Fabulous Hotel - This is our 3rd stay and we loved it! All members of staff were very welcoming and friendly.

We still think that smoking on balconies should be banned as yet again our neighbours smoke wafted into our room and yet again they weren’t sticking to normal cigarettes!!! Music too loud on roof terrace and pool bar - Hotel should look at its customers we are in or 50’s 60’s we like softer music that doesn’t mess with our ear drums 😂 bit of soul music please 🙏🏻 your young staff should not choose the music - We were also subject to a young couple doing things to each other that should be kept behind closed doors up on the roof terrace at 11am!! They were not staying in the hotel just using it for drinks and pictures - staff should be taking more notice.

It was beautifully furnished and so clean and modern. Loved the rooftop!!

I had room 1603 which was directly under the rooftop bar store cupboard so until at least 3 in the morning and again from 8am you could hear scraping of tables, boxes, things being dropped on the floor (the ceiling of the room) therefore no sleep!

everything about this hotel is amazing

the only problem was the rooftop bar and getting drinks. were not allowed get served at the bar, had to wait for someone to come to the table, which took a long time and then the drinks coming back to the table took too long, 45mins waiting for getting a drink

The design of the hotel was very modern, the room was spacious & clean.

Some staff at the bar area at the pool were rude & the long wait times even though it wasn't busy.

The hotel is stunning! The rooms are clean and comfortable and the amenities are great. The rooftop pool is an added bonus. Recommend Exotico restaurant- this was the best meal we had all holiday!

Pool staff could be quite rude at times. Having spent money on food and drinks all day, they were quick to tell us to leave for the public coming up to the rooftop pool. We felt a bit rushed. But otherwise everything/everyone was great.

Friendly welcome and spotlessly clean. A great pool area and the benefit off the roof top bar and pool for chilling out away from children...love them but nice to get away from them sometimes. 😆

Not much to be fair.. not being told that you don't have to buy water with your meal is a cheap shot to be honest....only found out on the last day...there are family's there so every penny counts for some. That's it !

Excellent facilities

The male Manager - requested late check out when rooms were still free. The Manager lost out on 35euros by not allowing late check out. I work in the industry and know it takes 11mins to turn a room around with the right cleaning staff. He needs to go in a training course to ensure revenue. I wish him all the best in his next room. Goodbye.

Good Breakfast - Nice New Hotel with great view and great pools Rooms are comfy and spacious and clean

Room had a Ant problem. Wasn't a massive issue, but they need to put some traps down really. Staff were ok, but I think they must get the hump the "usual" Benidorm travellers. So their mood reflected such.

Cleanliness Modern Good location to the old town

Penthouse suite personally wasn’t worth it. You walk directly into the bathroom from the main door. Directly above bar area at night and can hear all the scrapping of the chairs being put away.

Being a fairly new hotel, Room and public places were smart and well maintained. Everything was spotlessly clean. Staff at the hotel were very friendly and provided great service. Air con in room, great, shower, great, breakfast, great - good selection, hot (mix of English type breakfast foods and Spanish/continental Europe). Located 5mins from centre of the Old town, 5mins from Beach and right next door to a Mercadona :)

The main Swimming pool was extremely busy, pool too small for so many people, especially when inflatables are used in it! Sun loungers packed in so you feel like you are laying quite closely next to strangers. No one supervising the pool, so lots of diving etc that technically isn't allowed but as no one from the Hotel is supervising anything seems to go.