Location was great, close walking distance to main squares. Lots of great restaurants around. Room was nothing too fancy but comfortable and heater was appreciated in winter. There is a working elevator to get to the 4th floor to the hotel. Affordable option when you're spending most of your time outside sightseeing Madrid. Hot water in shower.

Yes it's a bit basic but reflects the price and great location makes up for it! Also was quite hard to find initially, there's not really any signage that says Hotel Alaska, it's next to the irish bar I think and is a door that leads to other hotels within the same building. There's a tiny white sign that says Alaska on it somewhere. Took us ages to find in the middle of the night because our booking.com taxi driver dropped us off on nearby road (not out front) and gave us wrong directions to where it is, so we spend ages with heavy bags walking up and down streets until we found it. Call them if you're unsure, but got to understand Spanish.

I had a wonderful stay at this hotel! The room was clean and comfortable, and it was really quiet, which made for a relaxing and peaceful experience. The location is perfect, with easy access to everything we wanted to see and do. I have no complaints at all. We did make a mistake with our check-out time, but the staff was understanding and didn’t charge us extra, which was greatly appreciated. One tip—remember to pre-check in to avoid any hassle when you arrive! Overall, it was a great stay, and I would definitely return.

This was an excellent day. The property looked new and clean. The front desk staff were lovely, helpful, and responsive. The location cannot be beat, it is a two minute walk to Puerto de Sol, a few minutes walk to Plaza Mayor, and many of Madrid‘s attractions. It is surrounded by wonderful restaurants and shopping. I would give them 10 across the board, if they had a kettle available and installed a mini fridge. Other than that 10 10 10.

Many other hostals provide a very small refrigerator and have a kettle available upon request. I think this would really increase your ratings if you provided those.

Location is fantastic. Right at the heart of Madrid's center where everything is there! Very homey, so it felt like staying at a friend's place. I'm surprised how clean and comfortable the room is & it's quite spacious. And even though it's in the middle of the hustle & bustle, the room has good soundproofing. Staff is very friendly.

Entrance is a little bit hard to find because it's a small gate/door into an old residential building in between commercial shops on the ground. Don't expect anything fancy but I would still recommend it.

We were met at the reception very friendly. We checked in immediately upon arrival - the room was already cleaned, although there were 2 hours left before check-in. At our request, Maria gave us an extra blanket, she was very attentive to our requests. The silence in the room, the balcony and heating create a feeling of comfort. Excellent hostel!!!! The location is super.

Everything was fine

Everything. Location was 200 m from Puerta del Sol wich is km 0 of Madrid, no tourist objective was further than 15 min walk. They had elevator (the hotel is on the 4th floor), good a/c, 24 hour reception, daily cleaning, good double glazing not to hear the noises from a busy street. Plenty of restaurants/cafes/tapas bars around, much cheaper food and drink compared to the other big capitals in Europe. The only fault, if you needed one, is the lack of a fridge.

Nothing

The location is excellent. Near Sol Metro, lots of restaurants, stores like El Corte Inglés, several “cafes” nearby for breakfast specially La Mallorquina, several attractions nearby. The perfection location allowed us to visit many attractions “walking”. I would stay again in this hostal.

We did not know where the noise, sometimes, was coming from.

The rooms are very clean and nicely furnished. The location in the city center is perfect: many shops, restaurants and clubs are very close.

The street was very noisy, especially during the Saturday night... The bed was a bit narrow for two persons, but the mattress was comfortable.

Great location, close to everything important. Room was small but clean, Bathroom was a bit crowded but very clean and it had toilet paper, soap, clean towels, everything needed.

The view from my room was to a very small interior courtyard, but i've seen that elsewhere in Madrid. Didn't bother me much.

The room was clean at check in, the room itself looked neat. Looked like the nicest and cheapest room, after traveling all the way across Spain. The wifi worked fine. Had all the necessary bathroom amenities and hairdryer, normal air conditioning. The location is good. Our room was very quiet despite the fact that there were lots of cafes and bars around and noisy streets.

No cleaning service during all 4 nights. There was no safe in the room and not even simple glasses. The TV worked, but only a couple of channels. On the last night a huge bug or cockroach ran into our room.