Love this hotel and the location. I was traveling with my sister and niece, and it's perfect for families who want the extra ability to cook breakfast, eat in, and bring back takeout after busy days of traveling. The hotel location is in the middle of a ton of restaurants of all types, cute shopping locations, and historic sites are walking distance (Note Palace is closed on Tuesday!!). We were able to walk from here to the "hop on hop off" bus ( the easiest place to pick it up is outside the palace gates). Also close to Subway and Trains station for KTX to Busan. There is a Korean BBQ restaurant attached to the hotel on one side and a coffee house on the other back door entrance. The hotel staff are friendly, super helpful, information, speak perfect English and can give you great advice. We got advice on our trips, luggage, and trip to Busan. Rooms are very spacious. All have individual AC, and beds are comfy. We did ask for extra pillows as used to thicker pillows at home. Was no problem. Rooms, towels, sheets are immaculately clean, well serviced rooms with housekeeping changing towels, emptying trash, vacuuming, etc. during our stat. There is a DND button on the door, so if you need a lie in, I recommend you use that. Housekeeping respects it. There are slippers in the cabinet inside the door as well, which is handy. We used the laundry machine with no issues. It is very handy as like to travel light but be able to do laundry, and you can either use the dryer cycle or use the handy hanging rack in the utility area! For convenience, there is a 7/11 across the street, 30 seconds away, so you can get milk, bread, coffee, water, tea, oatmeal, juices, etc. on arrival. The fruit store is up the street 2 mins away and has great fruit supplies, so there are no shortages for breakfast at the hotel if you've slow-moving teenagers!!

Not a major issue as we got extra pillows, but like most foreigners from the EU/USA, the pillows are too thin. It would be great if the hotel put a few spares in the rooms, even if sealed in bags so only used by tjose need them. Most westerners are used to thicker pillows, so having spares readily accessible would help stop comments on the pillow issues as that seems to be the only irk for anyone!!🤭🥰

This is our second time staying at this hotel within a year for a family holiday, and we continue to appreciate its great location. Situated near Anguk (#3 Line) and Jongno 3(sam)-ga (#5 Line) metro stations, it offers easy access to key areas while being in a quieter part of Insadong. The room size is ample for a comfortable stay, and the surrounding area remains pleasantly uncrowded, making it an ideal spot for a more relaxed holiday. Overall, we still had a good stay, but a few improvements would make it even better.

It is starting to show signs of aging and could benefit from some renovations. The amenities are also quite limited, they provided shampoo but no conditioner, and while there was dish washing detergent, there were no hand soap in bathrooms. The bed and pillows could use an upgrade for better comfort.

Located right off the bustling main street in Insadong, the property is clean, well maintained and has all the amenities needed for a family. Kitchen comes with all necessary cooking utensils, toaster, kettle, oven, dishwasher. Double sink toilets with bathtub and shower. Laundry room with a washer/dryer machine and rack for hanging clothes (but not that there is no laundry detergent; you can cross the road and grab a pack from the 7/11 there). Staff are helpful with needs and requests for extra towels etc. Note that there is no housekeeping on weekends, but staff help with new towels and taking out the trash (if needed).

We booked a 2-bedroom apartment thinking that each room would have a queen sized bed. It was a queen in one and a single in the other. It would help if the booking info was clear from the start!

The location is really the key for Orakai. Right in the heart of Insadong, one of the best and most central areas to be if you want a downtown Seoul experience. Walking distance to many of the key tourist sites and areas. Central to many public transport stations. So many food, cafe, shopping, and bar options. The hotel itself is a great value. Good sizes rooms, clean, nice ameneties like gym and pool. Beds are firm are comfortable. The hotel is modern and so isn't cozy feeling like higher end hotels. But we thought it was great.

Our room had some wear and tear to it. Modern hotels tend to show use quicker because of the design. But nothing that was a problem and everything worked well.

It was right next to the main street in Insadong and incredibly spacious. The entrance to the hotel is modern and staff were pretty friendly and spoke reasonable English. The 7-Eleven being just across the road was really handy for getting small items as needed.

The rooms are in need of some attention and repairs - for example, there was wallpaper ripped off the walls in several areas. Amenities were not provided for the second bathroom. Pillows were super flat and therefore not very comfortable. Some of the bed linens were reasonably stained, which was a bit offputting.

We stayed in Suite 1708 for 6 nights end of Oct. 22. Visiting our son who spends a period in Seoul at the university. The view there from 1708 on the 17th floor goes east across this part of the city and towards the park and ‚Hidden Garden‘ as a historic monument. We always went out to eat as there are lots of restaurants around. Nevertheless the quarter was really quiet at night and in the morning we just heard a faint and distant buzz. The bed was very comfortable and a real kingsize. Bathroom spotlessly clean. Separate (with good door to bedroom) living room with adjoining kitchen including stove, washing machine (!), dishwasher, water heater etc. About 50 square meters of apartment for the price of normally 25 m2 of hotel room. Very fair. TVs in living room and bedroom though we did never switch these on. Very good cleaning service and overall very friendly staff taking care of us. EG reception and even the in-house IT-officer. And: Seoul everywhere seemed extremely safe to us. And this corner of town certainly too. People in Seoul were extremely friendly and helping us along our touristy endeavors. Thank you

Definitely everything perfect

We stayed at Orakai Suite Hotel in Insadong between 25 and 28 January 2025. The hotel is perfectly located amongst the hustle and bustle, of the inner city being also within walking distance to most notable attractions such as the traditional villages, palaces, temples, stunning coffee shops and overall ambience of Insadong, which is stunning. Being from South Africa were snowfall is Rare, we also really were treated to magnificent snowfall in Seoul, twice. The hotel staff was 💯 fantastic, they assisted us three ladies throughout. Especially in the inclement snow conditions, with our luggage and transportation, we are most grateful for such warm hospitality. Best regards Annamika Premsagar, South Africa xoxo

Everything met our expectations thank you.

We stayed in Orakai Insadong Suites at the start and end of our trip in spacious one-bedroom apartments and both were well equipped, clean and comfortable. Although we only had one pillow each, a quick phone call and two more were delivered promptly to our room. The staff were very helpful and spoke excellent English. They were happy for us to leave our luggage after checkout so we could use the day sightseeing. Excellent location, 5–10 minutes' walk from the Incheon airport limousine 6011 bus stop at Anguk Station. Also close to Jongno3 station for Gimpo Airport, Han River and Suseo Station for the SRT trains, with easy transfers to other parts of Seoul. Very close to local attractions e.g. Cheonggyecheon Stream, Changgyeonggung Palace and the handcraft stores/local restaurants in Insadong.

Its location is unbeatable, lovely and clean with great facilities for someone looking to explore Seoul and have somewhere comfortable to return to and recharge. Lovely bathroom and heated toilet seat/bidet was a novelty/luxury, had everything we needed in the kitchen and used the washer/dryer a couple of times, all really helpful. It was a special birthday for me and they made sure to put us as high up as they could to get the best view of the city… really amazing views across the shrine and the palaces, I’m back home now and miss it so much.

The reviews talk about pillows, you have one feathered pillow each so some people may want more support, for me personally it was fine… the hot and cold baths in the spa area are permanently not in use, but the pool and sauna are lovely

We booked a penthouse (3 bedrooms) for our stay with 6 family members. The space was very nice and the kitchen was fantastic. It was so nice to have a washer/dryer in the unit. The living area in the penthouse was very spacious and nice. We split our stay and booked a "4 bedroom" for the first portion of our stay. The penthouse actually fit all 6 members. We also appreciated having two sinks in each bathroom. Location is fantastic! Super close to the subway and lots of food and convenience stores within just a few minutes walking.

The air conditioner in one of the bedrooms was not working and they were not able to fix it. It was pretty impactful since we stayed in the middle of the hot and humid summer.