. Weather was great..enjoyed the pool

you could not bring a drink from the bar into the restaurant. Found that quite odd. Everything had a price. For a 4* hotel you would expect tea and coffee facilities in your room, an iron and ironing board and a safe..instead you had to pay extra for these things which annoyed me a bit. There was a safe but you had to pay 4.50 per day to use it. My husband is a very early riser and loves a coffee first thing but couldn't. We had to go out and buy towels too because you had to pay 10 euro each deposit and then 2 euro each day to bring a towel down to the pool.

The pool is great with fences to avoid the kids going in the deep pool, the floor pool and the seats are in great condition compared with other hotels we have been, the room is clean and furniture still in good condition, coridors and lifts clean. The food overall is various and fresh, the town is clean, nice buildings, shops all around the hotel and no traffic lights at all that means very less traffic.

The barbeque for dinner is poor, the cleaning in the room some days cleaned the floor some days even not broomed. The room has not even a glass or a kettle to gey some hot water for my baby milk. These things are minor and can be improved.

The hotel is very nice with helpful, friendly staff. The room was a good size. There was a good quality breakfast with a good selection of different types of food. The pool was very good & kept clean.

There always seemed to be an issue with the 3 lifts, if the hold door open button was pressed it never worked, also at times the lift would just pass-by going up & coming down. The pool area seemed to be too small for the hotel & there was always a rush for the beds at opening time with many people seeming to miss out completely.

The hotel is clean, beautiful, the breakfast buffet is excellent, and the staff is very welcoming and caring. The best part was the spa room , which had two swimming pools, both very warm, turkish sauna, russian sauna, scottish showers, ice bath and many many bubble treatments. We had an hour to enjoy it on one out of our two days stay. Sadly the receptionist said that my 11 year old can attend spa anytime with us, therefore we missed the spa on our first day. I hope this will be looked at. Would definitely come back!

Misleading information about the Spa room on our arrival.

The helpful staff, cleanliness; local amenities (including the courtesy van to the beach)

The lack of drawers in the room to store clothes - there aren't any. Smaller items of clothing need to be layered on shelves making it fiddly to find things easy.. I also find the pool opening time of 10am a bit too late. 9.30 would be better

Staff. Outside areas.

Food was cold. We did complain and it did improve. Bathrooms need an update and the mattresses are the worst we have slept on. Windows outside of the Hotel were very dirty and don't give a good feel for the Hotel.

The staff was exceptional and the location was ideal, a couple of meters from a great supermarket which was very convenient and a lot of great restaurants in the neighbourhood- also the beach was within walking distance and only a couple of minutes away on foot.

The pool was crowded and hard to find a spot on a bench, but can easily be avoided by showing up early

The room and pool garden, the cocktail bar, the lovely view from the balcony

More visitor information for things to do in the area independent travellers would have been helpful. The reception and lounge area was a bit 'soulless', felt like a business venue rather than as holiday hotel

the hotel felt very spacious, clean, staff particularly in restaurant very friendly and helpful. the highlight for us both was the massage and spa. Staff and facilities were excellent and good value for money. Restaurant food was excellent with a good choice.

The only minor criticism concerns the shower in that when using the large shower head water escaped from the shower tray onto the bathroom floor causing unnecessary water on the floor.

We have been so many times and probably will return again. Lovely hotel, lovely staff and the breakfast is amazing. Great location with loafs of great cheap restaurants on your doorstep and lovely short walk down to seafront.

Wish the pool was heated as is very cold. Didn't stop the kids but did the adults