I had a wonderful stay at this hotel. Everything was excellent — the staff were absolutely lovely, the place was spotlessly clean, and the atmosphere was very tasteful and relaxing. I've stayed here before, and I will definitely stay here again the next time I'm in Seoul. When we checked in, the staff member kindly let us into the room a bit early at no extra charge, as he noticed I had stayed there before — truly top service. Later during our stay one of the staff members even remembered me from my previous visit, which was such a sweet and personal touch. I can’t quite recall his name — maybe Woody or something starting with a W — but it really made me feel a bit at home. Highly recommended!

The rooms were very nice, with new furniture. View is nice. Lots of power plugs in the room and you don’t need an international adaptor. The staff were helpful. Location is also good, in a quiet area however close to 2 train stations.

The breakfast - we waited 45 minutes to be seated in a giant line. Maybe improve your processes and give guests a specific time to come to breakfast? No room to put your 2 suitcases in the room, only room for 1. Also surprised that only a few staff members spoke English. Most international hotels in non-English countries, staff members have basic/intermediate English language skills.

- the location was perfect. Yongsan is calm and not so touristy. The hotel is located next to a metro stop and there are lots of nice restaurants nearby - the bed and pillows were comfy and the housekeeping was always very good - the room was big enough and the bathroom was pleasant. Good shower, nice separate toilet and sink separated by a wall - would definitely recommend this hotel to people and we hope to visit the hotel again

- bed could have been bigger, we are used in sleeping in a 180 bed in Europe

It’s very new and the room is comfortable. We stayed at the residence suite - the size is great and the view is nice. There are big fridge, washing machine, microwave and drying / steaming machine. In our first room, the washing machine didn’t work but the staff was very helpful and moved us to a new suite.

The suite may have been cleaned a few days before our arrival. We saw some fine dust on shelves but otherwise the room is clean. We also had to pay extra for early check-in at 10.30 but it’s not too expensive. This seems to be normal in Seoul (other hotels that we were considering also charge for early check-ins).

Room was spacious, both room and toilet are very clean (probably as it is still a new hotel) Very close to Yongsan station, 5-min walk to Sinyongsan station. Very convenient (convenience store is at B1)

LIFTS! Can be quite long to wait for the lift. How this property's management decides to only allocate 3 lifts is beyond me. There is a 4th lift that serves only Carpark to level 8 (level 10 and above is guest rooms). While I understand the need for a lift to serve hotel meetings and functions, it still doesn't make sense to allocate 1 out of 4 lifts to do just that. Not to mention the lifts don't display which level they are at.

Daily housekeeping. Laundry Facilities. Proximity to transport, restaurants, shopping. Comfy beds

Infrequent availability of elevators. Only 3 available for top floors. Some service staff at the restaurant was very curt in giving instructions not courteous customer service. We paid extra for 5 extra hours stay and the cleaning lady was at the door waiting half an hour before it was our time to vacate. Inability to regulate temperature in the room.

We fell in love with this hotel - the room, the comfortable beds, the facilities, massage chair room etc - everything was extremely seamless and made our stay in Seoul very comfortable! Location is amazing, it’s in the heart of Yongsan neighbourhood and you have a ton of places to eat, drink and shop on your doorstep. Would book again without a doubt!

If we want to be picky, gym could have a few more machine additions, when it was busy in there it felt difficult to work out because of the lack or machines! Breakfast was ok, but nothing impressive and for the price you pay per person you could get a better meal outside of the hotel. Rokhaus deli downstairs was a 10/10

The hotel is new. Meaning all amenities and spaces are well taken care of. The room was spacious and the beds were comfortable. The staff was super nice and helpful. They helped us store our luggage for a few days as we were traveling between cities. The bus station was a few minutes away and had direct buses to the main attractions. Also there are 2 main train stations close by, line 1 and 2.

If i had to point out something, will be the bathroom sink. It's outside and anyone who wakes up early will wake up everyone else!

Location was great, walking distance to two subway stations. Staff was very kind and helpful. Room was comfortable, amenities got renewed daily. After check out, it was very convenient to leave our bags in the lockers for 12 hours for free.

Our room was a little small, there was not enough place to open up two suitcases. Even though the room was cleaned every day, there was a big amount of dust on the bedside tables that we noticed while we were leaving.

After covid-19 I always stay at this hotel when I visit Seoul. The location is easy to traveling around Seoul because near yongsan station and sinyongsan station. If you love to shopping like me you can go to ii-park mall to shopping hot items!!!. The hotel room size is bigger than many hotel in seoul at same price range. Especially If you fall in love with Hybe Artist(Idol) such as BTS SEVENTEEN TXT LESSERAFIM FROMIS9. You can go to cafe event behide hybe building around 8 mins by walk. So I extremely recommend this hotel to you.

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