Location was great. Room was excellent, great balcony, extremely comfortable bed and spotlessly clean, well done to the housekeeping team. Toiletries provided, even including toothbrushes, and a powerful hairdryer. Shower lovely. Small problem with the jacuzzi bath, resolved almost immediately. breakfast had wide selection and open until midday. The staff were wonderful, thank you Sergiu, Alex and Anna for all your support and kindness during my stay. I stay in hotels with work most weeks, and your customer care and attention to detail is the best I have received - well done.

Nothing to dislike

The location of the hotel is the best (I think, anyway, without meaning that the rest are not important as well). There are very few good hotels in that area thus, this is its most appreciated quality. It is right in the middle of both sides of the city therefore, you can have equal distances from the old town (including the Gothic Quarter, El Born and even down to Barcelonetta) and from the new town (Eixample) and even up to Gracia, allowing easy access to all the best parts and sites. The staff was great as well, ready to help where needed and sometimes get over and above as well - both in the reception and in the breakfast room (easy to talk to, always eager to help, with humour as well - it is a large part as well and plays a role in how you start and finish your holiday; it is something special for you and they know it). In terms of facilities, you have to consider that this is a city break hotel therefore you need to stick to the most crucial: hot pressured water was readily available however, always remember to save water. It was clean as well and comfy (both the beds and the pillows, as well as the room itself, including the wardrobe area, very convenient) and spacious enough. The fact that the shower room, the toilet room and the washing area were separate, got some time to get used to, but then proved very convenient and smart. And the pillows, omg, need to mention these again :) P.S. great city view as well in our room!

Not really much - probably just the fact that the sink was a bit shallow and difficult to use but, other than that, we can't find any real weaknesses.

Room was small, but was thoughtfully designed with contemporary theme. Note of caution: the glass partition between the toilet and half the length of the bathtub was, to our surprise, moveable. We had to be careful not to lean against it or hold on to it when we get out of the bath. The hotel we stayed in València just before Barcelona had similar partition design but the glass was fixed permanently to the bathtub. All the staff we came across in the hotel - the reception, housekeeping and at breakfast, was helpful and cheerful. Location was very good, next to a huge shopping mall and less than 200 meters from the airport bus stop and away from the main tourist crowd.

Elderly guests may need something to hold on to when they get out of the bathtub. The movable glass partition is not ideal.

The final offered room was prefect. Great location in Plaza Catalunya. Very good breakfast. Excellent staff.

The initial room offered.

Every staff member I met was so helpful and friendly. The location really can't be beat. Despite being so central the rooms are very quiet and the soundproofing on the windows is excellent. Great decor.

I was sad the much talked about breakfast didn't include any vegan options I could eat despite that being a thing mentioned. I was told I'd have to order that in advance by a day or two. The rooms are pretty small and could be improved with a couple simple additions like some hooks on the walls for towels and in the entryway to maximize storage space. Nowhere to hang a wet towel or hand towel.

The location was great for using the Metro and for finding taxis when we had bags to move. Nice department stores and a variety of restaurants and coffee shops also made the area convenient. The young man who checked us in the morning we arrived was helpful with giving us maps and information on finding our way around. Rooms were clean and serviced daily. The room was updated and well equipped. Our room was quiet as it overlooked a courtyard.

The advertised price for an executive room on Booking suddenly wasn't available when I tried to finish the booking. The standard room I booked was more than the advertised executive room. When we arrived, an executive room was available--yet again more money. I don't think this was a great value compared to other hotels in the area.

This quant yet modern hotel exceeds my expectations. I read how small Barcelona hotel rooms can be but I’m astounded by the size of our room. It’s comfortably huge with separate bathroom and toilet plus a double bed and little balcony facing the streets. My husband and I’s favourite feature is the rainfall shower head! Having a relaxing warm shower after a long day of walking is such a plus for us. The service is outstanding as well. The reception staff always greeted us with a smile in and out of the day. They clean our room everyday too! Upon arrival we received a welcome note with little chocolate box (we liked it so much that we have to find the store to buy more to take back with us). It was also my birthday during my stay and they were very sweet to leave a birthday note and a box of cookies in the room for me. They also gave us a parting marshmallow and a thank you note the day before we check out. The proximity is great too as you can easily walk to gothic quarters, El Born, Barceloneta and to famous landmarks such as Case Mila and Casa Batllo. Plaza Catalunya is a minute of walk for transportation to airport and metro lines to anywhere. It was simply one of the best hotels we’ve stayed in. I can only count on my fingers how many hotels that are having exceptional service such as this. Kudos to the team! Thank you for accommodating us! Hope to stay there again when we visit again.

Nothing.

The staff were efficient and cheerful. The hotel has a pleasant atmosphere. The heating/cooling controls in the room were great and it was easy to maintain just the right temperature. I was worried that the hotel would be noisy, but my room was completely silent - I didn't even hear anyone in adjacent rooms. Room was quite small but everything worked well - comfortable bed and efficient bathroom.

There was not a comfortable chair in the room. There was no view, but in the centre of a city I would not expect one.

I have already been here 4 years ago and I remebmer that stuff was really wellcoming and pleasant. The receptionist Sergio was so helpful and nice, that I have no words. You just enter the hotel and then Sergio was so pleasant and welcoming that you already know that the trip will be amazing. Also during breakfast the concierge who is always there makes the breakfast amazing since he is so pleasant and nice. I think two of them are the reason to come again since they make the stay worth it. The location of the hotel is amazing, close to metro and all touristic spots. Perfect place! Also bed was super comfortable! It was really clean room. They changed towels daily and make the room.

Absolutely adorable and cozy hotel in the heart of the city. I loved the design of my room, but the most impressive aspect was the view! If you travel to Barcelona, consider booking room #607. Last but not least, the breakfasts are amazing! From eggs to fresh pastries and a good selection of vegetables, the options are excellent.

The lack of slippers and wardrobe was a bit surprising, but it was okay for me. However, I was disappointed by the broken glass wall in the shower. It’s not safe if you travel with kids, and hopefully, the management will fix it quickly.