Check in was super customer friendly; Location was excellent right across from a beautiful park and 1.5 blocks from the old town and about 4 blocks from beautiful concha beach; room was very modern and comfortable with great A/C; bathroom was very modern and comfortable with fantastic rain drop shower. Excellent buffet breakfast at a reasonable price downstairs in a large comfortable room.

Room size was ok but felt a bit tight and definitely could have been a but larger especially in the separation between bedroom and bathroom.

The building is architecturally beautiful, the interior design fuses modern, traditional and high-tech functionality. Very clean and modern. Fantastic location to explore the beaches and old town. Located on a quiet square (inc small pond with resident swans) where buses depart for the airport. Good breakfast, mostly friendly and helpful personnel. 24 hour pharmacy across the street, small supermarket just up the street.

Our stay was ruined by a petty €20 charge for late checkout for 35 minutes. I had asked earlier if we could check out a little later and the Receptionist updated the booking and explained a 20 Euro per hour charge which I understood began after one hour (normal check out before 12). No discretion and no empathy. Pity, because the stay would have been excellent otherwise.

The hotel was very nice. Our room was very clean and spacious. An amazing mini bar and nice bed.

Everything was perfect. The only negative is that the hotel does not have a parking but we already knew when booking it. Although there are many parking garages nearby (we parked 3’ walk away, 30€/day). The only thing that was uncomfortable was the pillow. Very big pillows and not comfortable at all. Also, the bathroom doors were not closing that well, probably an issue with the elastic band around it as it is a glass door. It should be fixed soon.

The whole hotel was perfect for us. Great location in Centro especially great for a first visit to San Sebastian, everything is walking distance. Wonderful staff at breakfast and reception. Rooms made up perfectly every day and personal messages left, even gifts of foodie treats! Great bar/restaurant next door is owned by the same hotel so you can charge your late night drinks to your room with discount. Room Mate Gorka was everything we wanted. We could not be happier to recommend it!

Having to leave. But we will be back!

The room was excellent. We had a duplex room that was super comfortable, spacious ,very well decorated and fully renovated. The room was well equipped with toiletries, a water bottle, mini bar/fridge, coffee maker and even a wine opener. The breakfast was very good, quality of food was superb and the staff do a great effort to make you feel pampered. The location is fantastic if you are want to enjoy the city center vibe and the old side of the city. I will definitely recommend this hotel, especially if you don't have a car.

Parking is very far from the hotel and not very convenient. It is a 7 minutes walk that we did everyday, some times twice a day. Especially with a baby and with the rainy weather in San Sebastián it was very inconvenient. My other constructive criticism will be that there is no bell boy not and no cart to transport the luggage, especially inconvenient with the parking lot so far. Checking in and checking out was definitely far from pleasant and a little bit stressful. Two additional minor comments. There is no ice machine (but you can ask for ice at the bar), our water bottle was never refilled.

The location of this hotel was excellent perfectly placed within walking distance of all main areas of San Sebastián . The staff were extremely helpful and were able to cope with a range of queries.

The breakfast dining room was in the basement and therefore lacked atmosphere . The bedroom was beautifully decorated however there was no view from the window ( a glimpse of sky amidst a lot of buildings) and it was therefore impossible to judge the weather !! It’s also meant the room seemed very gloomy .

Great location, with easy access to the old town and the more commercial, shopping areas. The beach is less than a 10 min walk away. The room was good. Comfortable bed and a good size ensuite. Breakfast was good, just enough variety and a fair amount of fresh fruit.

We missed not having a coffee machine in the room. There was a kettle and sachet coffee, but wasn't quite what we expected. We have stayed in San Seb previously in similar level hotels and have always had a coffee machine etc. However, It would not stop us from booking here again.

From arrival to departure, we felt very welcome by the front desk staff and the restaurant staff. Everyone was very friendly and spoke English. The buffet breakfast offered a nice variety of delicious food and included Bloody Mary’s. Our only criticism of the entire stay, was the lack of hot breakfast food. Scrambled eggs and bacon were offered cold. The bar and restaurant served delicious drinks and tapas. Our executive room was very clean and comfortable with a nice view of the park across the street. Location was perfect with a short walk to the beautiful beach on The Bay of Biscay, the Hop on and off bus, old town, and other attractions.

All was good.

Amazing location, centrally, located to restaurants and shopping and only minutes to the beach. Great bar connected to the restaurant with outdoor seating.

There is no dresser in the rooms to put your clothes in and we stayed for almost 2 weeks. There's a very long desk under the TV and we had to stack our clothes on that. I would suggest that they turn that into a dresser that they put a dresser to the right of it where there is an empty space.

My husband and I had a very enjoyable stay in San Sebastián thanks to the staff at Room Mate Gorka. The location was great and the rooms comfortable. Widad and Muaro, on reception were very friendly and helpful as were all the reception staff we experienced. Thanks again Muaro for assisting us in booking our bus tickets to the airport after I had booked them incorrectly. Would definitely stay again if returning to San Sebastián.