Lovely size room with lovely ensuite and tea and coffee facilities .

Ceramic mugs would have been nice in the bedroom not just takeaway cups that were useful iendly staff and great room

Traveled for Real Madrid game, amazing location, could walk to stadium. The concierge was wonderful. Rooms were spotless and very modern. Very comfortable bed and lovely area around hotel.

The restaurant was very pretty and the food we had was pretty good however, the staff at the restaurant were overall fairly grumpy. We didn't find them accommodating at all any of the 3 times we visited and this was consistent with everyone we engaged with there. One gentleman knew we wanted brunch and everything was still out but they were in a hurry to close it up and started taking things away so we couldn't eat. He even wheeled the coffee away. Didn't return to hotel restaurant after that.

Room was big and spacious and everything really clean! Shower good walk-in size with bathrobes and slippers for you to use. Quiet area, no noise at night -at least that we could hear. Room is cleaned every day with clean towels and all. Hotel offers breakfast too. We didn’t have any but it looked really good and with lots of different options to choose from. Staff were friendly and they gave us both rooms way before our check-in time, which was amazing! They also can keep your luggage with them if needed. Free waters, coffee and tea in the rooms as well as water and candy in the lobby. Hotel is located right by Santiago Bernabéu, so if you are seeing a game there it’s really convenient, if not, plan around it in case you are using metro or taxi. There are 2 metro stations nearby and Atocha is like 20 min car ride. There are some stores nearby and coffee/breakfast places around the area too. If you are trying to stay near the true downtown (Gran Via/Chueca) you are 15 min away on metro.

Can’t think of anything that I didn’t like!

Regarding location, we needed to be near stadium Bernabeah, so it suited us.we were a family with 3 kids. Rented a car and stayed in the hotel 6 nights beginning of August... we parked just outside the hotel.it is free between around 9pm to 8am, and during the day maybe 2 euros an hour. But since we were outside the hotel during daytime, it didnt cost us much. The hotel parking is smal and around 27-30 euros per day , which we didnt need. The hotel is around 25min drive from main attractions.it is a few minutes drive or walk from the stadium, el cortes angles mall and some shopping streets.the room was nice, spaceous, but didn't like that the toilet sink is inside the room and not in the toilet. So if u want to wash ur hands, dry ur hair..anyone sleeping will be disturbed. Plus the toilet door (a sliding one) doesn't close completely, which is annoying . Bed was comfortable but the sheets were not changed daily, maybe never at all during our stay as a tissue left in bed was still found in bed at night. There wasn't any sign to keep for roomservice to change the sheets, so automatically it is understood that they see changed daily. If u have kids, a free playground is present a few min walk from the hotel which my 5year old liked. The lobby is clean, new nd smells nice.good breakfast buffet.

I didn't like that the toilet sink is inside the room, so when using the sink, drying ur hair...anyone sleeping in the room will be disturbed. Plus didn't like that the toilet door didn't close completely (a sliding door).

Excellent hotel for Work. Clean, rooms are more than adequate for work trips, the little amenities kit is great if you are like me (travelling a lot and systematically forgetting you tooth paste). The restaurant is open late and you can “emergency eat” something if you are between meetings.

Comfortable bed and clean bedding always makes for a good sleep. Location was ideal to access the business offices and the room was compfortable and the cleaning staff very helpful.

Only thing was the desk light seemed to have an issue, worked but sounded like there was a short or connection issue.

Location for santiago Bernabéu stadium was perfect no need transportation and you can easily find restaurants nearby

If you’re room on the street side the car noise too much. The toilet sound upstairs floor cleaner you can get heard from your room

Great location, I traveled to madrid to explore the city and attend a football match at Bernanbeu stadium. EVERYTHING WAS GREAT !!! THE HOTEL WAS JUST ONE BLOCK FROM STADIUM. The hotel shares a luxury enviorement according to the area and the city

NONE

The location is just a few minutes walk from Bernabéu stadium, various excellent restaurants, convenient stores and the biggest El Corte Inglés in Madrid.

The wifi is slow and the I was told when checked in information provided on Booking is not correct as I had to pay additionally 30€/night for my 11 y.o son.

good location, especially if you want to attend a game for Madrid

little bit outdated furniture