The location was brilliant for getting to all the major attractions in Seoul. The property was also in a very nice area with everything you could need in walking distance. Having a facility to wash and dry your clothes was an added bonus and the cost was very reasonable.

My room was advertised as having a city view but in the room I was given the window was up close to the building next door. When I initially raised this at check in I was told incorrect information so ended up in the room for the first 4 days of my 9 day stay. However after I saw that my class of room was still being advertised on Booking.com as having a city view I raised this with a manager and I was provided with the correct room with city view. Not all of the reception staff are as helpful as you would expect or even want from a hotel but the cleaning staff were excellent and very friendly.

The staffs are so nice and speaks English well. We initially stayed overnight and asked them if they can keep our bags for 5days since we're going to Busan, and they agreed! The room with 3single beds have more space for you to move around. Onsite coin laundry facility is an added plus factor! We haven't check out yet and my mom was already asking me to book the same hotel for our next visit🤣

Service motivation of the reception

There is no cool and hot air condition. The hotel can only choice one. And the solution is open the window without safety. This is missing on the website when ordering

The Prima Hotel is a great hotel for anyone staying in Seoul. It is close to Insadong, the palaces, the stream, the Bukcheon, ... The subway is very close ... 3 to 5 minutes walk. There is a convenience store around a 3 to 5-minute walk away and many restaurants nearby. The hotel is clean with very comfortable beds and great entertainment options. The bathroom is a little small, but very functional. Older people may have trouble stepping into the shower as it is quite a big step up over the bathtub. The tub is not a full-size tub, but big enough. The hotel provides shampoo, conditioner, body wash, and soap. There is no body lotion/moisturizer in the room, but you may be able to ask for some at reception. There is no luggage rack in the room, but the staff brought one to my room upon request. Otherwise, the hotel has everything you need. On the second floor, there is a water filter to get drinking water, which is really helpful. There is also a laundry, a gym, a microwave, and a vending machine. People were using the washer and dryer while I was there, and the machines seemed new and functioning. The people at the front desk were very helpful. I had a great stay and will definitely stay here next time I visit Seoul. Almost forgot, the 6002 bus from Incheon stops around a 5 to 10 minute walk from the hotel, making it very easy to get from the airport to the hotel.

Just a heads up concerning the bathroom: there are windows between the shower and the room. They are "frosted", but you can actually watch TV while taking a shower. If you are staying in a twin room with friends, this could make people feel a little exposed. I was in a room with a king bed, but I assume the other rooms have a similar set-up.

The location was strategic with a front and back entrance, it was safe and so easy to access public transport. I love the vibe, the art, and how tourist friendly the whole area is. Closer to Jongno and Insadong but Myeongdeong is just a leisurely 20min walk away. It was also convenient and the staff, from cafe aropa to the front desk, real fast buffet team, to the housekeeping staff, were so professional, experienced, and friendly.

The water pressure was great, and I enjoyed the relaxing hot baths I was able to take at the end of every day… I love the range of the water temperature (from hot to cold). It was difficult to adjust the temperature though. I had to figure out a way to tap the faucets gently from side to side to get to the temp I need. But other than this very minor detail, everything was excellent.

The Prima Hotel Jongno in Seoul is an absolute gem! Just 200 meters from Jogyesa Temple, it's perfectly located for sightseeing. The place feels brand new, with a fresh, modern vibe. The rooms are spotless and super comfy, making you feel right at home. The staff? They’re absolute stars—friendly and ready to help with whatever you need. Plus, waking up to their delicious buffet breakfast is the perfect start to any day. This hotel has everything for a great stay, whether you're in town for fun or work!

Honestly, there wasn’t anything to complain about. From the pristine rooms to the helpful staff, everything exceeded expectations. Highly recommended.

One of the best locations in Seoul. Metro is just nearby with different lines providing many options and convenience to explore the city. Perfect to explore the city and next to amazing neighbourhoods like Ikseon-dong for strolling around cool brunch spots or Insadong with beautiful streets and market. The staff assisted us with the taxi during our last day when going to the airport where.

Room wasn’t very spacious for 3 people and there was limited space for our luggage. Even though they were cleaning daily, the bathroom curtain had stains and the floor was not swept during the first few days, which made us request it at the reception

I would highly recommend the location, right next to Insadong shopping street, restaurants, bars, bakeries etc. and also in walking distance to the two famous palaces and Jogyesa temple that are among the main attractions. Getting from the airport was easy and affordable with bus #6002, but you can also take #6011. Google Maps shows you these options and works well in Seoul. I would imagine it would be pretty costly by taxi as it was around 1.5 hour journey each way. The rooms are basic but clean with comfortable beds and we also got a quiet corner room on the top floor, so no complaints there.

Breakfast was a lackluster (for us at least), so we decided to skip it after the first two days and ate outside. There are nice bakeries and cafes nearby, so we wished we had not paid for it upfront.

Ideally located approximately 5mins walk from number 1 line metro/subway and 10mins walk from Myeongdong Shopping Street. There are 2 24 hour convenience stores also within a couple minutes walk of the hotel, so very convenient. Convenient facilities inside the hotel such as coin washing machines and dryers, microwave and boiling water dispenser to prepare ready meals where needed, and a small but functional gym. The staff were very friendly and hospitable. Case in point, assisting us on our check out day to book a taxi to the airport limousine bus stop. Highly recommended if staying in Seoul and wanting to be close to transport links and other convenience. A+++

No complaints

The Prima Hotel is in a fantastic location in Jongno if you're a tourist. It was super close to the Insadong cultural area and walking distance from Gyeongbokgung Palace, Bukchon Hanok Village and Cheongdeokgung Palace. The staff were incredibly helpful and polite, helping us to book taxis and arrange a dinner reservation, and very understanding of our one-word Korean vocabulary (thank you). There was always someone on the desk who could help us in English. They even called our taxi when we left something behind in the lobby on our last day! Beds were comfortable, showers great, and there was a useful 24h coin-op laundry, and snack and vending machine. The cafe on site had coffees, pizza, fresh juice and mini pastries, a good option if you're after a very quick breakfast or evening meal and too tired to continue exploring! Also lots of art to look at in the public areas, so a nice ambience.

Nothing! I would have liked a little more wardrobe space or drawer space for a week-long stay but that's not really a problem, I just left some stuff rolled in my suitcase. Couldn't work out the tv but didn't need it.