The location was great for what I was looking for, but it is not a neighborhood I would choose to stay in if I wanted to visit Madrid. The bed was very comfy, and the staff was very nice. I requested a cab and they were nice enough to book it for me.

I assumed they would call the room when the cab arrived but that was not the case, so the cab was waiting for a while and charged for that. It is not a big issue, but only informative.

The room was large, well appointed and comfortable. The staff were all very nice. An old school classic. Right across the street from a metro stop.

Being an older hotel, there weren’t many electrical outlets. It’s a fair walk to any restaurants.

The location is super convenient to getting to and from the airport by metro. And whilst not in the centre of the city there are great restaurants and a huge supermarket opposite the hotel

Hotel is small privately owned and not a chain. a HUGE plus. Staff were extremely friendly and helpful. Breakfast was quite good with a range of offerings. Other meals were also good and service was excellent. Rooms were comfortable and very insulated from sound. By far the best Madrid hotel I have stayed in. Chosen because of proximity to Chamartin train station which was very convenient. Also an easy trip to the airport. I would absolutely book again next time in Madrid

Beautiful oldfashioned hotel with vintage feeling, large comfortable room. Very good breakfast, freindly staff. A nice bonus is the presence of a kettle in the room with the possibility of drinking tea or coffee whenever you want.

it was a little bit cold in the room in December without any possibility to warm it.

Wonderful place. It was very clean and the room was big. The staff were very polite and helpful. I was impressed with the size of the room. The only downsize is it is a little bit far out but the metro stop is literally in front of the hotel

I really cannot fault it in any way.

Very nice and responsive staff. Very good breakfast - enjoyed the cheese and the orange fresh.

Not exactly comfortable shower kit holders in the bathrooms - the small shower gel and shampoo sliding off

The staff were friendly and helpful, the room was clean and the breakfast was good. They were also very good, concerning advice about transport and booking the airport taxi.

There was no drain plug in the wash and basin, but that is a minor issue.

One line change from the Airport metro, right across the road from the metro stop and a large supermarket and pharmacy, two stops from the main metro line. A relatively new build with an old-style look, welcoming friendly staff, most of whom speak English, I arrived early hoping to drop off my bag, and was allowed to check in early. A large comfortable airconditioned bedroom with a tea service and minibar, complimentary products in the bathroom e.g. shaving kit, toothbrush, shampoo and shower gels, sewing kit etc shoe shine and safe in the large wardrobe. I was in Madrid for a festival so was back late every night the night porter opened the door promptly, I stayed in bed late most days and after I went out the next day my room was serviced. Reasonable selection of breakfast food available for vegetarians, including fruits, cereals, breads, pastries, eggs, and dairy products. strong coffee and orange juice. For meat eaters, there was also various cold meats and cooked breakfast meats.

It's hard to find fault, the rooms are located on three floors around the perimeter of the breakfast bar, light sleepers may be disturbed by the low hum from breakfast service in the morning.

The front desk it’s absolutely perfect when the owner is there. The restaurant and the bar are perfect at night time. The rest of the day and especially in the morning I would say so and so regarding the front desk.