The location of the hotel is perfect. It is located right between the two main palaces. Perfect for a first time in Seoul. The staff is very welcoming and helpful. There is free laundry available

An upstairs neighbor who kept walking and making noise until 2 a.m. the second night. but it's not the hotel's fault.

I loved the proximity to Insadong for shopping or food. Ssamzigil is a great spot to check out. They have a small laundry room you can use for free. It was quiet, comfortable and the staff are super helpful. The rooms are a nice size, the beds are comfortable, the bathroom is really nice size. There is 1 grocery store and a few convenience stores within a block or 2 as well. All around I loved this location and if I want to be located near the palaces again I'd consider staying here because I liked it so much.

It would be nice if there were a few more food items to choose from at their Cafe in the lobby. It wasn't an issue because there are so many places to eat near by... but it might have been nice to just go downstairs and get something early in the morning. Most cafes and restaurants don't open till 10am or later.

We had a great stay at Rate Hotel Sunbee Insadong. The location is in an area with lots of restaurants and stores all in walking distance, and the metro station is close. All the staff were friendly, very helpful, and spoke English. There is a free laundry room, including laundry soap, which was a pleasant surprise. And for Asia, the room was very spacious and everything was modern and clean. There is free coffee in the morning downstairs, and a kettle and teabags in the room. If it's your first time to Korea, many coffee shops don't open until later in the day, so coffee downstairs makes life much easier. I would stay here again; we were 100% happy.

We loved the location, the room, and the staff at Hotel Sunbee. Mr Han was especially helpful to us on several occasions. He went above and beyond to help us get tickets on the KTX to Busan during a national holiday. The rooms were very comfy, clean, and had everything we needed. Mr Han even loaned us adapters when ours would not work. We enjoyed the deep, clean bath at night after walking thousands of steps each day. We were also just steps away from the main shopping street in Insadong. We were also close to Anguk and Jungo Station. Highly recommend!

We struggled with the air conditioner remote but Mr Han finally came to our room and fixed it for us.

We stayed in the traditional room with one bed and one futon for a total of four people. The room had some traditional character which was nice. TV and wifi worked well. The best part of the room was the bathroom - spacious and modern. There is a cafe on the main level of the hotel. The doors to the hotel are locked after 10pm, but you can still enter with a key or password. Staff were helpful and lent us converters so we could charge our phones. Walking distance to Insadong neighborhood with lots of shops and charming character. We found the street to be alive even in the evening. Walking distance to Cheongyecheon stream - another nice evening activity. Walking distance to Gaeseong Mandu Koong, a bib gourmand traditional dumpling house and Cafe Onion, a really fun place for breakfast. 10 minutes to the closest Metro station. Great central location. Would stay again.

The futon was slightly too small for the two teens using it but it worked out okay. It would have been fine for smaller kids. Two futons would have been better.

This property is undervalue from the photo. The actual property is very nice and clean. The cafeteria looks nicer in real life. They have free laundry service in the basement , if you don’t mind the wait.

Parking is limited (4 spots ). But given the location it is not hard to go on foot to most attractions. Now the front desk English is very limited. I asked about the parking situation and storing luggages and he replied giving me a page of instruction of how to take a taxi or shuttle bus to Inchon airport. 😅. Until I start typing my broken Korean then he replied with something reasonable.

The hotel was close to everything. Three places were within a 5-10 minute walk from the hotel (opposite directions. There was a street market the next street over and most attractions in Insadong and Myeongdong can be accessed easily by walking or by bus. Love the hotel. I stayed in a Korean style room (more traditional). The rooms big are very quiet so you don’t realize you have neighbors until someone gets on the elevator. The staff is extremely nice and very helpful. They are willing to answer any questions you have, order a taxi for you (if needed) or provide help in finding the right bus. I had questions about times for the airport (best time allowance) and they helped me make sure I got to the airport with plenty of time to spare.

Nothing, the hotel is great.

5-10 min walk to buses and subway. In th heart of insadong and lots of places to eat and shop nearby. Onsite free laundry machines with detergent

The hotel was located very close to 3 stations, closest being jonggak. It's also located right next to the heart of insadong so it was perfect for our family's last stay as we enjoyed the unique teas around the area. The hotel offers free washing and drying. There are 2 of each. They clean every day and provide all the entertainment (YouTube, Netflix). Bathroom was large with fresh towels daily. The room itself was large and it has internal heating so it was perfect during the cold days. Beds were very comfortable. Finally, but not least, staff were super helpful.

The tv was a little outdated so the resolution was poor. Bathroom shower had a little bit of mold but nothing too concerning. Also those that might be wanting the bidet might be disappointed - you got the normal toilet seats, fine for us though.

The hotel felt really cozy overall. We liked the simple and practical design of the rooms, and spacious and clean bathrooms, and the bright cafeteria downstairs. The also enjoyed the German instant coffee and tee in our rooms and the free espresso maker downstairs. The location was excellent. Thanks to all of the friendly staff! Everyone made us feel welcome, especially the staff at the front desk.

The only thing I would suggest is to install a shower curtain. This would prevent water from getting on the floor, and guests wouldn't have to use the slippers to enter the bathroom.