We stayed 3 nights and the room was big enough. I liked the bathroom for the same reason. Clean, well insulated from the outside noise,with a nice balcony with a view to the main street.

Definitely the underground parking. It took us forever to get inside it because it is very,very narrow. Once we got the car inside,we did not move it until we left. Both maneuvers were very stressful. I would not recommend it, not even for skilled drivers. The hotel is warning the customers about it, though, and offers to give as an alternative,for the same price,a parking spot in public parking situated across the street from them.

The property was in a great location, staff were amazing, even called me to forewarn before arriving about cycle race on the day. I would stay here again, halal food only 6 minutes away. Walking distance to Alhambra palace. Car park 3 minutes away at reasonable price.

Would be good if water was provided in the rooms with the room rate.

Great location right in the center. Easy to walk around to the restaurants and shopping. Breakfast was good and the lady working there alone kept it well stocked and very clean.

It's a bit noisy as people sit outside below our room at all hours. A higher room would have been quiter. Balcony can not be sat on as it is a juliet balcony. Having to book a slot for breakfast

The hotel is located in the city centre overlooking a plaza with cafes and a pretty fountain . There are lots of shops and restaurants very close by and the cathedral is 10minutes walk. We took a taxi to the Alhambra which cost only 5 euros. There is a taxi rank and bus stop in front of the hotel. The rooms and all parts of the hotel were spotlessly clean and our room was very spacious, comfortable and with large bathroom. The staff were excellent - always friendly and very helpful. A good choice at breakfast.

It was a shame the roof terrace was not open.

Beautiful room - junior suite at the front of the hotel. Very spacious and very tastefully furnished. Well equipped bathroom. Extremely helpful staff at reception and in the breakfast room. Very good breakfast with a wide range of food available. superb position for visiting Granada - close to transport systems, shopping and very many very good restaurants.

The terrace bar was not operational until the summer months. Extremely disappointed by booking a visit to the Alhambra through Trip Advisor (Viator). Sub-contracted to a local agent who completely failed to deliver. Should have booked it through the hotel.

The staff at reception were welcoming and helpful. Room was spacious and immaculately clean. Large beds and kettle, tea, coffee etc. Location was fantastic for getting to everything easily. Breakfast was decent. Checked in two hours earlier and parking under hotel.

Slightly overheated even though we didn't use the air con to generate any heat. Opening the terrace door meant lots of traffic noise. Although the shower cubicle was large and water pressure great, temperature wasn't consistent and had to be careful not to burn yourself! The underground parking is only suitable for smaller cars....anyone with a larger family or suv would struggle.

The location of the hotel is fabulous, right in the town centre, close to shops and restaurants. The parking, as others have described, is difficult to find but worth noting is that you must tell the hotel staff your registration plate or you will be fined as you will be driving in a restricted area. The room was clean and modern.

The size of the room was very tight. Small rooms but otherwise comfy. I wouldn't recommend the breakfast, the scrambled eggs were super dry and like cardboard, the buffet was just a small selection which would have been ok if it was replenished regularly and of good quality. I went to get a banana but the last one was taken just before I got there, the pastries were not replaced either so it was slim pickings - the 40 minutes we were there these were not replaced. I rarely complain about anything but I did cancel my breakfast for the following morning as it was not worth it. Save the money and walk 2 minutes to get a lovely breakfast from any number of nearby cafes.

A luxury hotel in a good location. A public parking garage is across the street. Front staff gave clear and informative advices where to go and what to see. Main attarctions are at walking distance. The room had a very comfortable bed and a huge bathroom. It is nice to sit on the roof terrace of the hotel with a glass of wine. We were offered a free sauna and gym, but we didn't use them. The breakfast selection is wide, but the coffee is really not tasty.

4 star hotel could offer a free bottle of water in the room.

All is perfect. Very clean and comfortable rooms

Parking! Unbelievable challenge, even we do not have big car!

Staff was helpful, room was wonderful, very comfortable beds, and quiet. Well located hotel and easy to access. Room was well-organized and had everything we needed. They also arranged a same day laundry turnaround at reasonable prices.

All staff persons were great, but it was frustrating that there was only ever 1 staff member available at the front desk - I had to wait awhile several times to ask for assistance, because the person was busy checking someone in. It would be nice to have even 1 extra person at the front desk. Also, the breakfast was good but the breakfast area is bit cramped and difficult to move around. Also there is so much demand for the coffee the line for the machine was very long and slow. It might be nice to have a pot of coffee available on the side as well. (We are American tourists, so this may depend on how many people are happy with American-type coffee, as opposed to Espresso drinks.)