Location, feel and vibe of hotel was great. Buffet breakfast lovely and bed super comfy. Amazed at sound proofing as had construction directly outside our window 😊

The hallways are too dark. Shower controls need to be updated / simplified to a one handle setup and hot water improved . Bartender was not happy when we asked him fill up our ice bucket. The person at check out was disinterested when I showed him by Radisson rewards would not activate on my iphone and suggested I try it somewhere else.

The location is fantastic and close to many attractions and the room is very functional. You can cast netflix on your tv.

Since I stayed here before, some of the lower floor (2nd) might hear some clubbing music all night. Therefore on my second stay, I was on the 5th floor so everything was perfect.

The location is superb. A short walk to the main attractions ie Plaza Mayor, the Royal Palace, Atocha train station and the Metro station. The modern art decor is superb. The room was most comfortable and the hotel is spotless throughout. The breakfast buffet is superb.

I liked everything about this hotel. I have stayed previously which is why I returned and I will return again.

Nice hotel near train station and centre of Madrid.

Bathroom in room could be cleaner. Floor was full of hair and floor in room weren’t wiped enough.

Locations, room size and staff were all excellent

Felt like you should be able to control the air con in the room. Room was really warm and having spoke to reception it was set for the whole hotel according to outside temperature with no portable fans available to assist with cooling. Resulted in propping open window to get fresh air/cooling air into the room

Virtually everything. Our main contact, Roger, was quite helpful as were all the staff we encountered. I can’t comment on breakfast as we didn’t partake. The bars, especially the rooftop, were excellent. Rooms were comfortable. Staff was very accommodating. Metro was convenient to the property.

Unfortunately my backpack was nicked as I was attending to a late check-in at 2300 hours. My fault, as I left it several feet behind me looped to my luggage while completing the check-in. Roger and the staff went above and beyond in an attempt to locate it. CCTV and other methods were used to no avail. I lost nothing critical and chalked it up as a learning experience. Roger comped the three of us drinks and dinner.

We had a great stay at Radisson RED Madrid. The location is excellent—central and convenient for exploring the city. The room was spacious, the bed extremely comfortable, and overall, the ambiance was modern and inviting. A special mention goes to Mr. Wojtek at the reception—he was exceptionally kind, professional, and went above and beyond to make our stay comfortable. His helpful attitude really stood out and made a positive impression. The rest of the staff were also courteous and welcoming throughout our stay. However, one area that could be improved was housekeeping—specifically, the shower gel and hand wash were not refilled during our visit, which caused some inconvenience. Despite that, we would still recommend this hotel and would gladly return for another stay.

Reception staff was helpful and kind. Rooms were clean and you even had bottles of water in room. Hotel is very cool and I recommend it for couples.

First night we got room right next to the building were was construcions going on so the next morning we couldnt get some sleep..I dont know why would you put guests in that kind of room it was literally 2 meters next to our window and guys that was working on that building could see you so I couldnt even open a window, but then receptionist change our room on other side and that was perfect for our 7 days stay. We manage to get some sleep amd rest.

Our recent stay at the Radisson Red Madrid was truly a delightful experience. From the moment we arrived, we were greeted with warm and friendly service that made us feel welcome. The check-in process was smooth and efficient, setting a positive tone for our stay. Thanks to wjotek. The hotel itself boasts a modern, stylish design with a vibrant and trendy atmosphere. Our room was clean, and well-appointed, with comfortable beds and all the amenities we needed for a relaxing stay. The contemporary decor and thoughtful touches made it feel both chic and cozy. One of the highlights was the hotel's location — conveniently situated near key attractions, shopping districts, and excellent dining options, making it easy to explore Madrid. We also enjoyed the lively atmosphere in the common areas and the innovative concept of the hotel, which blends comfort with a youthful, energetic vibe. The on-site facilities, including the bar and lounge, offered a great place to unwind after a day of sightseeing. The staff were attentive and always willing to assist, ensuring our needs were met promptly. Overall, our experience at Radisson Red Madrid exceeded our expectations. We would definitely recommend it to anyone looking for a stylish, comfortable, and centrally located hotel in Madrid. We look forward to returning!

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Fantastic location, just a short walk from the museums, El Retiro Park, and Atocha train station. The breakfast was excellent, offering a great variety of options. The only downside was the constant noise from the AC system, which we couldn’t turn off despite our efforts. The fridge was also noisy, but unplugging it solved the issue. Fortunately, staying on the 5th floor minimized any noise from nearby clubs. Also, we booked a superior room but couldn’t quite tell the difference from a standard one. Based on the photos, we expected a larger space, a small sofa, and double sinks, but our room had a standard layout with a single sink and no extra seating. After checking, we were told that our room was indeed a superior category, though it wasn’t clear what made it so. That said, we still had a great stay overall.