some of the furniture looked very old and needed replacement. One of the side lamp wasn’t working. Cleaning in the room is not done to perfection.

the room and balcony

there was a patch of wet carpet by the door to the bathroom

The place is amazing. Love the style and decor. Staff was friendly. Good location.

The bedding wasn't cleaned properly and the door handle was malfunctioning in the love room and put better shower heads. The music from the speakers should be played after 10 am not at 8am when we're sleep. Please add two of everything glasses, coffee ingredients, plates etc

the room was very spacious and spotless clean. the place is located in a very quiet suburb.

The venue signage should be visible. At night it is very difficult to locate the place.

The gardens were immaculately manicured which makes for a truly special welcome. The bedrooms are big and spacious with good quality beds. Each room has a unique name which is reflected in the overall aesthetic of each space. The staff are also super friendly and helpful.

The furniture was a little outdated but nothing to be too bothered about, given the great value for money.

The spacious room, friendly staff. My daughter loved the pool.

The fact that we were not informed that breakfast is not going to be offered. Also. I arrived at 03h00am, meaning we slept 1 night but still charged for the 2 nights.

The location is quite and convenient.

There was no signage to reception. You get lost first. The room was very cold, aircon was not working properly.