Just the location and the cleaning. The fact that the tube is just outside the hotel is super. And it’s walking distance in Salamanca quartier.

The noise! It’s a bit of an old construction and the noise is everywhere. I could hear the people in the room next door, upstairs, the club in the next building, and as I had an interior room facing an interior patio, I could hear all the other guests till late because of the open windows. The reception staff is also not very friendly, just qb. Sorry to say but I travel a lot and I found it just ok.I

Great hotel. We had the junior suite on the 9th floor. What a view. Unfortunately the weather wasn't great, so it was super windy on the balcony. Nevertheless, the balcony was amazing. The suite was huge. 75m. Large king size bed. 2 Tvs. One in the living area and one in case you wanna watch from bed. Nespresso machine. Both shower and tub in the bathroom. Robes and slippers. Concierge to bring your luggage up to the room and back down when you leave. Breakfast was super! Scrambled, sunny side up and boiled eggs, Crispy bacon and 3 different kinds of sausage. Cheese and cold cut selection, churros, cheese cake, tarts, cereals and muesli. I'm sure I'm missing a lot of stuff. It was stocked with all kinds of guilty pleasures. 24h roomservice. What more could one ask for?

Only comment is the outdoor furniture needs attention. Ye fabric on the couch is torn, no doubt due to the rain and wind.

Everything is good. The Location is what makes it worth to stay here. There is a Restaurant nearby named Treze a michelin star which we love it. Close to everything (we walk) which is great. Breakfast is delicious!!! The breakfast staffs and the housekeeper are polite!

The receptionist named Christine is so rude! She slammed my passport. I dont know what is her problem. If you are the front of the house, you should be welcoming and smile with the guest since you are the face of the Hotel.

Good breakfast, Nice and clean hotel. They let you leave your luggage.

There is a construction site behind the hotel and my room was right in front of it, with early annoying noises. Also I asked at check-in for late checkout and they said it was ok for 1 more hour, and extra for a price. Then the morning I had to leave I called again reception to confirm, still they call to my room with a bit of an attitude at checkout time, receptionists should communicate that type of things with each other.

Fantastic location for a concert or events at the WiZink along the road. Plenty of great shops bars cafes etc nearby. Staff were great too, both friendly and efficient. Loved the breakfast, pricey but good ingredients (you get what you pay for). We asked for a bath , but in order to get one had to settle for a room above the disco. What disco? - slept through it such was the confort of the bed . Loved everything !

Apart from leaving, absolutamente nada.

The hotel has an excellent Location, the room met all our needs, very friendly staff, and we had excellent dinner too.

A couple of days of some noisy neighbors, and a sharp shower corner that we needed to cover with a towel to avoid hitting it.

Good and varied selection, nice ambience

speed of elevator. I was on the 6th floor and it could take up to 4-5 minutes for the elevator to come. My friend had a room right next to the nightclub, and the music was deafening until 4.30am on a Thursday.

Great Location: The hotel is conveniently situated, making it easy to explore Madrid. Quiet Rooms: Despite the central location, the rooms provide a peaceful stay.

Linens Could Be Improved: The quality of the linens is not up to standard. Smallish Rooms: The rooms feel a bit compact. Minimal Amenities: The provided amenities are barely sufficient.

Iocation very convenient, staff very friendly, clean... Very good matrace, prefer maybe bigger TV.. ( even we did not use it...) Kind of wooden floor, not carpet, , for hygiene these days better.. Clean bathroom. Perfect taxi to the airport.

Maybe earlier check in than 3pm would bé appreciated, but lady at front desk was great.

Great value for money.... I was staying in Madrid for some meetings and there is plenty of transportation to every corner of the city... many restaurants all around, and the hotel is located near Goya Square, which is an awesome place. A few meters away from Corte Ingles, if you need to buy anything . Breakfast is great... Many choices