Well located, modern and comfortable. Good value for money related to other hotels in San Sebastián which tend to be expensive. Good coffee machine and some muffins in reception. My room had fridge, safe and was generally well designed.

There is limited cover of reception staff mainly to morning, hence check in is by a code they message to you - I would prefer to be greeted by a real person. Also they send you a link to pay in advance, I would prefer that payment is taken through Booking as I have had scam messages sent to me from other hotels in past so felt uncomfortable about paying this way.

Extremely easy self check-in/check-out, no keys, no cards, just one code to remember. My single room with a double bed was small, with no space to open a big suitcase without blocking the door opening, but the bed and pillow were comfortable. The front desk is manned until 2 p.m. (friendly receptionist!) but the staff can be reached anytime -and will answer almost immediately- all day round. In the lobby there is a vending machine offering several options of hot drinks, and you will also find muffins and tea bags, all available for free – what a nice gesture! The hotel is in a central location, with lots of shops and supermarkets nearby and at walking distance to the beach, the old town, the Mount Urgull, and the railway stations (Amara for the Euskotren and Donostia for Renfe). If you’d like to do some exercise or have a swim, there is a municipal sport complex with single-entry tickets available just 5-minute walk.

A bit pricey to my budget (although cheaper than many other hotels I looked through before making up my mind) but after all this is Spain, where accommodation rates are usually not in the low-cost department. On a curious note regarding my room, why an engineer would design a tiny bathroom (1,70 x 1,20 metres approx.) AROUND what looks like a structural column is completely beyond me.

Excellent communication from hotel with instructions for self check in plus happy to respond to other questions we had. Access to main doors and room was by key code- all worked perfectly. The hotel has a lift (very welcome with our heavy bags) and a nice cafe style entrance area with complimentary coffee and muffins 😋 our room was spacious, modern and clean. Great black out curtains and comfy bed. We didn't hear any noise and slept very well. Bathroom is great- powerful shower and good lighting.

Great checkin system and keyless room and building access. Hotel was super clean. Free coffee and muffins were a bonus. Rooms were spacious. Close to everything by foot. The guy manning reception (sorry I didn't get his name) was exceptionally helpful

Bit of noise from rooms from above and beside. It's not a complaint as laundry service was not a listed facility, however laundry prices in the city are $$$. If the hotel could consider providing (paid) laundry facilities I'm sure they would be very popular with guests

This hotel is exactly how I want it to be. The self check-in process is quick and seamless, no need to carry around any card or key, as access to the rooms is granted via a code. The room was cozy, warm, and welcoming, and the shower was great. Having a coffee machine and muffins available for all guests — despite not having paid for breakfast, is a thoughtful touch that shows how much this hotel values its guests. Perfect stay, I couldn’t find a single flaw!

We had a very pleasant stay. The bed and pillows were extremely comfortable, which made for a restful night's sleep each day. The location of the property was ideal, with easy access to nearby attractions, shops, and restaurants, making it convenient to explore the area. Additionally, the property was impeccably clean and well-maintained, which added to the overall comfort of the stay. The host or management team provided timely updates and clear communication throughout the booking process and during the stay, which made everything smooth and hassle-free. We would definitely recommend this place to others and would happily stay here again!

The coffee at the lobby could be better.

Great location close to Zurriola beach(just 5 minutes,that was the main reason why i chose the hotel). We really appreciated free coffee/tea/muffin-that was really great and it saved our day(s) :) nice rooms,good and fast communication with the stuff (they recommended me urgent care as i have small knee injury). They were able to store our baggage. Would definitely come back and could recommend!

Only minor negative thing was that the emergency exit light was turned on all the time and when it was dark in the room you were always able to see the small green pictogram :) but this was not that serious issue and probably it is somehow required for hotels to have it

Room was clean. Nkce neighborhood with 15.minute walk to Old Town. Free cappuccino machine in lobby. Auto checkin. I was ill and staff and no hard time for checking out 30 minutes late. Staff suggested nearby pharmacy.

Designated loading area was being used by a neighbor for extended parking and no staff onsite to discourage this practice. It is extremely difficult to find parking within 1/4 mile. The room was pretty small, but happy to have a closet with hangers.

Incredibly handy location, easy walk from main bus station and perfect for exploring all parts of the city. Supermarkets and bakeries close by, and the free coffee in the lobby was a nice bonus.

The bathrooms are small and would be tricky if you're a larger person - big pillar in the middle meant manouvering was tricky! Make sure you've checked your check in details for your access code (messaged or emailed to you) before arriving if you'll be getting there after 2 pm, when the reception desk closes.

Light, clean and modern room with restful view over the courtyard at the back. Large and comfortable bed. Excellent location on a quiet street and close to the old town and beaches.

Make sure you’re aware it’s a small to medium room with no on site facilities other than hot drinks in the lobby. This suited us fine. There is reception in the morning and by phone. Outside that entrance on arrival was by key code sent in advance. Communication was excellent and we were happy with the arrangement.